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Frankie & Benny's New York Italian Restaurant & Bar

$$ - $$$
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Garrard Way | Drakesway, Swindon SN3 3SQ, England
+44 1793 613136
9:00 am - 11:00 pm
Open now
All hours
Sun 9:00 am - 10:30 pm
Mon - Sat 9:00 am - 11:00 pm
More Info
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271 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Showing 271: English reviews
1 review
5 of 5 bubbles Reviewed 1 week ago via mobile

Myself and my wife visited this restaurant for a breakfast treat. Oh my what a great place. The staff are amazing. Fast, polite service with a smile. The food was awesome which matches the condition of the restaurant. Very clean and well laid out. At every stage of our visit the caring staff made sure that everything was fine offering... More 

Thank Steve W
Collingbourne Ducis, United Kingdom
Level Contributor
15 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 1 week ago via mobile

Oh dear, went for lunch on Wednesday, my Husband had the breakfast, he said was ok. I had a very tepid Mocha coffee, followed by lasagne and fries, oh dear, big mistake, didn't tempt me by looking at it, even worse when tasted........ five sheets of pretty tough pasta filled with a scrape of brownish slosh, ( to be fair... More 

Thank Heather W
Bath, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 1 week ago

We visited F&B's in Swindon for the first time a few days ago following a Christmas shopping trip unfortunately it wasn't good. We ordered 2 adult meals from the lunch menu together with a children's meal. When the food arrived it wasn't good !!! My daughter's chicken nuggets were still completely frozen and the two adult meals were both extremely... More 

Thank cjnicholls01
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

We have been regular customers at Frankie and Bennies and wanted to recommend the fabulous food and staff at the Swindon branch (Dean, Claire, Aga, Stuart, Josh, Niall, Dina, Siobhan etc). The food is consistently excellent and the staff couldn't be more helpful even when the restaurant is busy.

Thank 12ALW
Level Contributor
3 reviews
1 of 5 bubbles Reviewed 2 weeks ago via mobile

Waitress was a sweetheart.... but ran out of chicken completely two dishes had to go back so probably a good idea not to go Sunday evenings ...puddings good though

Thank mandy t
Level Contributor
42 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago via mobile

You normal know we're you stand with a chain outlet, but the food in this F&Bs is really poor. We were seated by a very nice member of staff, very helpful. I had a calzone which tasted chemically and was so wet. The drinks taste watered down. The cinnamon waffle desert was soggy and the ice cream tasteless. Real big... More 

Thank David F
Swindon, United Kingdom
Level Contributor
11 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago

Drinks expensive, but you expect that. Overall the food was over priced and poor quality. The spaghetti bolognaise was to the standard of a processed meal. The service was friendly, unfortunately would not eat there again.

Thank Tony B
Swindon, United Kingdom
Level Contributor
10 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

We have not been in here for a while, but our daughter chose here for her Birthday meal. We were not disappointed, service was quick and efficient and food was good. Also the price had gone down since our last visit (we felt it was overpriced before, which is one of the reasons we had not been in for a... More 

Thank hungry_caterpillar90
St. Albans, United Kingdom
Level Contributor
16 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 3 weeks ago via mobile

Two kids and four adults. Two kids meals, mains and deserts for 4 adults plus soft drinks came to £100. Menus dirty and tired. Waiting staff tried to be friendly but the place is a contrived fake In a car park. Not a cheap option and supremely, totally and wholly not worth it. Iceberg lettuce 'salad' had clearly been chopped... More 

Thank strwberrydelight
Level Contributor
4 reviews
4 restaurant reviews
2 of 5 bubbles Reviewed 4 weeks ago via mobile

Had a lovely lady serve us! She had glasses and I want to say she was polish from her accent? Seemed to actually care if we were okay! Wish I could be so positive about the food! Calzone was a complete and utter flop and ended up leaving most of it as it was rather disgusting. No cheese? Felt like... More 

Thank Katie S

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Swindon, Wiltshire

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    3.5 of 5 bubbles
Average prices
$37 - $37
Italian, American, Pizza
Brunch, Breakfast, Lunch, Dinner, Late Night
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Outdoor Seating
Good for
Large groups, Kids, Families with children, Special occasions
Open Hours
9:00 am - 10:30 pm
9:00 am - 11:00 pm
9:00 am - 11:00 pm
9:00 am - 11:00 pm
9:00 am - 11:00 pm
9:00 am - 11:00 pm
9:00 am - 11:00 pm
Location and Contact Information
  • Address: Garrard Way | Drakesway, Swindon SN3 3SQ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Wiltshire  >  Swindon
  • Phone Number: +44 1793 613136

Questions & Answers

Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?