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Costa Coffee

Unclaimed

Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Cafe
Meals
Brunch, Breakfast
FEATURES
Seating, Highchairs Available, Wheelchair Accessible, Takeout

Location and contact

Reviews (55)
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53 results
Traveler rating
26
10
8
5
4
Traveler type
Time of year
LanguageEnglish
Traveler rating
26
10
8
5
4
See what travelers are saying:
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1 - 10 of 53 reviews
Reviewed 1 week ago

I love costa coffee and was looking forward to my coffee with my mother but the rude customer service ruined this experience. I asked to scan my points card and the lady 'Bev' (I think that's her name) said speak up you should have said...More

Date of visit: September 2019
1  Thank Natow97
Reviewed August 3, 2019 via mobile

Visited today, shop was busy. Drinks came I asked if my toastie was still on order As was taking a while, got a very rude frosty reply “there’s a long line of food” It came after ten minutes and was banged down in middle of...More

Date of visit: August 2019
Thank partyqueen
Reviewed May 12, 2019

Nice convenient place to meet up with family for a coffee and a chat. The food is not what I would eat a lot of, to much sugary cakes and biscuits. But the coffee is good, and a little of what you like is ok.

Date of visit: May 2019
Thank patandjan1953
Reviewed September 27, 2018 via mobile

I despise bad customer service- especially from ‘management’. Served this morning by a ‘Manager’ Not welcomed with a smile or a conversation. Just given direct questions, made to feel inferior and just general bad customer service. Sorry I was a burden this morning, I thought...More

Date of visit: September 2018
1  Thank Ceri9263
Reviewed September 11, 2018

Large queue of people waiting for drinks whilst they were still trying to serve four people received there drinks before me that ordered after when i asked where my drink was as my friend had received hers prior to these other four people getting theirs...More

Date of visit: September 2018
1  Thank 204louisep
Reviewed August 9, 2018 via mobile

Love this place great coffee and mint hot chocolate at Christmas time. And reasonable prices. For everyone.

Date of visit: December 2017
Thank oliviao986
Reviewed April 23, 2018

We had a light lunch with hot drinks here. The service was fast and the food and drinks hot. There is room around tables as one of our people was in a wheelchair.

Date of visit: April 2018
Thank Eleanor G
Reviewed January 1, 2018

Being local we often visit the Costa Coffee in Next at The Telford Forge Retail Park. Always enjoy this costa. Staff are friendly and helpful and it is usually well stocked, although today being 1st Jan the cakes were a bit limited but probably due...More

Date of visit: January 2018
Thank Wasessa
Reviewed November 25, 2017 via mobile

Nice atmosphere, excellent staff, great coffee. What's not to enjoy? This is a must if you're visiting Telford centre. Recommended!

Date of visit: November 2017
Thank M670AJterryl
Reviewed October 8, 2017

I have Irlens which means the light that goes into my eyes takes a while to be interpreted and text needs to be clear. I'm not a coffee shop addict and don't frequent them often, I don't know the etiquette. People knew what they wanted,...More

Date of visit: September 2017
1  Thank Mumofone2005
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