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BARTLEWOOD LODGE

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Dale Road | OCKBROOK, Derby DE72 3RY, England
+44 1332 677198
Website
Today
8:00 am - 10:00 pm
Open now
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Hours:
Sun - Sat 8:00 am - 10:00 pm
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242 Reviews from our TripAdvisor Community

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Showing 242: English reviews
Level Contributor
13 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW via mobile

Been here a few times but decided on pizza this time , have to say they were lovely with a plate of chips which is included in price , service was good especially the girl serving behind the bar ,,

Helpful?
1 Thank rams4ever
Nottingham, United Kingdom
1 review
1 of 5 bubbles Reviewed 2 days ago NEW

Went on Sunday for Mother's Day queuing for ages periods of times nobody serving there were 4 of us 3 had carvery 1 wanted a burger it never came no apologies or even a free drink I went to complain and the woman behind the bar said well he could have had a carvery I was supposed to get a... More 

Helpful?
Thank ann01hunt
long eaton
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 1 week ago

ive never had a bad experience here , if a pub is busy you have to wait ! however the highlight of my recent visit has been lost in a menu change resulting in the non-availability of their quesadillahs. I can get a decent carvery or pizza at dozens of pubs but bartlewood was the place to go for my... More 

Helpful?
Thank silkstream
Ilkeston, United Kingdom
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 1 week ago

Nightmare........ Queuing for 30min..... Carvery woman had to keep going in the kitchen to get food herself...The lad who was doing the veg kept bringing out stuff that wasn't really needed instead of replacing the empty veg bowls ..Ran out of mint sauce and horseradish ...A girl came and took the empty bowl's away but hadn't replaced them after 5mins... More 

Helpful?
Thank paulahall2016
General Manager A, Manager at BARTLEWOOD LODGE, responded to this review

Paulahall2016, we regret that you had a negative experience with us, but are glad you brought this to our attention. More 

1 review
1 of 5 bubbles Reviewed 1 week ago via mobile

never have I had to wait so long to get food.. we was standing in queue for 20mins before we got food.. so long in fact my drink was flat.. very poorly staffed you need some one to help the carving lady who kept having to go in the back to fetch food ...

Helpful?
Thank John D
General Manager A, Manager at BARTLEWOOD LODGE, responded to this review

Hi John D, we appreciate you taking the time to respond. The staff at Bartlewood Lodge take our reviews very seriously. More 

Derby, United Kingdom
Level Contributor
42 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

Living close to the Bartlewood and hearing it had had a revamp, we decided to give it a try today. Not sure we will go again! It wasn't particularly busy and there was ample tables available but most of them needed clearing. There was one lady behind the bar who was making coffee for somebody else and she apologised for... More 

Helpful?
1 Thank Kargo1340
General Manager A, Manager at BARTLEWOOD LODGE, responded to this review

Hi Kargo1340, we appreciate you taking the time to respond. The staff at Bartlewood Lodge take our reviews very seriously. More 

derby, derbyshire
Level Contributor
15 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

Ideal venue for a good carvery or other items, we only go for the carvery. Local to us & only 10 minutes from home.

Helpful?
Thank demontweeks
General Manager A, Manager at BARTLEWOOD LODGE, responded to this review

Demontweeks, thank you for taking the time to leave us feedback. More 

Derbyshire, United Kingdom
Level Contributor
18 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago

After purchaing drinks and carvery tickets we fouund a table then went to the carvery. We were forced to queue for nearly ten minutes while we waited for a chef to cut the meat. By the time we were served the meal was cold. The hard roast potatoes and partly- cooked cauliflower stalk were particularlyun appetizing.

Helpful?
Thank Ramonmorley
General Manager A, Owner at BARTLEWOOD LODGE, responded to this review

Ramonmorley, we regret that you had a negative experience with us, but are glad you brought this to our attention. More 

Level Contributor
34 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

It was very busy today with even a coach party there. I always feel that if the car park is full or almost full at Dinner time it has to be a good sign. Since the revamp this venue has come on in leaps and bounds, not to say it was bad before it just seems that the revamp has... More 

Helpful?
Thank Peter A
General Manager A, Manager at BARTLEWOOD LODGE, responded to this review

Thank you, Peter A, for reaching out to us. Your opinion plays an integral part in our customer service. More 

Ilkeston, United Kingdom
1 review
2 of 5 bubbles Reviewed 4 weeks ago

booked a week prior to the date we wanted to visit as i was booking for 13 people as it was my daughters 1st birthday. arrived at one wasnt greeted by anyone and didnt no where our table was for our guests, we then had to wait in the queue for the bar as there was no staff to ask,... More 

Helpful?
Thank cherryapple2017
General Manager A, Manager at BARTLEWOOD LODGE, responded to this review

Cherryapple2017, we regret that you had a negative experience with us, but are glad you brought this to our attention. More 

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3 of 5 bubbles
Average prices
$4 - $11
Cuisine
Bar, Pizza, British, Pub, Vegetarian Friendly
Meals
Dinner, Brunch, Drinks, Breakfast, Lunch
Restaurant features
Takeout, Waitstaff, Full Bar, Reservations, Outdoor Seating, Seating, Parking Available, Free Off-Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi
Good for
Kids, Large groups, Families with children, Dining on a budget
Open Hours
Sunday
8:00 am - 10:00 pm
Monday
8:00 am - 10:00 pm
Tuesday
8:00 am - 10:00 pm
Wednesday
8:00 am - 10:00 pm
Thursday
8:00 am - 10:00 pm
Friday
8:00 am - 10:00 pm
Saturday
8:00 am - 10:00 pm
Location and Contact Information
  • Address: Dale Road | OCKBROOK, Derby DE72 3RY, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Derbyshire  >  Derby
  • Phone Number: +44 1332 677198
Description
Traditional Breakfasts, roast dinners and lunches exactly how you like them, any day of the week. Or tuck into our tasty pub-food classics,such hand battered fish and steak & ale pie or try our range of burgers and pizzas all served with unlimited veg and sides. With every plateful offering cracking value, it's no wonder locals in and around Spondon, Ilkeston and Long Eaton can't get enough.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of BARTLEWOOD LODGE and other visitors
3 questions
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Questions? Get answers from BARTLEWOOD LODGE staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?