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The Pancake Place

$$ - $$$
Cafe, British, Scottish
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Unit 35 Kingsgate Centre, Dunfermline KY12 7QU, Scotland
+44 1383 739258
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127 Reviews from our TripAdvisor Community

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Showing 127: English reviews
Dundee, United Kingdom
Level Contributor
17 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 4 weeks ago via mobile

Service was poor to terrible. Had to seat ourselves. Was asked what do you want. No thank you or how are you today? When cutlery was placed it was clattered down on he table. Plates too were thrust onto the table. Imn9 monyhs pregnant so didn't appreciate this at all as it made me jump. The food was ok butba... More 

Helpful?
Thank supercat101
Paul M, General Manager at The Pancake Place, responded to this review

Not a great experience, very disappointing as we are a small family owned company and set great store by trying to promote friendly service and a welcoming atmosphere. There is no excuse for not feeling that you got this no matter how busy or not it may have been. More 

1 review
2 of 5 bubbles Reviewed January 13, 2017

Visited here today, 13th of January 2017 with three friends + young child (2 year old) upon entering we were rushed into a booth far too small to accommodate us + coats etc, we started to get comfortable - exchange late xmas presents as we don't meet often, the waitress came by five times within the space of two minutes... More 

Helpful?
Thank Harry D
Level Contributor
44 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed January 7, 2017 via mobile

Friendly staff, family friendly, quick service and big portions, reasonably priced and competitively priced with outlets nearby. Two burgers and chips, large coke and tea for £20. Decent burgers as well.

Helpful?
Thank OSheaGuevara
Glasgow, United Kingdom
Level Contributor
9 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed January 4, 2017

Had lunch and as it was a Wednesday they have a discount if you are a pensioner which my friend and I are.So when we went to pay the manageress was very rude think she was stressed maybe because it was busy,but she should be pleased as there is so much competition.She told us how much we were to pay... More 

Helpful?
1 Thank Nancy1348
Level Contributor
25 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed December 27, 2016 via mobile

We visited earlier today for some lunch and the it was great! I've been a number of times and it's always the same level of service! We were seated really quickly and the staff were nice and friendly. I had a Cajun chicken panini and my partner had a club sandwich and they both came with the option of chips... More 

Helpful?
Thank susieknight
Dunfermline, United Kingdom
Level Contributor
629 reviews
358 restaurant reviews
common_n_restaurant_reviews_1bd8 147 helpful votes
4 of 5 bubbles Reviewed December 26, 2016

History of hit and miss. Recently though been super impressed with their soups. We try and go in most weekends and have soup and a sandwich. Home made and usually lovely. Staff and service good and prices fair. Very well located and handy for car parking, buses or taxi. It's a Dunfermline institution and I'm happy to support it.

Helpful?
Thank David M
Charlottesville, Virginia
Level Contributor
41 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed December 19, 2016 via mobile

Rude greeter/waitress. Chips smothered in a canned tomato sauce. Cheese was rubbery. What happened to fresh salsa, guacamole and queso sauce. Will not be back.

Helpful?
Thank lindao310
Level Contributor
19 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed December 18, 2016 via mobile

This place has been around for many years and is part of a chain. The pancakes are delicious and with plenty of sweet and savoury toppings. They also do a good selection of other food both hot and cold. Plenty of space and the staff are attentive

Helpful?
Thank Jumping_bean_1
Dunfermline, United Kingdom
Level Contributor
111 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
3 of 5 bubbles Reviewed December 15, 2016

Needed Lunch to keep us going while pre Christmas shopping in the Kingsgate, and my daughter suggested we should pop in to the Pancake Place. Personally I'm not keen on pancakes but I went with the flow, as we were only looking for a snack. They were advertising stovies on a specials board outside the front door, which suited me... More 

Helpful?
Thank TankerBear
Dunfermline, United Kingdom
Level Contributor
629 reviews
358 restaurant reviews
common_n_restaurant_reviews_1bd8 147 helpful votes
3 of 5 bubbles Reviewed October 16, 2016

Actually wasn't too bad. It can be hit and miss, but brunch today was fine. Prompt service and food didn't take too long. The lentil soup was hot and had flavour, the side salad fresh and the sandwich edible. There are better places in town, but on this occasion I'd say it has improved on my last visit some years... More 

Helpful?
Thank David M

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3 of 5 bubbles
Cuisine
Cafe, British, Scottish
Meals
Breakfast, Lunch, Brunch
Restaurant features
Seating, Waitstaff, Highchairs Available, Wheelchair Accessible
Good for
Kids, Families with children
Location and Contact Information
  • Address: Unit 35 Kingsgate Centre, Dunfermline KY12 7QU, Scotland
  • Location: Europe  >  United Kingdom (UK)  >  Scotland  >  Fife  >  Dunfermline
  • Phone Number: +44 1383 739258

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Pancake Place and other visitors
1 question
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Dunfermline, United Kingdom
6 months ago

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Questions? Get answers from The Pancake Place staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?