Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Cafe
Meals
Breakfast, Lunch, Dinner
FEATURES
Takeout, Seating, Free Wifi, Wheelchair Accessible
Reviews (65)
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60 results
Traveler rating
12
7
19
7
15
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LanguageEnglish
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Traveler rating
12
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19
7
15
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Reviewed December 8, 2022 via mobile

The server louise was brilliant! Helped me with all my requirements and was very presentable and professional. Credit to her!

Date of visit: December 2022
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Reviewed November 12, 2022 via mobile

the cashier louise is not suitable for this job. I waited 15 minutes to take my order and another 10 minutes to only receive my single express.many people behind me were leaving.

Date of visit: November 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 13, 2020

The staff are always amazing and super helpful! Petra and Marilyn both made our visit incredibly enjoyable and kept us feeling safe and appreciated as customers

Date of visit: December 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 25, 2019 via mobile

I attended today to get a coffee or something when out with friends. When I asked about sugar free the girl behind the counter became most defensive and stated she did not know what was free or not. I find this appalling, I am diabetic...with blood sugar issues and I cannot have sugar I'm my diet. I expect staff to be knowledgable. Luckily a fellow diabetic advised me what to have and even she said the sugar free stuff on offer is poor and staff knowledge is always poor...c'mon Starbuck get better.More

Date of visit: May 2019
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Reviewed December 26, 2018 via mobile

I go to this Starbucks almost weekly The staff are quick and brisk and take my order . I have never eat or drink in there but the seating arrangement look a bit tight I would recommend the Frappuccino’s

Date of visit: December 2018
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Reviewed November 18, 2018 via mobile

As I nipped in for a tall filter coffee to-go I had to enquire as to why my purchase was more than advertised. It turns out that an additional charge is now applied for paper cups. As this is not advertised anywhere in this shop...when I visited and received zero apologies I feel this is just wrong.More

Date of visit: November 2018
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 26, 2018 via mobile

Tidy, clean and quick service. Good quality toilets. Small range of mugs to buy. Nice stop off point while shopping.

Date of visit: September 2018
Helpful?
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Reviewed May 28, 2018 via mobile

Horrible service, not a smile to be had by any of the two staff members on. Really slow with service, no name taken like other Starbucks. They both need lessons in customer care. Will go to Costa coffee if I am back at ocean terminal...in future.More

Date of visit: May 2018
Helpful?
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Reviewed May 7, 2018 via mobile

A new manager has come along and shoved all of the inside tables too close together. It’s very tight and uncomfortably close. I noticed that another very regular customer has moved outside (he always sits inside) and it’s no doubt as a result of this....You’re basically sitting within the personal space of another person! Horrible. So, new manager, leave things alone! This is a great Starbucks, the staff are brilliant and you’ll end up losing custom to Costa if you make it so crammed.More

Date of visit: May 2018
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 7, 2018 via mobile

Usually great Starbucks with a good personal service from great staff. But somehow someone has decided to pack the seating in differently. Regular customer sitting outside clearly feeling claustrophobic. Get the wooden chairs back in the window and displays out of the road.

Date of visit: May 2018
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 21, 2018

Serve oat milk which is very helpful as my wife is a vegan. Also had some nice snacks which was tasty after a break from stocking up provision for a self catering stay in the Harbour apartments

Date of visit: April 2018
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 25, 2018 via mobile

Went to Starbucks to meet with friends . The staff were not very friendly ,the area and tables were still dirty from previous customers so there were no clean areas to sit inside. The toilets were disgusting too urine and toilet tissue over the floor,...the last Check for 15.20 had not been signed and we arrived at around 18.00. Not impressed at all will not be back to Starbucks !More

Date of visit: February 2018
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 9, 2018

Agree with previous reviewers, a pretty average Starbucks, which does however benefit from a few tables outside in the mall. This is a nicer place to sit drinking your coffee than inside, which is pretty small and can be crowded.

Date of visit: December 2017
Helpful?
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Reviewed November 25, 2017 via mobile

We visited today and it took quite a while for our drinks. They have some festive cakes (ie white choc rocky road) but this was only available to buy in a gift pack and not for eating in.

Date of visit: November 2017
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Reviewed September 21, 2017

I am a regular customer and always receive great service. It's good to be here when the extrovert staff are serving because it is not the normal conversation and they are always entertaining. The service doesn't stop when the manager is not there. Sometimes when...tourists converge 20 at a time another till magically opens. The staff are well trained and allowed to take decisions. It is the usual Starbucks fare but the shelves are regularly stacked up. The only criticism is that sometimes the tables need to be cleaned more. But hey the smell of coffee in the morning is good!More

Date of visit: September 2017
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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STARBUCKS OCEAN TERMINAL, Edinburgh - Photos & Restaurant Reviews - Order Online Food Delivery - Tripadvisor

Frequently Asked Questions about Starbucks Ocean Terminal

Yes, Starbucks Ocean Terminal offers takeout services.

Starbucks Ocean Terminal is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 3
  • Service: 3
  • Value: 3