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The Great Room Restaurant Merchant Hotel

16 Skipper Street | The Merchant Hotel, Belfast BT1 2DZ, Northern Ireland
+44 28 9023 4888
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  • Excellent68%
  • Very good20%
  • Average7%
  • Poor3%
  • Terrible2%
Travelers talk about
“sandwiches” (43 reviews)
“profiteroles” (16 reviews)
“tasting menu” (23 reviews)
Restaurant Hours
European, British, Vegetarian Friendly, Gluten Free Options, Vegan Options
16 Skipper Street | The Merchant Hotel, Belfast BT1 2DZ, Northern Ireland
All Details
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Reviews (518)
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91 - 100 of 507 reviews

Reviewed September 4, 2016

Family visit to the Merchant. The building is wonderful and all rooms are stunning. I have read a few negatives about the afternoon teas. I thought the staff were excellent friendly yet formal as it is a traditional afternoon tea experience. The food itself is...More

1  Thank ncokey
Reviewed September 4, 2016

A restored victorian banking hall, the great room at the Merchant offers an impressive and opulent dining experience. The food is great and i would recommend any US traveller like myself to give it a go as you will not find the likes of it...More

1  Thank billmcqueen79
Reviewed August 26, 2016

Have been to the Merchant many times - for weddings / anniversary overnights and of course my wife celebrates everyone's birthday with a trip to the Merchant for afternoon tea and a cheeky cocktail or two!!! Today I was chauffeur for one such trip as...More

1  Thank Kevin_Belfast
Reviewed August 24, 2016 via mobile

Booked this hotel for a evening meal, as a special treat whilst staying in Belfast. The food was amazing, we don't deny that but the experience was ruined by the attitudes of staff members towards one other staff member (obviously new). It felt to us...More

3  Thank Deedaws
Reviewed August 20, 2016

I visited the merchant hotel on the Sunday the 7th August with my two daughters for afternoon tea as a special treat for my youngest daughter as she was leaving for a new life in Scotland the following week. On climbing the stairs our first...More

7  Thank Denise C
Reviewed August 19, 2016

Food rather pretentious but well cooked. Service rather slow and staff not well trained although willing. Worth going to see the ceiling and decor.

2  Thank crowbird
Reviewed August 17, 2016

We were here several years ago and ordered from the set menu and decided to return for my birthday once more. Mid week there is a set menu for 3 courses for £26.50. Given the beautiful surroundings, super service and delicious food this is excellent...More

1  Thank uglybettyCountyDown
Reviewed August 16, 2016

The afternoon tea was such a treat! The service by Chloe was fantastic, she was so attentive and kept bringing additional little treats for us to try. We had asked for a no sodium plate for dad, which was no trouble at all. We weren't...More

1  Thank Controlclaire
Reviewed August 7, 2016 via mobile

Good points: pastries were really lovely, macarons really really really lovely, staff took out a birthday dessert for my mum which was so sweet! And takeaway boxes lovely. Poor points: expensive for what you get, decor and atmosphere a bit lacking, didn't take out coats,...More

1  Thank blamonte84
Reviewed August 6, 2016 via mobile

Came to the merchant to celebrate my aunts 60th and what a treat it turned out to be! The service was spectacular, the staff were very attentive and so pleasant. The food was delicious, I opted for a glass of pink champagne with my tea...More

Thank fdmck1990
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Questions & Answers
June 3, 2017|
AnswerShow all 3 answers
Response from BridgetM767 | Reviewed this property |
As we had such a dreadful experience dining at the Merchant I would recommend dining anywhere but there
Cherie H
May 10, 2017|
AnswerShow all 6 answers
Response from Nuala T | Reviewed this property |
Anything goes within reason but it adds to the atmosphere when you are dressed 'smart casual'.
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Restaurant Details

Rating summary
  • Food
  • Value
Breakfast, Lunch, Late Night
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Highchairs Available
Good for
Large groups, Romantic, Business meetings, Special occasions, Local cuisine
Location and Contact Information
  • Address: 16 Skipper Street | The Merchant Hotel, Belfast BT1 2DZ, Northern Ireland
  • Location: Europe  >  United Kingdom (UK)  >  Northern Ireland  >  Belfast
  • Phone Number: +44 28 9023 4888
  • E-mail
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