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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$13 - $25
CUISINES
Irish, Bar, British, Wine Bar
Special Diets
Vegetarian Friendly, Gluten Free Options
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meals, features, about
Reviews (213)
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209 results
Traveler rating
95
38
26
24
26
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LanguageEnglish
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Traveler rating
95
38
26
24
26
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All reviews ham watch the football sunday lunch between courses brilliant service beautiful meal londonderry stage
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Reviewed 4 weeks ago

Huge disappointment, cold, small, bland meals that are over priced. We are a family of 6 and had phoned ahead to book our table. Service was extremely slow, but we weren't in a rush and happy to wait. I can't fault the polite girl who...took our order but unfortunately our meals did come out different to what we ordered. The caesar salad advertised with chicken didn't arrive with any, it comprised of a few lettuce leaves, and few pieces of shredded ham,it was the smallest portion I've ever seen. The roast dinners mains arrived lukewarm. My son order a burger with cheese and bacon but got cheese and a mountain of tobacco onion instead, immediately I told the server who took my roast beef dinner because it was cold and my sons to ammend, by the time these 2 meals came back my husband had finished his lukewarm dinner, it wasn't hard because it was so small, and not a green veg in sight! The meat was of poor quality. My meal had obviously been popped in the microwave and my sons tobacco onions were removed and replaced with the same shredded ham they use on their caesar salads. Terrible from start to finish! Won't be back...More

Date of visit: February 2024
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Reviewed February 4, 2024

Was so looking forward to Sunday carvery after not having been for quite a while, firstly it was served at your table and not a carvery as advertised. We waited almost 25 minutes for our lunch after ordering and when it arrived although looking quite...appetising it was almost stone cold, 5 mins in the microwave would not have went a miss. The sweet wasn't much warmer to be honest. Anyway it was very disappointing and we won't be rushing back which is a shame as it was a really nice place to eat but has gone down hill badly...More

Date of visit: February 2024
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Reviewed November 21, 2023

Bad experience, had family and friends of 28 people for husbands 70th but was not impressed!! Especially if you had ordered a roast dinner. Kept asking for gravy and vegetables but gravy eventually arrived as finished dinner. Vegetables were no existent, bowls of parsnips came....Yuck! For a 4 star hotel to run out of vegetables is a joke!! Then to give large bowls of chips instead is completely bizarre as nobody wanted them. Not a good compensation to give Prosecco with the birthday cake after drinking red wine a beer so most of it was not drunk!! Would not recommendMore

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Reviewed November 16, 2023 via mobile

Ate here November 2023 a group of 4 friends. Awful experience from beginning to end with the most disappointing food. On arrival we were asked if we were looking to eat and a sense that they would rather we didn't. Not the best of starts....We were told to pick any table we wanted rather than shown to a table and then we waited for ages to have our order taken. I should say there were 5 other people in the restaurant and it was only 7.30. We went straight to mains two of us had chicken (more like a sparrow it was so small) and it came with just the escalope and the smallest bowl of chips you could get not another thing on the plate. I was still hungry when finished which didn't take long. I am sorry but for £17/18 a main course not good enough. The pasta dish others in our party had had more tobacco onions than anything all in all very poor excuse for restaurant food. The desserts were a bit better. We had to ask however to look at the dessert menu as we waited over a half hour with no one coming near us to check back if everything was okay or to take dishes away that were sitting for ages. I will not be back nor would I recommend. Very disappointing.More

Date of visit: November 2023
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Reviewed November 8, 2023

Booked for sunday carvery lunch which is advertised on website when arrived theres no carvery its a set menu. But unfortunately the food is terrible, very little portions, cold,and only half carrot, parsnip as your only vegetables and mostly was frozen previously, sent a email...to suggest to update the website and email been sent to management but after waiting 10 days and no response is shocking. Avoid at all costsMore

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Reviewed October 30, 2023

Advertised as a carvary, but not actually a carvery. Minimal vegetables - half a carrot and half a parsnip and not a green vegetable in sight; one frozen, anaemic looking 'roast' potatoe on a bed of mash - this Sunday lunch was a huge let...down. The lamb was fatty, and the entire meal was lukewarm, not hot. Not what we were expecting.More

