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The White Cross

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Ratings and reviews

Certificate of Excellence2016 - 2019 Winner
RATINGS
Food
Service
Value
Atmosphere

Food and ambience

Location and contact

About
Canal side pub with home cooked food served 12PM-9PM every day. Up to 13 cask ales, two rotating craft beers plus fresh ground coffee and and excellent selection of wines by the glass.
PRICE RANGE
$8 - $15
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Brunch, Late Night
CUISINES
Bar, British, Pub
FEATURES
Television, Reservations, Outdoor Seating, Seating, Parking Available, Free Off-Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Accepts Credit Cards, Table Service
Reviews (424)
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413 results
Traveler rating
214
140
33
17
9
Traveler type
Time of year
LanguageEnglish
More languages
Traveler rating
214
140
33
17
9
Show reviews that mention
All reviews pie burger fish and chips sticky toffee pudding sunday roast sandwiches salad beef bread the pub canal side lancaster canal cask ales real ale lunch menu vegetarian options sit outside
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1 - 10 of 413 reviews
Reviewed yesterday via mobile

Went with a group of friends and sat outside, location is lovely, drinks and food are expensive, the staff were quite rude and adrupt, i had a pint of lager and a chicken burger, the beer had no head and was flat within minutes, the...More

Date of visit: April 2019
Thank Alex N
Reviewed 6 days ago

We visited for the first time. Staff were prompt and polite. We had the Beef Brisket, Mash, Toasties, Carrots, Green Beans, Yorkshires and Brocollini. Nom nom nom. Tasted so yummy. But I had to drop one star for the potato. Friends you served us top...More

Date of visit: June 2019
Thank ZaraEatsZa
Tim T, Manager at The White Cross, responded to this reviewResponded 3 days ago

We’re glad you were welcomed to the White Cross for the first time with open arms, and we’re glad you enjoyed our famous Sunday Roasts. We’re sorry that a hard potato got through, and next time give it a mention to our staff members so...More

Reviewed 6 days ago

I recently visited the White Cross on the last day of the recent beer and pie festival. I have been visiting this pub since 2007 regularly, and left a proper glowing review here over two years ago. The Landlord knows and loves his beer, the...More

Date of visit: May 2019
Thank Beau N
Reviewed 1 week ago

It was a short notice early dinner while I was in Lancaster, I'd been before so knew it would be good. The service and meal were excellent, we had a starter and main each and that was plenty of food. The kitchen altered one dish...More

Date of visit: June 2019
Thank Mike H
Tim T, Manager at The White Cross, responded to this reviewResponded 3 days ago

Thank you so much for your kind words and honest review. As always, if you have any specific requests to make your meal more enjoyable for you or your guests, never be afraid to ask! We hope to see you again soon. Kind regards –...More

Reviewed 2 weeks ago via mobile

Best Sunday lunch in Lancaster, 3 courses for £21.95, the food is fantastic (the beef melts in the mouth), 100% recommended

Date of visit: May 2019
Thank Dawn F
Tim T, Manager at The White Cross, responded to this reviewResponded 3 days ago

Thank you so much for your 5* review and your wonderful photos of our mouth-watering Sunday Roasts! We hope to see you again this Sunday! Kind regards – Harley Parker – Restaurant Manager

Reviewed 3 weeks ago via mobile

Was a tad disappointed with the menus here. Especially as Lancaster is a good place for veggie/vegan - this seems a little behind the times. There is a burger marked veggie but not even a burger that’s suitable for vegans. The vegan options apart from...More

Date of visit: April 2019
Thank Clairelovessurf1
Reviewed 4 weeks ago

We had friends coming from Australia, the first trip back to UK for 3 years, our friends had one request, could we please go out for a “proper pub lunch” that they miss so much down under. We had never been to The White Cross...More

Date of visit: May 2019
1  Thank Hargreavesfamily
Tim T, Manager at The White Cross, responded to this reviewResponded 3 weeks ago

Thank you for such a lovely review! We’re ever so pleased that your friends from Australia enjoyed their time here, finding the right pub for everyone to enjoy is never easy! I will send your complements to the kitchen for your praises, and to Jess...More

Reviewed May 11, 2019 via mobile

Visiting area for the week. Quick stop in Lancaster and came across this place. Lovely decor. Right on the canal - go from early afternoon to get the sun on the benches by the canal. Friendly staff....got us water for our dog without having to...More

Date of visit: May 2019
2  Thank 394philm
Tim T, Manager at The White Cross, responded to this reviewResponded 3 weeks ago

Thank you so much for your 5 Star review! We take pride in being a dog friendly pub, and we want to make sure they are having a good time during their visit as much as the owners! Treats are available at the end of...More

Reviewed May 7, 2019

Friendly staff, nice atmosphere and good burgers. Chips were very nice and beef burger delicious. Garlic bread and the chicken burger were a bit greasy but overall enjoyed the meal.

Date of visit: May 2019
Thank EE15
Tim T, Manager at The White Cross, responded to this reviewResponded May 9, 2019

Thank you so much for taking the time out to write a review. We’re pleased you enjoyed our burgers overall, and we hope you’ll try us again to sample our new burgers on our newly released Seasonal Menu. Kind regards, Harley Parker – Restaurant Manger

Reviewed May 2, 2019 via mobile

We were a group of old (very!) school friends meeting up for a reunion. Always a good atmosphere in the White Cross, and absolutely fabulous service from Harley, she was a star! Very friendly, and very attentive, nothing was too much trouble. The food was...More

Date of visit: May 2019
Thank Mrsratters
Tim T, Manager at The White Cross, responded to this reviewResponded May 9, 2019

Thank you so much for your wonderful review, and I’m so ever pleased that I could make your school reunion as fabulous as possible. I hope to see you all again soon for more wine and sandwich shenanigans! Thank you again for your 5 star...More

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Questions & Answers
Ask a question
Vikki R
February 28, 2019|
AnswerShow all 2 answers
Response from Mike H | Reviewed this property |
Hi, I seem to recall there was a dog inside but couldn't swear to it I'm afraid,may be worth a phone call?
0
Votes
Mik K
January 29, 2019|
AnswerShow all 2 answers
Response from richardtX2693MY | Reviewed this property |
We took a gluten intolerant, but I would certainly check re Coeliac. As the previous response the staff are very helpful and friendly and I’m sure would be delighted to help.
0
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