THE CROSS KEYS, Peebles - Menu, Prices & Restaurant Reviews

Does this restaurant allow dogs or considered pet friendly?

Yes

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CUISINES

Bar, British, Pub, Scottish

Special Diets

Vegetarian friendly

Meals

Breakfast, Lunch, Dinner, Brunch

FEATURES

Outdoor Seating, Serves Alcohol, Full Bar, Wine and Beer, Free Wifi, Accepts Credit Cards, Dog Friendly

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3.5

453 reviews

Excellent

127

Very good

148

Average

61

Poor

52

Terrible

65

John M

Innerleithen192 contributions

Feels like rolling the dice.

Mar 2023 • couples

First time here for a Sunday breakfast, we liked ordering from the table via the app. The cups for our drinks arrived within 5 mins so we could make a start, we did then seem to wait a very long time for the breakfast itself, my full Scottish was just what I wanted if a little cool. my wife ordered the vegetarian, not so much luck, cold sausages with 2 eggs 1 was super runny the other was very hard and no tomato or mushroom on the plate, it’s all great value but it’s not worth having an unhappy bride.

Written March 5, 2023

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

286Foodie

Bury139 contributions

Lovely bedroom room, restaurant shambles

Jan 2022 • none

We stayed one night on our way home from the Scottish Highlands as we have done a couple of years ago. Great value for money and a lovely comfortable well appointed , modern, clean, new room. The only issue was trying to get a meal on a Saturday evening the restaurant was packed out. The waitress needed some training as she took our order but we had to wait 40mins for our drinks to arrive after chasing it up. The food order we suspected had not been sent to the kitchen as we had over an hours wait. The food was good but my garlic bread was missing and again after chasing up arrived well after I gad finished my meal. The two main meals were refunded but it ruined what what could have been a nice evening, My wife was really brassed off with the chaotic service and stress. Sorry can only rate this as a 3 because of the restaurant shambles.

Written January 18, 2022

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sarchboldjones

36 contributions

Great value for money

Jul 2024 • family

Lovely young man serving at the bar. Food was really quick and decent for the price. Pannani for £5.64 with crisps and salad, cheap in comparison to a cafe a short walk up the road where a sandwhich was £16!! Dogs welcome too in the bar area.

Written July 5, 2024

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

flyingrocket

289 contributions

Had a lovely day in Peebles

Aug 2020 • none

Had a lovely day in Peebles then came here for something to eat. You had to book it on your phone app which suited us okay but may not suit everyone as not all people have phones capable of downloading the app. Luckily we do!! The staff were friendly enough and surroundings pleasant with both inside and outdoor seating. The food came not too long after ordering and the food was lovely. When you wanted more drinks then you just tapped on the drinks wanted and it was brought to the table with no problems at all. The place has a disabled toilet with easy access which was good as otherwise the other main toilets are upstairs. We had a lovely chilled meal before heading home again. We didn’t realise till it was pointed out to us that you can stay over here too as they bedrooms. This is always good to know as it’s in perfect location to access the shops, nature walks etc and the rooms look value for money. I think we would come back for a chilled weekend, staying over and having a wander around Peebles then back to the pub for drinks and of course food. This place is definitely a little diamond of a find as it’s set off the main high street we had missed knowing it was there at first. But now we know we will look forward to trying out staying a couple nights since it’s closer than the other hotels we usually stay in. A little change is a good thing. 😊 Stay Safe 🥰

Written August 31, 2020

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

EdinburghSamantha

6 contributions

great food, pity about the staff

Oct 2020 • none

someone needs to let staff know about COVID 19, no track and trace done until I mentioned it when almost finished eating. told to help ourselves to extra coffee from the machine -no wait, we were told to stay in our seats and a member of staff would do that for us, or so we were told on the previous 3 visits, so just couldn't be bothered this time? not happy with same member of staff stuffing her face in front of customers, no hand washing and having such a loud conversation with her colleague (the manager!) that I would class is as shouting and almost got out of my seat to tell her to shut up, I did not want to hear about her private life. then when we were leaving did she reply to our goodbye, no of course not!

Written October 27, 2020

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Brian Morton

3 contributions

Surprise

Sep 2021 • none

Stayed the night and was very pleasantly surprised at the quality of the room (5). The rooms had been refurbished during lockdown and to a very high standard. Beds comfy, plenty room, bathroom spot on with walk in shower and bath as well as being roomy. Secondary glazed window so no noise to disturb. Plenty tea and coffee. Down stairs in bar area was typical wetherspoons, keeping it looking original as possible but never to busy. Staff were very good and friendly. Garden at the back had plenty seating and plenty seating at the front of the building. All in all a lovely stay

Written September 23, 2021

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

EdinburghSamantha

6 contributions

Never again

Sep 2024 • couples

Placed our order at 10.55 still waiting on our order at 11.40, sat down with our Luke warm coffee to find the table was filthy, we did ask the young girl to please clean it, half an hour later after a 2nd request she did, with a filthy stinking cloth. Breakfast arrived eventually with the fried eggs raw, another 10 minutes wait to have them replaced. Then a cat was allowed to crawl over a nearby table and young waitress clapped and cuddled it then served food without washing her hands. We did get a 2nd coffee free of charge from the gentleman who thinks he has an answer for everything. In his opinion the customer is always wrong. The cost of breakfast has also gone up and the portion is much smaller

Written September 21, 2024

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Steven G

1 contribution

No lunch lack of service.