Date of visit: October 2023
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Reviewed October 5, 2023

Reserved for a treat with my husband and really looking forward to it. Very disappointed. We booked a table for dinner and there was a band playing in the restaurant so couldn’t hear each other and the servers couldn’t hear us! Ordered drinks that didn’t...arrive and was given a dessert menu, but nobody came to take our order! Same shambles with breakfast, was told they’d find us a table and didn’t, ordered coffee - again didn’t come. Would not recommend.More

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Reviewed September 2, 2023

28 for a 3 course meal , steaks cold pasta bland full of whole peppercorns garlics cold pitta pocket no taste and cold really bad experience, poor response from the management had to ask twice for him to come to speak to us just poor...all round , just like to say the lovely waitress serving us couldn't fault herMore

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Reviewed May 30, 2023

My friends, 2.children and I enjoyed a delicious afternoon.tea. Great value in a lovely quiet spot. We were very well attended by the helpful Max and Caoimhe. Definitely be back and .Will recommend to others 😍

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Reviewed May 20, 2023

My sister, myself and a friend visited The Waterfoot today 20th May. We had the most exquisite meal for lunch and gorgeous dessert. All portions were really generous and the presentation, taste and service were exceptional. The staff especially Martin who helped me so much...both in and out of the Restaurant since I have to use a rollator as I am disabled. Erin who waited on our table was a ray of sunshine. I have a chronic cough. When I coughed she asked me if I would like some iced milk to help. I was grateful for her help and kindness. She immediately brought me some iced milk to help my condition. It is refreshing to find such a friendly, helpful staff in any Restaurant and fantastic food in a business. Well done The Waterfoot. So impressed I have book 5 people in for lunch tomorrow. Gráinne Nugent.More

Date of visit: May 2023
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Reviewed March 29, 2023

Very disappointing. Food prob reheated. Service initially good but 20 min wait before WE asked for dessert. Soo slow we eventually asked for the dessert to go. Again slow, soo we ended up leaving without dessert we had paid for. Will not rush back.

Date of visit: March 2023
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Reviewed March 11, 2023 via mobile

We did the cocktail and meal deal and grace was 10/10 couldn’t get better! She was absolute delight so nice and funny!

Date of visit: March 2023
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Reviewed February 19, 2023 via mobile

Excellent service from James . He really is great at his job and makes you feel at ease and comfortable. Sunday lunch two course was beyond imagining and more than enough to fill four empty stomachs

Date of visit: February 2023
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Reviewed February 15, 2023 via mobile

We had the most beautiful meal a great choice of starters main course and deserts and also good value for money. But the most important thing about our night was the great attentive service of our restaurant server her name was Keva. She was not...only very helpful, pleasant, attentive and knowledgeable of the menu she also made our night!!. Keva was a very happy pleasant person that made us feel so relaxed and comfortable, it was an added pleasure to be meet her and be served by her. Waterfoot should be so proud for their choice of staff when they welcomed Keva as a member as a professional member of staff. Will return again to the hotel not only for the food but to meet Keva again 👍👍 👍👍👍🌹More

Date of visit: February 2023
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Reviewed December 15, 2022

Visited the restaurant today for our annual Xmas lunch at the Waterfoot with my sisters and elderly mother and this has to be the worst experience we’ve ever had. Pre booked a booth as we usually do as mum has mobility and other issues.. the...table was given away despite the staff confirming our booking and no apology or acknowledgment offered instead we were treated in a very patronising manner by Max. We were then seated near the wine fridge directly across from the front entrance which was very unsuitable given the cold weather (and why we pre book). Ordered cappuccino and an americano but informed that ‘there’s no coffee cups, would a teacup do’? Ordered 2 Irish coffee that arrived with no whiskey in them. Remade messily and arrived to the table with cream running down the sides of the glass and one mixed. My mother is 97 yrs old and days out with her as a family are very special to us and why this was such a disappointment today for us all.More

Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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THE WATERFOOT WINE BAR, Derry - Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about The Waterfoot Wine Bar

The Waterfoot Wine Bar is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4
  • Value: 4
  • Atmosphere: 4