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Food Court Designer Outlet Village | The Derwen, Bridgend CF32 9SU, Wales
+44 1656 645737
Website
Today
9:00 am - 11:00 pm
Open now
All hours
Hours:
Sun 9:00 am - 10:30 pm
Mon - Sat 9:00 am - 11:00 pm
More Info
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304 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
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Showing 304: English reviews
Bridgend, United Kingdom
Level Contributor
10 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

Been dining here for the last five years or so and never had anything but a warm welcome, great food and attentive staff. Sarah-Jayne, Annie and Katie go out of their way to ensure we have a pleasurable experience. Nothing is too much trouble. Well managed by Adam.

Helpful?
Thank Robin J
Bridgend, United Kingdom
Level Contributor
10 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 3 days ago NEW

We visited this 3 time in total - Breakfast ,Lunch and Dinner and to be truthful not the Best . its tasteless to expensive for the quality of food and the service is not the best either . American Diner not like any themed restaurant that I have visited in the states .

Helpful?
Thank GillyT14
London, United Kingdom
Level Contributor
89 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW

We decided to call for lunch before we embarked on our Christmas shopping at the outlet. As a family we do like and enjoy Frankie and Benny's but have never eaten at this branch before. It was very busy when entering but the atmosphere and the Christmas music and decorations made it so lovely and welcoming. We were seated by... More 

Helpful?
Thank natalie j
East Midlands, United Kingdom
Level Contributor
296 reviews
170 restaurant reviews
common_n_restaurant_reviews_1bd8 134 helpful votes
2 of 5 bubbles Reviewed 5 days ago NEW

Staying in a local hotel and fancied a change. Dimly lit, noisy. Staff were OK but menu had no real choice that I would call Italian - seemed to be catering to all tastes and not cheaply. Had pasta - or should I say a bowl of tasteless stodge that even salt and pepper could improve! Had to ask for... More 

Helpful?
Thank DerbyMum
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 1 week ago via mobile

Possibly the worst food I've ever had,I wouldn't feed the food they gave to me and my wife to a dog!! Shocking

Helpful?
Thank Jack K
Milford Haven, United Kingdom
Level Contributor
30 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 1 week ago

The shopping village was busy on Sunday morning when we visited but there were only a few people in Frankie & Bennys when we arrived for a breakfast. We were seated at a table and requested a breakfast menu. We never saw that person who was meant to give us a menu again, he was in the restaurant but never... More 

Helpful?
Thank chrissieskin
Swansea, United Kingdom
Level Contributor
16 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 1 week ago via mobile

The worst dining experience of my life and I advise you all to avoid this place!! I'm absolutely annoyed with Trip Advisor that I have to give this place a rating. It was worse than 1/5, it was abysmal NOT terrible. On arrival we were told there'd be a 10-15 minute wait for a table. We waited 45! And, from... More 

Helpful?
Thank Rhiannon_How
Level Contributor
16 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

A lovely atmosphere great service and supports our British troops with a military discount well done. Will definitely visit again.

Helpful?
Thank jon s
Bodmin, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago

My wife and I where on a visit to Cardiff, visiting my daughter, for my wife’s birthday. I took the opportunity to take my wife out for the day and paid a visit the Bridgend shopping outlet. We decided to pop in for some lunch at 14:10 to Frankie & Bennys in the outlet. Little did we realise what a... More 

Helpful?
2 Thank Coops-Kernow
Level Contributor
78 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago via mobile

Service was prompt and the waiter very attentive. Quite busy but didn't have to wait too long for the order to be taken, likewise for the first course to arrive, which was quite tasty, main was equally as good. Didn't bother with desert and the bill was quite reasonable. Pity the menu couldn't have been a bit more authentic Italian/American... More 

Helpful?
Thank kpe554

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Italian, American, Pizza, Vegetarian Friendly, Gluten Free Options
Meals
Brunch, Breakfast, Lunch, Dinner, Late Night
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Large groups, Kids, Families with children, Special occasions
Open Hours
Sunday
9:00 am - 10:30 pm
Monday
9:00 am - 11:00 pm
Tuesday
9:00 am - 11:00 pm
Wednesday
9:00 am - 11:00 pm
Thursday
9:00 am - 11:00 pm
Friday
9:00 am - 11:00 pm
Saturday
9:00 am - 11:00 pm
Location and Contact Information
  • Address: Food Court Designer Outlet Village | The Derwen, Bridgend CF32 9SU, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  South Wales  >  Vale of Glamorgan  >  Bridgend
  • Phone Number: +44 1656 645737

Questions & Answers

Questions? Get answers from Frankie and Bennys staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?