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Food Court Designer Outlet Village | The Derwen, Bridgend CF32 9SU, Wales
1656645737
Website
Today
9:00 am - 11:00 pm
Closed now
All hours
Hours:
Sun 9:00 am - 10:30 pm
Mon - Sat 9:00 am - 11:00 pm
More Info
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272 Reviews from our TripAdvisor Community

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Showing 272: English reviews
Swansea, United Kingdom
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW via mobile

Worst food we have ever had!! I ordered the Philly Steak Wrap, I wasn't asked how I wanted my steak done...it came out cold and very rare! It actually made me feel sick!!! The waiter could see I hadn't touched my food but didn't ask if everything was OK, he just looked at it and looked at me. My partner... More 

Helpful?
Thank emmalouisethomas84
Birmingham, United Kingdom
Level Contributor
12 reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

It's 9:14pm on a Saturday evening , bank holiday weekend and the I have just been told that all they have is pizza and pasta because they don't have a steak chief. Don't waste your time here, this is a great let down . Manager said we should go to harvesters , lol!!!!i take it you have made enough money... More 

Helpful?
Thank shorayi
Blackpool, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

My wife, 11 month old daughter and myself visited this restaurant after meeting a friend. I've heard a few bad things about this place from family and friends (I come to Bridgend to visit I family and friends as I now live away). The place was spotless (from what I could see) and the staff were amazing. We went for... More 

Helpful?
Thank robbiederbs87
Caerphilly, United Kingdom
Level Contributor
32 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Showed to table straight away. Ordered drinks. Looked at menu plenty to choose from. Good deal something to please us all. Staff friendly. Easy quick lunch when out shopping

Helpful?
Thank ellieharris123
Great Yarmouth, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Lovely meal after a quick tour of the area, friendly staff and good food, not too pricey either! definitely would come back.

Helpful?
Thank SandersonAmanda
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I work in frankie and bennies myself, so I know what the food is like. The food was good and the service was good until I was paying my bill. If you are a TRG worker you have a TRG card which has your name written on the back. When I showed this to a staff member called "Damien or... More 

Helpful?
Thank Gareth P
Level Contributor
24 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My son lost a very wobbly tooth during a visit last week. He was in some pain and our waitress not only swapped his pizza for a pasta dish free of charge...and then gave him the pizza to take home. Great experience. Above and beyond my expectations

Helpful?
Thank Emma P
Level Contributor
31 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

What a great way to start your hols, breakfast at frankie and bennys. You don't want to be cooking and washing dishes the morning before you jet off abroad so we booked ourselves in for breakfast and it was great, pancakes, waffles, bacon and eggs and lovely service, can't fault it

Helpful?
Thank Jujujo177
Cardiff, United Kingdom
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

We visited on a Tuesday night, we sat at a table and were moved again due to a party which wasn't an issue as the manager (rachael) who asked was lovely and polite. However we were moved next to two women who were "flying their babies across the table at each other so they were screaming non stop. Our waitress... More 

Helpful?
Thank Victoria J
Barry, United Kingdom
Level Contributor
16 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After exhausting shopping at McArthur Glen, a last-minute decision to eat at Frankie and Benny's, meant that my immediate family and I decided to eat at F&B's after studying the menu outside the establishment. We entered the restaurant and were greeted by friendly staff and escorted to a table. We were attended to quickly and ordered drinks and after a... More 

Helpful?
Thank Brian M

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Restaurant Details

Rating summary
  • Food
    3 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Cuisine
Italian, American, Pizza, Vegetarian Friendly, Gluten Free Options
Meals
Brunch, Breakfast, Lunch, Dinner, Late Night
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Special occasions, Large groups, Families with children
Open Hours
Sunday
9:00 am - 10:30 pm
Monday
9:00 am - 11:00 pm
Tuesday
9:00 am - 11:00 pm
Wednesday
9:00 am - 11:00 pm
Thursday
9:00 am - 11:00 pm
Friday
9:00 am - 11:00 pm
Saturday
9:00 am - 11:00 pm
Location and Contact Information
  • Address: Food Court Designer Outlet Village | The Derwen, Bridgend CF32 9SU, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  South Wales  >  Vale of Glamorgan  >  Bridgend
  • Phone Number: 1656645737

Questions & Answers

Questions? Get answers from Frankie and Bennys staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?