We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

The Summerhouse

Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Bute Park North Road, Cardiff CF10 3DX, Wales
Website
More Info
Add Photo Write a Review

32 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 32: English reviews
Cardiff, United Kingdom
1 review
1 of 5 bubbles Reviewed 2 weeks ago

I was refused tap water also with the management citing "too much chlorine in it" as the excuse! Service and customer relations was very poor.

Helpful?
Thank lewisiv23
Cardiff, United Kingdom
Level Contributor
5 reviews
4 restaurant reviews
1 of 5 bubbles Reviewed 3 weeks ago

Called in for breakfast and was refused tap water. Spoke to the manager who also refused and showed no interest.

Helpful?
Thank MaggieCardiff
Cardiff
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed October 23, 2016

I went with my mum to have breakfast, we thought it would be a nice change to have it in the park. I asked the lady for toast and bacon she said we don't do it - we do toasties! she kept repeating this in a rude manner to which I replied surely that is the same - she said... More 

Helpful?
1 Thank Charlotte W
Level Contributor
59 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed August 21, 2016 via mobile

This is one of our regular stops when enjoying a walk through the park. Due to its popularity you may often have to queue for for your order and wait for service. This is no big deal as you can sit and enjoy people watching or squirrels playing. The quality of food can vary depending on the time you choose... More 

Helpful?
Thank Michael F
Nicola D, Owner at The Summerhouse, responded to this review

Hi Michael F Thanks so much for taking the time to share your experience of The Summerhouse. We love people watching when we get a moment too, it is such a beautiful park, we are very lucky! Our team strives for perfection - from service with a smile, wait times through to the quality and value of food and it... More 

abergavenny
Level Contributor
40 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
2 of 5 bubbles Reviewed August 16, 2016 via mobile

Great location, service needs to be a lot better than this to reflect this lovely park! As has been said before, looks like a pub garden with regimented pub tables. Nothing attractive about it. Staff can't wait to close even before 5 on a beautiful summer evening, very poor show. Coffee horrible when it eventually came, cake was ok. Need... More 

Helpful?
Thank youngjax
Nicola D, Owner at The Summerhouse, responded to this review

Hi youngjax, Thank you for taking the time to share your thoughts on The Summerhouse with us. It really saddens us that your experience was less than brilliant, as that is what we truly strive for every day. We just wanted to shed some light on some of your concerns and hopefully you'll give us another shot Our opening hours... More 

1 review
5 of 5 bubbles Reviewed July 31, 2016 via mobile

I absolutely loved this place.. sandwich bread cut fresh every morning by the staff members(I actually stood there watch the one girl the other morning). The bacon/sausage/egg bap in the morning with any hot drink for £3.50

Helpful?
Thank Amie W
Nicola D, Owner at The Summerhouse, responded to this review

Hi Amie W, Thanks so much for taking the time to let us know how happy you are with The Summerhouse. We're really proud of the quality of food and drinks we serve - and yes - it really is fresh bread cur every morning :-) Look forward to seeing you again soon Best, Nicola More 

Level Contributor
53 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed July 18, 2016 via mobile

I've been going to the Summerhouse in Bute Park for many years - it's such a great asset to the park. Wonderful location and usually (weather permitting) a hive of activity. This year a new franchisee has taken over the venue and reading from the recent reviews, it would appear to be not quite as good as it used to... More 

Helpful?
3 Thank Haydn P
Nicola D, Owner at The Summerhouse, responded to this review

Hi Haydn P Thanks so much for taking the time to share your experience at The Summerhouse - we are THRILLED to hear that you're loving our toasties. We certainly like to jam pack them full of tasty ingredients. We look forward to seeing you again soon Best, Nicola More 

Level Contributor
241 reviews
160 restaurant reviews
common_n_restaurant_reviews_1bd8 123 helpful votes
1 of 5 bubbles Reviewed July 15, 2016 via mobile

Cheap roll with bland sausage and dry egg followed by burnt tea cake and lukewarm, weak coffee. Nothing more to say but avoid and go to secret garden cafe nearby.

Helpful?
2 Thank David M
Nicola D, Owner at The Summerhouse, responded to this review

Hi David M Thanks for taking the time to give us your feedback, we are so sad to hear that your experience at The Summerhouse was not a great one. We are so used to hearing compliments about the quality of our fresh food, especially our juicy sausages, that when our offering falls short - we really do take it... More 

penarth
Level Contributor
440 reviews
260 restaurant reviews
common_n_restaurant_reviews_1bd8 193 helpful votes
2 of 5 bubbles Reviewed July 15, 2016 via mobile

Lukewarm cappuccino and a burnt toasted tea cake. Won't be going here again. It could be so much better and is in a great location in Bute Park.

Helpful?
2 Thank louiseholistic
Nicola D, Owner at The Summerhouse, responded to this review

Hi louiseholistic Thanks for taking the time to give us feedback about your experience at The Summerhouse and we are so sorry you were less than overjoyed. We have heard our guests loud and clear when it comes to the coffee. The machine that we initially had installed was less than perfect and we're pleased to inform everyone that we... More 

Cardiff
Level Contributor
28 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
1 of 5 bubbles Reviewed July 12, 2016

We were interested to see what this cafe was like under new ownership. It turned out to be a change for the worse. We had two rolls - each of cheap shop bought white bread, with no salad provided. The menu is extremely ordinary. I was given instant coffee from a tin! The girl serving seemed to have no idea... More 

Helpful?
3 Thank Rodgent
Nicola D, Owner at The Summerhouse, responded to this review

Hi Rodgent Thanks for taking the time to share your thoughts on your experience at The Summerhouse. We strive to match the idyllic park setting by offering quality food and drinks and affordable prices, when we miss the mark it is good for us to know so we can improve. Being completely honest,in hindsight we didn't have the right coffee... More 

Travelers who viewed The Summerhouse also viewed

 
Cardiff, South Wales
 

Been to The Summerhouse? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Cafe, British
Meals
Breakfast, Brunch, Lunch, Drinks
Restaurant features
Takeout, Outdoor Seating, Seating, Wheelchair Accessible
Good for
Families with children
Location and Contact Information
  • Address: Bute Park North Road, Cardiff CF10 3DX, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  South Wales  >  Cardiff
Description
This is a fab cafe in Bute Park in Cardiff. It opens at 8.00am and does wonderful cooked breakfasts, even on Sundays. Lunches,snacks etc.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Summerhouse and other visitors
1 question
Ask a question
Questions? Get answers from The Summerhouse staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?