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Custom House Restaurant

Certificate of Excellence
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Custom House Street | Queens Quay, Derry BT48 7AS, Northern Ireland
+44 28 7137 3366
Website
Tuesday
Closed
Hours:
Wed - Fri 5:00 pm - 10:00 pm
Sat - Sun 12:00 pm - 10:00 pm
More Info
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506 Reviews from our TripAdvisor Community

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Showing 492: English reviews
Level Contributor
45 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed July 13, 2016 via mobile

Was looking forward to a great meal as location was recommended by friends. Food was good; 8/10; however, our servers were either too young or inexperienced. Food orders were incorrect, items were left off orders. Example; dessert of cake and ice cream arrived without ice cream.....no explanation just no ice cream; server did not care and kept calm and carried... More 

Helpful?
3 Thank Christopher H
Lurgan, United Kingdom
1 review
4 of 5 stars Reviewed July 2, 2016

been working in derry/londonderry the last two months and needed a late table and custom house were happy too take me. there wasn't many about for a Friday which is shocking only problem i had was the noise of the staff cleaning the forks and knives as it was right beside my table.

Helpful?
Thank jlambertbelfast
Belfast, United Kingdom
1 review
5 of 5 stars Reviewed June 30, 2016

hadn't been in a year but the food is really something else. best in town by far the staff were friendly and always there if you needed them nice and i cant wait for the brand new restaurant to be built down stairs gives me an excuse to call back in the near future im shocked at how nice the... More 

Helpful?
Thank jdoherty2099
Level Contributor
11 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 27, 2016 via mobile

What a beautiful restaurant welcoming staff great food on a wonderful menu. Would recommend the seafood. Great value and lovely location near the bridge of peace

Helpful?
Thank Colm F
Donegal
Level Contributor
143 reviews
97 restaurant reviews
common_n_restaurant_reviews_1bd8 126 helpful votes
4 of 5 stars Reviewed June 20, 2016 via mobile

Good food, good service, lovely decor and atmosphere - lovely booths to have a relaxing dinner ! Salt and chilli squid is sublime!

Helpful?
Thank Robert78
Custom_House_Manager, Manager at Custom House Restaurant, responded to this review

Hi Robert, Thank you for taking time out to post your kind review. Hopefully, we will see you again soon. Kind Regards Patrice Van Swayze Manager More 

Sydney, Australia
Level Contributor
189 reviews
87 restaurant reviews
common_n_restaurant_reviews_1bd8 114 helpful votes
5 of 5 stars Reviewed June 14, 2016

We were situated in a lovely circular booth that had a lovely outlook towards the river. There was a great selection of food choices available and the staff were very friendly yet professional.

Helpful?
Thank markm52
Custom_House_Manager, Manager at Custom House Restaurant, responded to this review

Hi Mark, Thank you for taking the time to post your kind review. We are delighted that you enjoyed your experience here at Custom House and look forward to welcoming you back soon. Kind Regards Patrice Van Swayze More 

Essex, United Kingdom
Level Contributor
7 reviews
4 of 5 stars Reviewed June 8, 2016 via mobile

Three of our group of 14 had just completed the marathon in Derry. We decided to go for our celebration meal in the Custom House. We must have looked underdressed! We were seated in an upstairs room. We were treated very well, the staff were friendly and very helpful, even supplied one the runners with an ice pack for her... More 

Helpful?
Thank lisacollington
Custom_House_Manager, Manager at Custom House Restaurant, responded to this review

Hi Lisa, Thank you for your kind 4 star review and well done to you all for completing the marathon. Our food is usually seasoned during preparation but we would be happy to accommodate any special preferences next time you visit us. We look forward to seeing you again soon. Kind Regards Patrice Van Swayze Manager More 

Wellington, New Zealand
Level Contributor
52 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 5, 2016 via mobile

On the pricey side but the food was lovely - I would describe it as contemporary Irish food - I thought our waitress was lovely and the decor fantastic - would happily eat here again

Helpful?
Thank ZoZoHenley
Custom_House_Manager, Manager at Custom House Restaurant, responded to this review

Hi, We thank you for your kind review and look forward to seeing you again soon. Kind Regards Patrice Van Swayze Manager More 

Level Contributor
9 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 5, 2016

Been here recently and what can I say? A super place to eat in luxurious surroundings. Staff are super friendly and really try to make the experience the best, each and every time I've been. The food is top class! If you don't like squid or never had it before, you should try the squid starter - it's absolutely beautiful!... More 

Helpful?
Thank Caroline M
Custom_House_Manager, Manager at Custom House Restaurant, responded to this review

Hi Caroline, Thank you for your kind review. Our Salt & Chilli Squid is a well established favourite and it seems to work it's magic every time. Hopefully we will see you again soon. Kind Regards Patrice Van Swayze Manager More 

Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 31, 2016 via mobile

Only getting around to this now we had our wedding on the top floor of custom house in that fabulous room and wow what a day everything was a amazing the food staff room they helped me get everything organised and nothing was a problem ! If I could I'd do it all again and in custom house thank you... More 

Helpful?
Thank Julie C

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Average prices
$4 - $33
Cuisine
Irish, European, British, Gluten Free Options, International, Contemporary
Meals
Lunch, Dinner, Brunch
Restaurant features
Reservations, Seating, Waitstaff, Street Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts Mastercard, Accepts Visa, Free Wifi, Private Dining, Highchairs Available, Parking Available
Good for
Special occasions, Large groups, Families with children, Local cuisine, Business meetings, Romantic
Open Hours
Sunday
12:00 pm - 10:00 pm
Wednesday
5:00 pm - 10:00 pm
Thursday
5:00 pm - 10:00 pm
Friday
5:00 pm - 10:00 pm
Saturday
12:00 pm - 10:00 pm
Location and Contact Information
  • Address: Custom House Street | Queens Quay, Derry BT48 7AS, Northern Ireland
  • Location: Europe  >  United Kingdom (UK)  >  Northern Ireland  >  County Londonderry  >  Derry
  • Phone Number: +44 28 7137 3366

Questions & Answers

Questions? Get answers from Custom House Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?