We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Urban Cafe

at Sofitel London Gatwick | North Terminal, Gatwick Airport, Crawley RH6 0PH, England
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent46%
  • Very good29%
  • Average16%
  • Poor5%
  • Terrible4%
Travelers talk about
Restaurant Hours
International, Gluten Free Options
$$ - $$$
at Sofitel London Gatwick | North Terminal, Gatwick Airport, Crawley RH6 0PH, England
All Details
Write a Review
Reviews (98)
Traveler rating
Traveler type
Time of year

1 - 10 of 97 reviews

Reviewed yesterday

We eat here every time we fly from Gatwick as the starting point for our holidays. The choice on the menu is quite small but is varied. Even at peak times we have not had to wait longer than 15 minutes for a table. This...More

Review collected in partnership with this restaurant
Thank Suzanne W
Reviewed yesterday

we had a very early flight so opted to park and fly at sofitel gatwick,having checked in we made our way to the urban cafe for dinner,despite not having a reservation we were given a pager to advise us when our table was ready (less...More

Review collected in partnership with this restaurant
Thank victor c
Reviewed yesterday

Eaten here twice. Both times they were full when we arrived (booking not possible) but the pager systerm to call you when a table is free works well. Didn't wait too long for a table, then service was good. Menu fine for a cafe used...More

Review collected in partnership with this restaurant
Thank davidwT1434RO
Reviewed 2 days ago

Good staff and quite a wide choice. We use it every year the night before we go on holiday and never get a duff meal. Not especially cheap (you ARE at the airport!), but the cheapest in the Sofitel hotel.

Review collected in partnership with this restaurant
Thank Adrian H
Reviewed 3 weeks ago

Enjoyed yet another great meal at this cafe, service with a smile from the friendly staff all at a reasonable price.

Thank SheilaMCHZ
Reviewed 3 weeks ago via mobile

Our children and I wanted pizza, and the rest wanted other thing, as fried squid rings and chicken. The squid rings were very good and crisp og the chicken tender, although a little overdone (wich is not unusual for chicken). The pizza on the other...More

Thank Hogne H
Reviewed 4 weeks ago

Whilst drinks are expensive, the food is terrific value for money especially the pizza, so large and full of toppings that one pizza would be more than enough for two to share along with a portion of chips.

Thank MaroonCases
Reviewed June 13, 2017 via mobile

A lovely place to arrive before a flight. The food was great - we had beef stroganoff and a capresi salad on the side, simple but delicious. The staff were lovely; especially want to mention Razvan, who, as well as having a phenomenal memory (he...More

Thank Kay H
Reviewed June 13, 2017 via mobile

Urban Cafe at Gatwick is just lovely. The food is good, and the service absolutely amazing. Razvan, who is always there, works so hard and is so completely welcoming. Unbelievably he remembered us from our last visit a year ago, and as then did everything...More

Thank Mairi T
Reviewed June 11, 2017 via mobile

Visited this cafe as that was the only available restaurant at the Sofitel, on the night we were staying. Service was poor, food quality was very poor and the stake, which I asked to be well done, was raw! Very expensive for poor quality ingredients.

Thank GreatNT
Ask a question
Questions & Answers
September 21, 2016|
AnswerShow all 2 answers
Response from Richard J | Reviewed this property |
We have arrived late twice without booking no problem. Urban cafe looks very much like a drop in sort of place for the harassed traveller to unwind in. There are other restaurants in hotel all look good but never been don't... More
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Brunch, Lunch, Dinner
Restaurant features
Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Parking Available
Good for
Kids, Families with children
Location and Contact Information
  • Address: at Sofitel London Gatwick | North Terminal, Gatwick Airport, Crawley RH6 0PH, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  West Sussex  >  Crawley
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing