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Osprey Ale House and Kitchen - CLOSED

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Reviews (63)
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1 - 10 of 63 reviews
Reviewed April 30, 2016

I can't even believe how bad this experience was....I booked this restaurant as I thought it would be one of the nicer restaurants in Aviemore to help celebrate my boyfriends 40th Birthday but the experience was less than enjoyable - both in terms of food...More

Date of visit: April 2016
Thank Falkirk_Tiggs
Reviewed March 12, 2016

As we were staying at the resort we decided to book a meal in the Scottish Steak Club for my Birthday. Booking was easy. On arrival the waiter handed us set menu's and said ' This is the menu as your staying on a Dinner,...More

Date of visit: February 2016
1  Thank ScottishTourist01
General M, Manager at Osprey Ale House and Kitchen, responded to this reviewResponded March 27, 2016

Dear Guest, Thank you for taking the time to leave a review on Trip Advisor. Our primary aim is to achieve and exceed our guest expectations and I am sorry to hear that we failed on this occasion. We take comments, both positive and negative,...More

Reviewed January 11, 2016 via mobile

Having previously eaten in the Aspects restaurant which has been replaced by Scottish Steak Club, we were keen to try as Aspects was rather nice. We were not staying in the hotel. We were seated within 5 mins and given menus which offered something for...More

Date of visit: January 2016
1  Thank Fionapink
General M, Manager at Osprey Ale House and Kitchen, responded to this reviewResponded February 20, 2016

Dear Guest, Thank you for taking the time to leave a review on Trip Advisor. At Macdonald Hotels and Resorts we pride ourselves on our quality of service and food. Please accept my personal apologies for the small issues that you encountered. I do hope...More

Reviewed January 6, 2016 via mobile

We have visited now an number of times as a family. It's certainly worth a visit. The portions are good with lots of chips and veg to go with your meal. Afterwards there are some really nice "mini shot" deserts they are all very worth...More

Date of visit: October 2015
Thank DrillerGodzilla
General M, Manager at Osprey Ale House and Kitchen, responded to this reviewResponded January 9, 2016

Dear Guest, Thank you for choosing to return to the Scottish Steak House. We have a fabulous kitchen team. I look forward to welcoming you and your family back again soon. Kindest regards Lindsey Randall Operations Manager

Reviewed December 28, 2015 via mobile

Didn't check trip advisor before we booked, but similar to most recent reviews, mixed. Ordered Gluten Free breads to start, which was good to have the choice, was meant to be served with Unsalted butter, which didn't turn up until we asked for it. Served...More

Date of visit: December 2015
Thank leanscot
General M, General Manager at Osprey Ale House and Kitchen, responded to this reviewResponded December 29, 2015

Dear Guest, Thank you for taking the time to review your recent restaurant visit. I am sorry that your dining experience did not meet expectations. I will certainly be discussing your comments with the Food and Beverage Director to ensure that we learn from our...More

Reviewed October 15, 2015 via mobile

Starting with the positives, the food was good. Steaks were cooked as requested, and the starters were both tasty and served in sizeable portions. The menu is very limited if you don't like steak, but I guess the clue is in the name! Service, however,...More

Date of visit: October 2015
2  Thank alyth
Reviewed October 13, 2015 via mobile

Attempted to eat at the Steakhouse on 12th October 2015. Booked a table for 7.45pm - arrived and the waitress couldn't find our table so made us wait at a small podium for 10 minutes. Manager finally came to seat is and muttered something about...More

Date of visit: October 2015
3  Thank TravelKing202
Reviewed September 25, 2015 via mobile

Staying at resort with friends so we decided to eat here. Upon arriving at restaurant was left standing for ages before the lady behind bar finally asked if we wanted to eat in restaurant....!why else would we be there!! Service was so slow I could...More

Date of visit: September 2015
Thank Pulsemax
Reviewed September 3, 2015 via mobile

Ate here with friends. Despite shambolic booking process (booked then told it was closed, then told it was open) and the shambolic bill payment problems, the food was actually very good. The chocolate pot dessert was yummy Has potential if they get their processes sorted...More

Date of visit: September 2015
Thank Flhrcitwotone
Reviewed September 1, 2015

We visited this restaurant twice during our stay as we were guests at the hotel, both times the service was excellent, the steaks (and that's what they are all about) were beautifully cooked, and of good quality for all 4 of us. One slight criticism...More

Date of visit: August 2015
Thank Paul C
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