Fantastic day, had massage & afternoon tea as a birthday treat. Maria was the masseuse- excellent and Iona served us afternoon tea, so knowledgeable- fabulous. Will definitely return




















Fantastic day, had massage & afternoon tea as a birthday treat. Maria was the masseuse- excellent and Iona served us afternoon tea, so knowledgeable- fabulous. Will definitely return

Great service from Lewis today for our afternoon tea. Great venue lovely food. I'd highly recommend it


Friendly and professional staff. Hosa Anoline was the best. Decor and tea room was decorated beautifully and very calming.



Dear X221LCsheilma, Thank you for your review! I will pass on your compliments to Analine. We are happy to hear that we provided a good experience! We hope to welcoming you again soon! Kind regards, Nitin
Incredible breakfast! Amazing variety! And our server, Harriet, is top notch! We hope to have her again!More

Dear Snd23334, Thank you so much for leaving us a lovely review! We are happy to hear that our breakfast menu range is at your satisfaction. I will pass on the compliment to Harriet, who will be glad she brightened up the start of your...More
The afternoon tea was an excellent experience with very nice service from our waiter Iona. There was more than ample food, but the waiter was very helpful to provide a take away bag. All in all a recommended experienceMore

Dear j_hannuse2019, Thank you so much for your lovely review! We are glad to hear that you have enjoyed our afternoon tea! I will pass on your kind words to Iona, she will be happy to know she made your time with us better! We...More
One would think it was impossible to go wrong here. A beautiful room and the promise of a great Afternoon Tea. We were wrong. When we asked for a change of one of the sandwiches there was an immediate issue, with the waitress telling us...only so many were made on the day. As it was only 2pm, apparently only the latter arrivals were given extras and we were only allowed one change. No more after that. It was well seen it was Scotland, living up to it's mean image. Other hotels offering this give you as many sandwiches as is wanted, after all you can only eat a certain amount. This was penny pinching at its worst. Can't blame the waitress who was only carrying out hotel policy. I persevered in asking for a couple more, and eventually we were given a couple of chicken ones. The scones were not great and it was difficult to regain the pleasant experience. We took the pastries back to our hotel in a box. It has to be said that the Battenberg was simply outstanding. However if they are griping about a couple of extra sarnies I would suggest trying elsewhere. It wasn't cheap.More

Dear Bert C, We are saddened and disappointed to hear that your afternoon tea experience with us did not live up to your expectations. We strive to provide the best possible service for everyone so it is disheartening to read that we could not achieve...More
Ellis made the best Tom Collins I've ever tried and Nicole's service was amazing! Will definitely be back!More

Dear Fearless, We are so thrilled to hear that you thoroughly enjoyed our cocktails and service! I will pass on your kind words to Ellis and Nicole, they will both be so happy to hear that they helped you enjoy your evening and provided you...More
Best Gluten Free Afternoon Tea I’ve ever had and I’ve tried many top hotels and restaurants. Photos are of my GF Afternoon Tea, which was very similar to the rest of the table. Well done to the chef for wanting to keep everything similar. The...service from Stephanie was top class making my 91yr old Dad feel very special for his birthday. Thank you team Waldorf!More




Dear Boydy2, Thank you so much for your feedback, we really appreciate it! We are delighted to hear that you had an amazing afternoon tea experience with us and that the gluten free options were the best you have ever had! I will make sure...More
Morgan outstanding hostess ! Lukas was very accommodating overall superb looking forward to returning C&MXXMore

Dear F7945XYchriss, Thank you so much for your review! We are glad to hear that you had a great experience with us! I will pass on the lovely comments to Morgan and Lukasz, they will be delighted to know they elevated your afternoon. We will...More
We were out for my brother in law's 60th. Cocktails! Served by highly entertaining waiter (as well as good service) Alex W. Added to the fun. Staff always welcoming and charming. The setting itself is gorgeous!More


Dear claire e, We are so happy to hear that you enjoyed your time with us celebrating your brother in law's 60th! I will pass on your thanks to Alex and he will be so glad to hear that he helped you enjoy your special...More
Excellent service from the bell staff, concierge handling a shipment fiasco and not to mention the best gin gimlet we’ve ever had (ask for Ellis)More

Dear Curious, We are so glad to hear that you experienced exceptional service throughout many different parts of our hotel. I will pass on your thanks to all the team including Ellis, they will be so happy to hear they helped enhance your stay! We...More
Top notch afternoon tea at Peacock Alley! They catered for our slightly complicated dietary requirements superbly well. I'm gluten free and the sandwiches, scones and cakes were all delicious and beautifully presented. The space is also lovely - very peaceful and calm. And ten out...of ten for our lovely waitress Iona, who was so patient, attentive and friendly! I'd go back to Peacock Alley in a heartbeat!More



Dear TiaMaria1, We are so happy to hear that you had a great afternoon with us enjoying your afternoon tea! We strive to provide everyone with delicious food no matter their requirements or preferences so I am so glad to hear that you enjoyed our...More
Popped in for coffee and scones. Pleasant serene surrounding with pianist playing in Peacock Ally. Coffee and good selection of teas. Can recommend the scone selection. Great to get out of the bustle of Princes Street.More


Dear Ramblingpensioner, Thank you so much for stopping in for some coffee and scones today, we greatly appreciate your compliments. I will be sure to pass on to the team your feedback! We hope to welcome you back again soon, perhaps to relax and enjoy...More
Afternoon tea was amazing & gluten free options were great! Stephanie was great at service too. We’ll be back :)More

Dear Amykelly258, Thank you for you review of our gluten free afternoon tea experience! Our team will be so glad to hear you enjoyed, especially Stephanie who I will pass on your kind compliments too. We cannot wait to welcome you back, our new afternoon...More
We stayed at the Waldorf Astoria for 5 nights. The drinks and service in Peacock Alley were amazing. Special thanks to Marron and Daniel who were both absolutely lovely. Very attentive and caring. Such a wonderful experience. Highly recommended.More

Dear High_Expectations_UK, We are so pleased to hear about your experience with us, Murron and Daniel will be thrilled to hear your kind words, I will be sure to pass this onto them. We hope in future you can join us again, perhaps in the...More