On first sight, this restaurant is lovely. A nice feel to the place, lovely large “alcoves” for private parties. It just looks great. And a great choice of food.
However, that’s where it ends!
When we arrived there was only 2 tables filled so it...was very quiet, but that was fine. We ordered lunch, cheddar and kimchi toastie for myself and the club toastie for my husband. 50 minutes later we were still waiting. When I asked why it was taking so long, for a toastie, the member of staff (male) went to the pass to ask the chefs, I think there were 3 behind the counter.
We were then told there had been a mix up, and “sorry”.
When our meal eventually arrived, the bread was warm but not toasted. It was not well served either. Just very unappetising. When the young waitress asked how we were enjoying our meal I said, 50 minutes wait for a toasty and a club was really bad and the state of the cheese toastie was very disappointing.
However, they did the right thing and cancelled our bill.
Front of house staff were great, very apologetic. But really, the kitchen let themselves down today.
Would I go back? I’m not sure to be honest.More