The server louise was brilliant! Helped me with all my requirements and was very presentable and professional. Credit to her!
The server louise was brilliant! Helped me with all my requirements and was very presentable and professional. Credit to her!

the cashier louise is not suitable for this job. I waited 15 minutes to take my order and another 10 minutes to only receive my single express.many people behind me were leaving.

The staff are always amazing and super helpful! Petra and Marilyn both made our visit incredibly enjoyable and kept us feeling safe and appreciated as customers

I attended today to get a coffee or something when out with friends. When I asked about sugar free the girl behind the counter became most defensive and stated she did not know what was free or not. I find this appalling, I am diabetic...with blood sugar issues and I cannot have sugar I'm my diet. I expect staff to be knowledgable. Luckily a fellow diabetic advised me what to have and even she said the sugar free stuff on offer is poor and staff knowledge is always poor...c'mon Starbuck get better.More

I go to this Starbucks almost weekly The staff are quick and brisk and take my order . I have never eat or drink in there but the seating arrangement look a bit tight I would recommend the Frappuccino’s

As I nipped in for a tall filter coffee to-go I had to enquire as to why my purchase was more than advertised. It turns out that an additional charge is now applied for paper cups. As this is not advertised anywhere in this shop...when I visited and received zero apologies I feel this is just wrong.More

Tidy, clean and quick service. Good quality toilets. Small range of mugs to buy. Nice stop off point while shopping.

Horrible service, not a smile to be had by any of the two staff members on. Really slow with service, no name taken like other Starbucks. They both need lessons in customer care. Will go to Costa coffee if I am back at ocean terminal...in future.More

A new manager has come along and shoved all of the inside tables too close together. It’s very tight and uncomfortably close. I noticed that another very regular customer has moved outside (he always sits inside) and it’s no doubt as a result of this....You’re basically sitting within the personal space of another person! Horrible. So, new manager, leave things alone! This is a great Starbucks, the staff are brilliant and you’ll end up losing custom to Costa if you make it so crammed.More

Usually great Starbucks with a good personal service from great staff. But somehow someone has decided to pack the seating in differently. Regular customer sitting outside clearly feeling claustrophobic. Get the wooden chairs back in the window and displays out of the road.

Serve oat milk which is very helpful as my wife is a vegan. Also had some nice snacks which was tasty after a break from stocking up provision for a self catering stay in the Harbour apartments

Went to Starbucks to meet with friends . The staff were not very friendly ,the area and tables were still dirty from previous customers so there were no clean areas to sit inside. The toilets were disgusting too urine and toilet tissue over the floor,...the last Check for 15.20 had not been signed and we arrived at around 18.00. Not impressed at all will not be back to Starbucks !More

Agree with previous reviewers, a pretty average Starbucks, which does however benefit from a few tables outside in the mall. This is a nicer place to sit drinking your coffee than inside, which is pretty small and can be crowded.

We visited today and it took quite a while for our drinks. They have some festive cakes (ie white choc rocky road) but this was only available to buy in a gift pack and not for eating in.

I am a regular customer and always receive great service. It's good to be here when the extrovert staff are serving because it is not the normal conversation and they are always entertaining. The service doesn't stop when the manager is not there. Sometimes when...tourists converge 20 at a time another till magically opens. The staff are well trained and allowed to take decisions. It is the usual Starbucks fare but the shelves are regularly stacked up. The only criticism is that sometimes the tables need to be cleaned more. But hey the smell of coffee in the morning is good!More

