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The Walled Garden Bistro Restaurant

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Garstang Road | Barton Grange Hotel, Preston PR3 5AA, England
441772866135
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376 Reviews from our TripAdvisor Community

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Showing 376: English reviews
Level Contributor
35 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

I booked here for an afternoon tea with my partner as she is from the area and we were celebrating an anniversary. I booked online, but despite this on arrival they could not locate my booking (I'd even had a reminder email the day before). This didn't really matter too much as they had plenty of space and we were... More 

Helpful?
Thank Matt C
Manchester
Level Contributor
14 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

My friends and I went for lunch, we were really looking forward to some friend time and some lovely food! When we arrived we were shown to our table. The restaurant is very nice, The staff were very friendly. We ordered our meal......one friend ordered chicken (which she thoroughly enjoyed!) two of us ordered lamb burgers, I had roast potatoes... More 

Helpful?
Thank Tia H
Alexandra G, Manager at The Walled Garden Bistro Restaurant, responded to this review

Dear Tia H, I am so sorry to hear that your experience was not up to our usual high standards. We would absolutely love to have you back in the restaurant so if you wouldn't mind giving me a call on 01772 866 135 I would like to go through tings further with you. Best wishes, Alex More 

Lancaster, United Kingdom
Level Contributor
12 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We had an excellent Afternoon Tea sitting outside on the patio. The service could not have been more professional, friendly and attentive. Thank You David you made our day. There was a genuine desire to provide first class customer satisfaction. The choice and quality of sandwiches, cakes and scones was exceptional. Thank you very much,we will be back again soon.

Helpful?
Thank DMM203
Alexandra G, Manager at The Walled Garden Bistro Restaurant, responded to this review

Dear DMM203, Thank you so much for taking the time to post such a lovely review! I will pass you comments on to David whom I am sure will be over-the-moon to hear. Best wishes, Alex More 

Preston, United Kingdom
Level Contributor
10 reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Went here today to celebrate our daughters A levels. We needed to change our reservation which was done with no problems and by friendly staff who sent me an email straight away. We ordered 2 sparking and 1 gentleman's afternoon teas and having a fussy daughter they were quite happy to change her sandwiches to cheese. Other sandwiches were chicken... More 

Helpful?
Thank bah67
Alexandra G, Manager at The Walled Garden Bistro Restaurant, responded to this review

Dear bah67, Thank you so much for taking the time to write a lovely little review. Hope the daughter did well! Best wishes, Alex More 

Branscombe, United Kingdom
Level Contributor
22 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We are here celebrating my husbands birthday as a couple and we were in and out in an hour! The food came before our drinks it was that fast and the staff seemed to be running around,distracted and in a rush to be done with you. We then ordered dessert which was produced just as fast,everything was lovely but I... More 

Helpful?
Thank sian w
Alexandra G, Manager at The Walled Garden Bistro Restaurant, responded to this review

Dear sian w, Please allow me to look into this further for you, here at The Walled Garden Restaurant we pride ourselves on the relaxing, informal type atmosphere and I am disappointed to read that this was not the case in this instance. Please get in touch and we can go through in more detail. P.S Happy Birthday Husband!! Best... More 

Lancashire, United Kingdom
Level Contributor
19 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We went as a group of four to celebrate the birthdays of two of the party. We were warmly welcomed on arrival and shown to a lounge area to wait that had no seats available. As some became free, we sat down for our pre-dinner drinks on somewhat uncomfortable and worn-out settees. Having ordered from a good menu (which included... More 

Helpful?
1 Thank Hezekiah312
Alexandra G, Manager at The Walled Garden Bistro Restaurant, responded to this review

Dear Hezekiah312, I am sorry to hear that your experience was anything less than great. Every Friday night at the restaurant we run our Home Grown Evening, which is £25 for three courses of tasty, locally sourced dishes with the accompaniment of live music. It's an evening that we particularly enjoy running but perhaps isn't for everyone and I am... More 

Blackpool, United Kingdom
Level Contributor
24 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a nice restaurant with friendly staff and good food. Prices are on the high side but they do have special 2 or 3 course options around £20 a head. Pleasant atmosphere and plenty of parking next to the Barton grange hotel.

Helpful?
Thank Nik_Kanur
Alexandra G, Manager at The Walled Garden Bistro Restaurant, responded to this review

Dear Nik_Kanur, Thank you so much for taking the time to post a positive review! Looking forward to seeing you again soon. Best wishes, Alex More 

Cumbria, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

After a number of years in the wilderness and a truly dismal New Year`s Eve `party` The Walled Garden seems to be back on the map! We were regular visitors up until a couple of years ago when ownership/management changed and the Bistro took a terrible dive. Last night, having noticed improving reviews, we decided to give the Walled Garden... More 

Helpful?
1 Thank Polly262
Alexandra G, Manager at The Walled Garden Bistro Restaurant, responded to this review

Dear Polly262, Thank you so much for taking the time to write a few thoughts down! The team love hearing feedback and it is always encouraging to hear that their hard work is paying off. Once again thank you, look forward to seeing you soon. Best wishes, Alex More 

Level Contributor
10 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in the hotel for our anniversary ans we got married here last year. The head waiters on both occasions we dinned in the restaurant did not seem very interested in what we had to say about the meal deal we got with our accommodation and although we booed both times through reception for our meals they also did... More 

Helpful?
Thank Jo3456
Alexandra G, Manager at The Walled Garden Bistro Restaurant, responded to this review

Dear Jo3456, Thank you for taking the time to post this review, and Happy Anniversary for the other week! I am really sorry to hear that the service did not live up to your expectations, please be aware that we are continuing to train and develop our team all the time to improve standards. I was pleased to read that... More 

lancashire
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Visited with my mum and dad for my birthday and chose 2 normal and 1 sparkling afternoon tea. The food was nice but we were a bit tucked away from anyone so the service was a bit slow in terms of getting anyone's attention - we had to go and find a waiter to get our hot drinks refilled. Also... More 

Helpful?
Thank claregreenacres
Alexandra G, Manager at The Walled Garden Bistro Restaurant, responded to this review

Dear clairegreenacres, Thank you so much for taking the time to post a review, please be aware that I am looking into the comments made and next time we will strive to make your experience the best it can be. Looking forward to welcoming you back in again soon. Best wishes, Alex More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Average prices
$42 - $167
Cuisine
British, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch, Late Night
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Business meetings, Local cuisine, Special occasions, Large groups, Romantic, Families with children
Location and Contact Information
  • Address: Garstang Road | Barton Grange Hotel, Preston PR3 5AA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Lancashire  >  Preston
  • Phone Number: 441772866135

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Walled Garden Bistro Restaurant and other visitors
1 question
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Blackpool, United Kingdom

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Questions? Get answers from The Walled Garden Bistro Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?