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Grand Cafe Edinburgh

20 North Bridge, Edinburgh EH1 1TR, Scotland
+44 131 622 2999
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Neighborhoods
Neighborhoods
Overview
  • Excellent48%
  • Very good18%
  • Average17%
  • Poor8%
  • Terrible9%
Travelers talk about
“brunch” (19 reviews)
“sandwiches” (8 reviews)
Restaurant Hours
CUISINES
British, Scottish, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Food
Service
Value
LOCATION
20 North Bridge, Edinburgh EH1 1TR, Scotland
All Details
Write a ReviewReviews (204)
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1 - 10 of 195 reviews

Reviewed yesterday

This was our first visit to the Grand Cafe and it was a very pleasant experience. We were seated on very comfortable bench seats with a wonderful view over Calton Hill. There was an excellent choice of teas and coffees and it's also possible to...More

Date of visit: December 2018
Thank Seonaid H
Reviewed yesterday via mobile

We stayed at The Scotsman so this was our bar. It was stunning. The Prosecco was good, as was the afternoon tea.

Date of visit: December 2018
Thank 711ashleighs
Reviewed 3 days ago

This is a very nice building and setting. However No one bothered to ask would we like to hang coats - there was a coat stand We waited ages to be asked if we would like a drink We then were presented with white wine...More

Date of visit: December 2018
Thank sjk1960
64manager, General Manager at Grand Cafe Edinburgh, responded to this reviewResponded yesterday

Hi sjk1960, I would like to sincerely apologise for the experience you had with us at the Grand Cafe. We strive for excellent service and it is greatly unfortunate that this standard was not met during your visit. Please contact us on 0131 622 2999....More

Reviewed 5 days ago

Managed to sneak a family pre-theatre show in the beautiful Grand Cafe. Food was excellent, and very reasonably priced. Cocktails delightful. Service - very efficient and unobstrusive. Will be back.More

Date of visit: November 2018
Thank Dawn_MacD
64manager, General Manager at Grand Cafe Edinburgh, responded to this reviewResponded yesterday

Hi Dawn_MacD, Thank you for the great review and feedback. We take great pride in our food and drinks and it's wonderful that you enjoyed your whole experience with us at the Grand Cafe. We greatly look forward to welcoming you back soon. Kind Regards,...More

Reviewed 6 days ago via mobile

Ate lunch . Foot was odd mixture of very hot and lukewarm . Staff nice but didn’t bother to ask why we had left bowl soup uneaten. Also very cold if you’re seated in front part of restaurant. There are steps which make it difficult...More

Date of visit: December 2018
Thank scotconnect
64manager, General Manager at Grand Cafe Edinburgh, responded to this reviewResponded yesterday

Hi scotconnect, I am sorry to hear about your experience with us at the Grand Cafe. We do have a separate entrance with an accessible ramp for wheelchair users through the main hotel entrance. Please contact me personally on 0131 622 2999 to discuss things...More

Reviewed 6 days ago via mobile

Visited here for lunch today. Beautiful room but lacking in warmth as was the food!! Spiced Butternut squash with coconut and coriander oil was initially tasteless and then spice kicked in, was not the flavour I expected. No flavour as such and not hot enough....More

Date of visit: December 2018
1  Thank Flocks13
64manager, General Manager at Grand Cafe Edinburgh, responded to this reviewResponded yesterday

Hi Flocks13, Thank you for taking the time to leave us a review. I will pass this feedback on to the relevant people and I apologise sincerely for your disappointment. This is not the standard we aim for. However, I am glad to hear that...More

Reviewed 1 week ago

Arrived early for 2pm afternoon tea and were seated promptly at table 5. We were asked by waiter was it "afternoon tea guys?" Guys? We're pensioners on a tight budget and we splash out once a year on an afternoon tea. We want the whole...More

Thank Phlox5753
64manager, General Manager at Grand Cafe Edinburgh, responded to this reviewResponded yesterday

Hi Phlox5753, Thank you for taking the time to leave us with this feedback. I am terribly sorry that your experience was not of our usual high standard. We aim for great service and all-round experience and it is greatly unfortunate to hear that your...More

Reviewed 1 week ago

I went there with friends from work for Xmas cocktails before a dinner somewhere else. Good selection of cocktails which we enjoyed. Lovely place inside and very good staff. Can't comment on the food as did not have any but drinks good.More

Date of visit: December 2018
Thank EdinburghChaz
64manager, General Manager at Grand Cafe Edinburgh, responded to this reviewResponded yesterday

Hi EdinburghChaz, Thank you for your review. We take great pride in our cocktail menu and it's great to hear that you enjoyed your visit. Please come and visit us again at the Grand Cafe and maybe try our amazing food menu next time. Kind...More

Reviewed 1 week ago via mobile

Well the hotel itself is poor. It has went down hill since it was closed and opened back up. Food was ok. Way over priced for what was on the plate. All style, no substance. The service was terrible also. You’d be better going across...More

Date of visit: December 2018
Thank edinview123
64manager, General Manager at Grand Cafe Edinburgh, responded to this reviewResponded yesterday

Hi edinview123, I am sorry to hear about your experience with us at the Grand Cafe and Scotsman Hotel. I shall make sure your feedback is passed on. If you would like to discuss anything further please call myself on 0131 622 2999. Kind Regards,...More

Reviewed 1 week ago via mobile

Expected a decent size of burger for the price and the serving of french fries could at best be described as paltry. This place will need to do better with its food offering if it is to compete with The Dome who it seems to...More

Date of visit: December 2018
Thank Anne A
64manager, General Manager at Grand Cafe Edinburgh, responded to this reviewResponded yesterday

Hi Anne A, I would like to apologise for your experience with us at the Grand Cafe. This is not that experience we aim to provide our guests. However, I am glad to hear that your service was good. Please do not hesitate to contact...More

Nearby
Old Town
Few Edinburghers live in the Old Town, but its
labyrinth of dank alleys and steep streets suggests
this was not always the case. Today, it’s mostly
visitors, tartan-flavored souvenir shops, and pipers
that you’ll find on its cobbled streets. This is the
place to get a feel for Auld Reekie (Old Smelly), as
the town was once nicknamed, and stroll the Royal
Mile, the thoroughfare that links the castle with the
...More
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Questions & Answers
Pauline W
October 5, 2018|
AnswerShow all 2 answers
Response from LesleyMC14 | Reviewed this property |
Hi Pauline, I'm not sure as we didn't change any, but they are very customer service focused - I'm certain if you asked, they would accommodate.
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
Average prices
$21 - $44
Meals
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Reservations, Seating, Waitstaff, Serves Alcohol, Full Bar
Good for
Romantic, Families with children
Location and Contact Information
  • Address: 20 North Bridge, Edinburgh EH1 1TR, Scotland
  • Location: Europe  >  United Kingdom (UK)  >  Scotland  >  Edinburgh>  > Old Town
  • Neighborhood: Old Town
  • Phone Number: +44 131 622 2999
  • E-mail
Description
The Grand Cafe Edinburgh is located on North Bridge, and housed within the iconic Scotsman Hotel building. Open from 8am-3am every day, the all day cafe style menu includes brunch dishes served all the way through until 5pm, and a beautifully crafted afternoon tea. In the evenings, live music from pianists and jazz bands take patrons through to the wee hours.
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