We decided to having an Italian meal in Manchester after stuck with lockdown over 3 months. We are both deaf. We can’t lipread the waitress and the manager cos they wore face masks and they’ve refused to write down what they’re saying. We feel very...humiliated and embarrassed. They have discriminated by not serving us with a reasonable adjustment!! We decided to leave immediately. Shame on them!!More
We liked this place so much we went twice in 3 days" On both occasions we had the pre-theatre deal £16.95. Good service and great food. Will certainly go again.
Booked in advance and found the food and service really good. However, as the evening became busier, we found that we were feeling under pressure to eat and get out! Once we had finished our coffee a male member of staff approached the couple on...the adjoining table and asked if they were in a hurry. When advised that they weren't, he told them that they could move to our table! We hadn't yet paid the bill! The lady was also embarrassed and said that they weren't pushing us out! Spoilt evening which was not cheap!More
We ate here pre show at the Palace. We chose from the pre show menu which looks really reasonable. The food was OK nothing to rave over but by adding drinks, a couple of sides and one dessert it was almost 50 pounds more than...the cost of the set menu. Service charge of 10% 7.50 added. Service was OK so felt churlish to take it off but it’s ludicrous in this day and age. The waitress left the card machine on the table and I had to finish the transaction myself including printing receipts and chasing them around to give it back. We went here because we thought it would be more reasonable than San Carlo. I’d rather pay the extra for better food and service !More
Having tried a few places for lunch and with just an hour and a half before our matinee theatre performance we tried this restaurant, which advertised a pre-theatre meal. We explained to the waiter what our timetable was and he said that we could easily...make the performance without being rushed! Not only did he meet our expectations but they were exceeded. Thank you. The restaurant was busy due to an event at the Bridgewater Hall but we were not rushed at all. The professionalism was excellent. The food we had was off the pre-theatre menu, that being a starter of bbq chicken wings and garlic mushrooms followed by spaghetti arrabiata and lasagne washed down with a glass of red and white wine. All the food was tasty and well presented. We even had time for a coffee. What a pleasure to be treated like people rather than robots. The bill was even brought for us without requesting it so that we enjoy our coffee. We certainly will go there again when we are in Manchester.More
With no booking, we took our chance as a walk-in following an afternoon show at the nearby Bridgewater Hall. The welcoming Maitre D' said that it was no problem, but had one question... "Were we hungry?" As our response was yes, he quickly seated us....Due to the time of our arrival only the fixed price set menu was available, but this offered sufficient variety for us so we went for the soup and mushroom starters, followed by mains including the fish of the day (sea bass) and a surprisingly large lasagna. All very tasty. We also had a garlic bread, which was served at the same time as the starters. We just about had room for dessert, which included a generous portion of tirimisu and one of ice-cream choices. We finally finished off with coffees. The restaurant was very busy and some of the tables a bit close together, but Gio was a good choice for our post show meal and we would be happy to return next time we are at the Bridgewater Hall.More
Best option for meal before concert at Bridgewater Hall. Concise menu, good food cooked very well...Great service,..
I had the chicken soup as a starter as we arrived soaked from storm Dennis my wife has the garlic mushrooms which were tinned button mushrooms, not my thing but she enjoyed it. The soup was delicious warming and rich. For mains my wife had...fillet della case, thin slices of beef fillet steak in a luscious sauce with linguine pasta. I opted for the lamb shank which was ok. We were given very generous portions and the service was superb. Really nice friendly staff and atmosphereMore
We enjoyed a lovely meal here after a concert on nearby Bridgewater Hall, so it was about 10 pm when we arrived. They found us a table no problem even though we had no reservation. The food was delicious we had a mixed starter of...olives and garlic bread, followed by pizza. All were really good quality and great flavours. Staff were very friendly and welcoming.More
We ordered off the special Valentines night menu which included a free glass of bubbly. Unfortunately the bottle of wine we ordered arrived before the Prosecco. After taking back the wine the Prosseco then arrived. We thought they would give us a few minutes to...enjoy this before the starter arrived. However the starter came about 30 seconds later. We also asked for a jug of tap water - we received 2 plastic glasses of water. My starter 'luurious prawn cocktail' arrived without the 2 peeled king prawns described on the menu. After our waitress reread the menu, a senior waiter then fixed the problem and replaced my dish. We then had to ask for our wine again as it had been forgotten. The main courses came and were good - the whole eperience was let down by the service. If you are going to offer a special Valentins menu the staff should be aware of how the menu should work.More