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Crown Gate | CrownGate Shopping Centre, Worcester WR1 3LD, England
01206562746
Website
Today
8:00 am - 10:00 pm
Closed now
See all hours
Hours:
Sun 9:00 am - 9:30 pm
Mon - Fri 8:00 am - 10:00 pm
Sat 8:00 am - 10:30 pm
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393 Reviews from our TripAdvisor Community

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Showing 391: English reviews
Worcester, United Kingdom
Level Contributor
18 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

went here for a birthday meal, 8 of us and had a great time. the food was superb the wine also and i could not fault the service everyone said how good there starters and main meals were and also the deserts i would defiantly recommend it for a night out

Helpful?
Thank MikeMcGf40
Management response:

Ciao Mike! Thank you for taking the time to leave us this review, I'll be sure to pass your lovely comments on to our team! We're so pleased you and your party had such a good time and enjoyed the food. Hopefully we'll see you again soon for some more good times! Kind regards, Katie Phillips Assistant Manager More 

1 review
5 of 5 bubbles Reviewed 5 days ago NEW via mobile

Excellent meal and service today at Carluccio's. Fantastic personal service from Serafino who chose a lovely wine for us and personalised my Chicken Milanese with additional ingredients which were perfect. Highly recommend it for the personal and friendly service and very nice food.

Helpful?
Thank Lynda G
Management response:

Ciao Lynda! We're so pleased to see that Serafino made your day extra special, he is one of our best waiters and I'll be sure to pass your lovely comments on to him! Looking forward to seeing you again soon for some more delicious food and wine! Kind regards, Katie Phillips Assistant Manger More 

hereford
Level Contributor
308 reviews
199 restaurant reviews
common_n_restaurant_reviews_1bd8 214 helpful votes
4 of 5 bubbles Reviewed 5 days ago NEW

My friend and I were in Worcester shopping recently and were looking for a restaurant for lunch that offered a good value deal. We saw on the menu's that there were 2 courses offered for £10.99 so decided on Carluccio's. The staff were friendly, the food delicious and service excellent. The restaurant was filling up rapidly after we had been... More 

Helpful?
Thank paradisas_lady
Management response:

Ciao! Thank you for this lovely feedback! It's great to hear that enjoyed your time with us, you're right our set menu is excellent value! I'll be sure to pass your comments on to our team, who love hearing feedback like this. Be sure to come and give our evening set menu a try as well, just £13.99 for two... More 

Worcester
Level Contributor
26 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 1 week ago

We booked for a party of four to eat either side of a theatre visit. Staff were extremely accommodating and we had our starters and main course before the performance then went back for sweet and coffee at the end of the evening. Food was up to the usual high standard with an enjoyable selection of wines and beers. The... More 

Helpful?
1 Thank SprightlyC
Management response:

Ciao! Thank you so much for your kind words about your experience in our restaurant. Its great for the staff to hear that customers are having a great time as well as themselves! We pride ourself in our knowledge of our food and the experiences we give. Hope to see you again soon! Kind Regards, Dan Tanser General Manager More 

Hong Kong, China
Level Contributor
167 reviews
102 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

Located at Chapel Walk. The cafe is clean and spacious with lovely outdoor area as well as gourmet corner. There are plenty of sweets selections with bit expensive, but could try as it worths enjoying the cozy atmosphere.

Helpful?
Thank cancer1998
Management response:

Ciao! Thank you for your kind feedback. I'm glad you enjoyed our cosy atmosphere and we certainly have got lots of lovely cakes and sweets here at Carluccio's! Hopefully we will be seeing you again soon! Kind regards, Katie Phillips Assistant Manager More 

Worcestershire, United Kingdom
Level Contributor
73 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

We called in here to stop for coffee and toast in between shopping , now carluccios can be a bit hit and miss, but on this occasion it was very good . We sat outside as it was a very pleasant day . Our orders were taken very quickly , ( usually we have to get someone's attention) Coffees when... More 

Helpful?
Thank debs m
Management response:

Ciao Deb! Thank you again for taking the time to give us this feedback, the team will be very happy to hear you enjoyed your visit with us! With summer on the way we really are upping our game, especially in areas such as our lovely patio. Be sure to visit again soon, perhaps for a nice glass of wine!... More 

Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago

On odd place, a bit prententois for no reason. We had a quite an order between us and the waiter explained to me that he could remember it all despite having a brain full of wisdom having been to University. He mentioned it twice. I think he was just trying to let me know "yes, I work here, but I... More 

Helpful?
Thank David J
Management response:

Thank you very much for your feedback regarding your visit to our resturarant. All feedback is taken very seriously and helps us improve ourselves and our menu. Regards, Dan Tanser General Manager More 

Worcester, United Kingdom
Level Contributor
36 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

This restaurant is on my doorstep and have only visited handful of times. So many restaurants in Worcester to work our way through. Carluccios have done extremely well in Worcester. I have never heard a bad word about them. Visited here with friends, couples and family. Service and food quality very good. Only eaten in the Evening times but when... More 

Helpful?
Thank SarahSandersR1
Management response:

Thank you so much for your kind words about your experiences with us here at Carluccio's Worcester! It's great for myself and the team to hear that customers are enjoying all the hard work we put in. With summer just around the corner we hope to see you again soon for sunshine, antipasti and cocktails! Kindest Regards, Dan Tanser General... More 

2 reviews
5 of 5 bubbles Reviewed February 18, 2017 via mobile

Had an amazing meal here last night. Staff are always very friendly . Huge thanks to Katie for making our night extra special. Would recommend to anyone

Helpful?
Thank Tracy M
Management response:

Ciao Tracy! Thank you so much for your kind words about the restaurant and the team here at Worcester. They love to hear the feedback and it gives them great pride in their work. Its great to hear that with fantastic managers like Katie leading the team we provide customers like yourself with Epic Experiences! Hope to see you again... More 

Worcester, United Kingdom
Level Contributor
27 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed February 15, 2017

A lovely meal and heavenly dessert enjoyed in very pleasant surroundings. All staff were friendly and polite. We have eaten here before and this time was just as good an experience as before. Would certainly eat here again and again. Perfectly cooked food at very reasonable prices.

Helpful?
Thank Sue F
Management response:

Hi Sue, Its great to hear that you enjoyed you experience with us at worcester. The staff love to hear the feedback and it gives them great pride in their work. We all look forward to seeing you again soon! Ciao for now! Regards, Dan Tanser General Manager. More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
Italian, Vegetarian Friendly, Gluten Free Options
Meals
Brunch, Breakfast, Lunch, Dinner, Late Night
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Families with children, Business meetings, Special occasions, Large groups, Kids
Open Hours
Sunday
9:00 am - 9:30 pm
Monday
8:00 am - 10:00 pm
Tuesday
8:00 am - 10:00 pm
Wednesday
8:00 am - 10:00 pm
Thursday
8:00 am - 10:00 pm
Friday
8:00 am - 10:00 pm
Saturday
8:00 am - 10:30 pm
Location and Contact Information
  • Address: Crown Gate | CrownGate Shopping Centre, Worcester WR1 3LD, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Worcestershire  >  Worcester
  • Phone Number: 01206562746

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Carluccio's - Worcester and other visitors
1 question
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Cannock, United Kingdom
5 months ago

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Questions? Get answers from Carluccio's - Worcester staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?