Oct 2023 • couples

We love Weatherspoon pubs so when we were in Peebles we thought that it would be good for lunch. Sadly we only got drinks despite having two trips to the bar everything we asked for appeared to be not available. Staff told us only 2 staff were on. Tables were not cleared everywhere. So we went to another bar the county Inn which was much better.

Written October 28, 2023

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Rose

United Kingdom6 contributions

Terrible food

Jun 2024 • couples

First time being to the keys since it reopened and have to say was really disappointed. The food was absolutely terrible! Loaded chips were stale and no flavour at all, the natchos were just one big lump of congealed crisps. Everything else was cold and just lacking any effort at all. Unless they vastly improve on their food and put a bit more care into it and do as advertised serve fresh food then won’t ever be back.

Written June 7, 2024

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

jenny

2 contributions

Horrid yet amazing

Mar 2023 • friends

Never got straws with our drinks, very disappointed. Chips were cold, burgers were mixed up (no bun), very frustrating. There was a bite in my friends burger, mildly annoying. Service was good as the waiter was cheery and polite as well as very pleasant to look at. Would come again just for the staff.

Written March 9, 2023

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dorothy F

Edinburgh17 contributions

No Curry for the Curry Day

Jul 2023 • family

Arrived at 12 noon on a Thursday. Thursday is advertised as a speciality curry day. The only issue was that there was no Jalfrezie, Madras or Tilka. Basically no curry available. Wetherspoons at its best, starts with a bang and quickly becomes a damp squib. If it’s any comfort the ham, egg and chips was just about edible

Written July 6, 2023

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Clemency C

1 contribution

disappointing

May 2024 • family

We decided to go for a lunch as it we found it to be a reliable place in the past but were surprised to find the service slow, as we had to wait for 40 minutes minimum for a sub - par lunch (safe to say was not worth the wait.) The cutlery we were provided with was dirty, and if it didn't have any crumbs stuck in to it then they were covered in water marks and stained - not up to the standered we were expecting and used to. the service was nothing but slow, we didn't see a single person of staff until someone came to serve the table next to us (who arrived 20 mins after us and were a bigger party) and when we finally enquired were our food was - we got the dry response of "when it comes down" which we were taken aback by. when our food was finally 'delivered' it was a bit soggy, and tasted as if it had been out sitting for a considerable amout of time but in fairness not the worst we have had. overall we were very disappointed in our experience and won't be back anytime soon or ever.

Written May 27, 2024

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Trail67237471467

1 contribution

NEVER AGAIN

Sep 2024 • couples

Went for lunch today. Husband wanted steak pie but there was none despite being only 12.30 on a Saturday. He then chose gammon steak with peppercorn sauce, 20 minutes later the waiter came to say 'no peppercorn sauce'. We waited 40 minutes for our food and everything on my husbands plate was only just warm, so completely cold when he wasn't even half way through it. I had what was meant to be lasagne which was hot but instead of a nice rich herby tomato and mince bolognese sauce it was just like grey mince in layers of pasta with cheese on top. No bechamel sauce either. Garlic bread was good but my portion of chips were cold. I left half the lasagne and nearly all the chips. Trouble is there was hardly any staff around and a queue at the bar with people ordering food and drinks so to return the food to get it reheated we would have had to stand in the queue then wait however long again to get it back. This is the perfect way to lose customers.

Written September 7, 2024

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jaxsonville

Alloa8 contributions

Bring back spoons

May 2024 • solo

This was not a good experience since spoons have left . Abnotious staff and lack of proper ales. Food is on then its not on, depending if the chef walks out or not . When food was ordered it was disgusting. Ceasar salad had 3 leaves of lettuce some cubed chicken thrown on top and a greasy sauce on top ...no salad parts on it. Avoid this place like the plague . The staff on duty never cleaned any tables and dishes were piled up . The manager was ignorant and non plus to any complaints.

Written June 7, 2024

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Alan F

3 contributions

Awful experience

Apr 2023 • friends

Awful experience. It started with placing our orders at the bar. We wanted 4x fish & chips but they had no fish. And the kids ordered orange juice. But that has run out. We ended up ordering Mediterranean salad with haloumi. And waited and waited to be served. Only to find out they ran out but failed to let us know. It all ended with a partial refund after the waitress was rude to us and the manager stepped in. We are local but will never go there again.

Written April 3, 2023

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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