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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$3 - $15
CUISINES
French
Special Diets
Vegetarian Friendly
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meals, features
Reviews (264)
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36 results
Traveler rating
28
3
1
0
4
Traveler type
Time of year
LanguageEnglish
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Traveler rating
28
3
1
0
4
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Reviewed June 6, 2022

I’m originally from Strasbourg and was visiting my family from Australia. I ordered a tray of 20 sweet mignardises which was amazing. We all enjoyed the taste, workmanship and effort that went into it and for just 30 Euros. Highly recommended

Date of visit: June 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed October 30, 2019 via mobile

The variety and display of the cakes is amazing. The display window is so tempting when you see what is on offer. There are only a few tables to eat in. It can get busy. Service is good and prices are reasonable. There are also...take home dinner size pies and meals.More

Date of visit: October 2019
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed August 9, 2019 via mobile

We were seduced by the delectable cakes in the window. We chose the fruit tarts and immediately knew we had made a good choice. Recommended.

Date of visit: July 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed July 27, 2019

A great selection of patisseries here. Not cheap but you're paying for quality. A good place to stop for a snack.

Date of visit: January 2019
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Reviewed April 20, 2019 via mobile

There is no wonder why there was so crowded..it definetly has a lot of tasty cakes! It is a must for everyone to taste the tart or their eclairs!

Date of visit: April 2019
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Marylene H, Directeur général at Patisserie Naegel, responded to this reviewResponded April 25, 2019

Bonjour! Thank you so much Amy, for your nice comments ! with best regards Marylène NAEGEL

Reviewed November 29, 2018 via mobile

If I could give the location less than one star I would. We stopped here to get a pastry and coffee. There were only three small tables and one was empty but had not been cleared so we sat down. The next thing we knew...was an obnoxious server who came out and started yelling at us in French and caused a giant scene. I finally asked her to please speak English because our French is limited. It was then we were told the table was reserved. Indeed this was all she had to say in a dignified manner but she chose to behave as a demented maniac. We have been to France many times but have never been so mistreated. I have defended the French before when others have said they were treated rudely. But not any more. I’m sure they don’t care at this establishment about this review since they were doing a booming business but I just had to get it off my chest.More

Date of visit: November 2018
Helpful?4  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed August 22, 2018

When you are visiting Strasbourg, you must ABSOLUTELY visit Patisserie Naegel! You have seldom seen such a beautiful venue to buy and eat all the good tasting patisserie that this bakery has to offer! The choice is overwhelming, everything is so fresh and tastful that...you can not make a choice what to buy or to eat! The staff is very professional and super friendly! An absolute must!More

Date of visit: August 2018
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Reviewed August 8, 2018 via mobile

We stumbled across it and couldn't resist after looking in the window. The quiche was amazing and so was the eclair. We talked about it the rest of the day and we are going back today to try more!

Date of visit: August 2018
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Reviewed March 4, 2018 via mobile

So many delicious desserts to choose from at Naegel! We had been eating at La Frituur and had our eclair desserts at Maison Caffet before we stumbled upon this beautiful patisserie. Tempted, I got one strawberry tart to go and took it back to hotel....I kept the tart in our minibar fridge and had it the next morning with my hotel breakfast. I did not regret; it was one of the best strawberry tart I have ever had!More

Date of visit: September 2017
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Reviewed January 7, 2018

If you love your pastries, you have to come here. It is truly one of the best patisserie shop. Serving both sweet and savoury. if you cannot decide what to get, then get the plateful of petit fours in both sweet and savoury. I love...everything in that shop but their pistachio eclairs are a must try.More

Date of visit: December 2017
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Reviewed January 6, 2018

Cakey heaven, served by French angels in aprons. Decent coffee, not many places to sit, although I get the impression that its more of a shop than a sit down and slurp kind of place. Make your mind up before getting served at the counter...as queues could develop as in my case i changed my mind about 4 times. A definite returner this one, there are a few pastry style shops but this one seemed the most popular and warrants that tag. Well done.More

Date of visit: December 2017
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Reviewed January 5, 2018

The staff is AMAZINGLY friendly. The line was always pretty long, but went quickly enough. Get the eclairs, and the small nut pies. Will go back every time we're in strasbourg!

Date of visit: January 2018
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Reviewed October 6, 2017 via mobile

Great place for pastries, coffee and wonderful deserts to take with you. Must drop in for an afternoon coffee and snack.

Date of visit: October 2017
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Reviewed September 27, 2017

Looking forward to my visit to Strasbourg next week for the best Chocolate Eclairs in the World! Quiche too! Can't wait Do not miss this Patisserie when visiting Strasbourg.

Date of visit: September 2017
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Reviewed August 28, 2017 via mobile

Patisserie Naegel is a fabulous bakery that cranks out all kinds of breads, tarts, eclairs, pizzas, quiches, and specialty desserts. It is worth your time to stop by here to grab a breakfast croissant or quiche. The staff here are basically helpful. However, it is...worth noting that most of the customers are local, French-speaking people who know the drill. These folks are not on vacation. So, don't let the few poor service reviews deter you. You should know that this is not the place to ask detailed questions about 10 different items, or two take 120 photos that you plan to share on instagram, or to carefully inspect every offering while the line backs out the door behind you. The place that caters solely to tourists might welcome all that. Not so much here. Be ready to decide quickly on the vanilla eclair and quiche Lorraine and move on. You will be glad you came here, even if they don't ask you where you got your coat.More

Date of visit: August 2017
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Frequently Asked Questions about Patisserie Naegel

Yes, Patisserie Naegel offers takeout services.

Yes, Patisserie Naegel offers delivery services.

Patisserie Naegel is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4
  • Value: 4
  • Atmosphere: 3.5