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The Old Bell Coffee House

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Ratings and reviews

Certificate of Excellence2015 - 2019 Winner
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Cafe, British
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Brunch
View all details
meals, features

Location and contact

Reviews (131)
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130 results
Traveler rating
77
34
10
4
5
Traveler type
Time of year
LanguageEnglish
Traveler rating
77
34
10
4
5
Show reviews that mention
All reviews bacon sandwich cake soup scones club sandwich jacket potato cream cheese lovely little cafe cash machine pot of tea table service light lunch food arrived served quickly lovely food sarnies tomato
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1 - 10 of 130 reviews
Reviewed 3 days ago via mobile

Tried to visit here earlier this month and when we looked inside for tables despite there being at least 3 empty ones were told there was no room for us unless we wanted to sit outside. I have fond memories of coming here in my...More

Date of visit: June 2019
1  Thank cafetraveller
Maps37393095152, Owner at The Old Bell Coffee House, responded to this reviewResponded 2 days ago

We are sorry that your experience of our café was not to your satisfaction on this occasion Firstly we would like to reassure you that that the Old Bell does not discriminate against any group and we take offence at the suggestion that we would...More

Reviewed 1 week ago

Looking for somewhere to have a coffee and a bite to eat, came across this lovely little cafe by accident, service was great, food was lovely, piping hot soup, staff were very friendly and the cake as we were leaving was a lovely touch, would...More

Date of visit: June 2019
Thank Lindsay M
Maps37393095152, Owner at The Old Bell Coffee House, responded to this reviewResponded 2 days ago

Thank you so much for your kind words we really appreciate the feedback and hope to see you again soon

Reviewed May 8, 2019

Found this little gem when we were looking for breakfast. Clean, tidy, roomy and great service too. We both had poached eggs on toast and a couple of Lattes; eggs were perfect and the coffee, popping hot, just the way I like it. Menu looks...More

Date of visit: May 2019
Thank PamAndJock
Maps37393095152, Owner at The Old Bell Coffee House, responded to this reviewResponded 2 days ago

Great review thank you. Hope to see you soon

Reviewed February 4, 2019

Discovered this coffee house by accident - welcomed on arrival, prompt service, good menu, my mother and I were very impressed - we'll be back - thank you!

Date of visit: February 2019
Thank E3photographer
Maps37393095152, Owner at The Old Bell Coffee House, responded to this reviewResponded 2 days ago

Thank you for your lovely comments, see you soon

Reviewed January 20, 2019

We have been regular customers of the Old Bell Coffee House for fifteen to twenty years and we are never disappointed with whatever food we have. The service is exceptionally quick with friendly and accommodating staff. Yesterday, I tried one of the days specials, chicken...More

Date of visit: January 2019
1  Thank BroadswordD31
Maps37393095152, Owner at The Old Bell Coffee House, responded to this reviewResponded 2 days ago

Thanks J and J. Lovely comments, really pleased you enjoy our little please, see you soon

Reviewed December 17, 2018

This coffee house, in the heart of Lancaster, ticks all the boxes! A warm welcome, great service, friendly atmosphere! Good choice on the menu and reasonably priced. Well worth a visit.

Date of visit: December 2018
1  Thank MyraW73
Reviewed December 17, 2018

I have visited The Old Bell several times over the past few years. I have never been disappointed with anything I have ever eaten: soup, jacket potatoes, toasties, scones. Really my list is endless! The staff are always friendly and the food is always served...More

Date of visit: December 2018
1  Thank Jane P
Reviewed December 16, 2018 via mobile

I used to enjoy eating here. I have visited the old bell on many occasions since having my daughter, however they have recently changed their policy on taking in prams. I tried to go in for lunch with my baby and parents after seeing that...More

Date of visit: December 2018
1  Thank Elizabeth M
Maps37393095152, Owner at The Old Bell Coffee House, responded to this reviewResponded December 17, 2018

I am sorry that your experience of our café was not to your satisfaction on this occasion. I would like to reassure you that The Old Bell has not changed its policy regarding prams on the contrary we welcome families with prams. As you are...More

Reviewed November 19, 2018 via mobile

Friendly staff, lovely breakfast. My partners BLT looked good too. Not that many traditional cafes left in lancaster but I can see why this one is busy every time I visit.

Date of visit: November 2018
1  Thank Fiona2276
Maps37393095152, Owner at The Old Bell Coffee House, responded to this reviewResponded December 17, 2018

Thank you so much for the excellent feedback. We are very proud of our business and are very happy that your experience was a positive one.

Reviewed November 4, 2018 via mobile

Very rude waitress. Used to come as a child with my Mum so decided to take my mum as a treat on Saturday afternoon. The waitress was extremely rude when I was paying for our drinks. I will never ever go back there again and...More

Date of visit: November 2018
5  Thank Travel10961661103
Maps37393095152, Owner at The Old Bell Coffee House, responded to this reviewResponded November 11, 2018

I can only apologise that your experience of our café on Saturday 3 November 2018 was not to your satisfaction. All our staff are experienced and trained and have worked in the customer service sector for many years. All our staff are trained to deal...More

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Questions & Answers
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Ian P
April 25, 2018|
AnswerShow all 5 answers
Response from Alison D | Reviewed this property |
Sorry its took me so long to answer, would say Yes,staff would make room for you,as they have person centred approach to all. You would be better using entrance from King Street side as other entrance is only small alleyway.
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