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The Tea Terrace

105-111 High Street | 5th floor, House of Fraser, Guildford GU1 3DP, England
+44 1483 307400
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  • Excellent31%
  • Very good24%
  • Average16%
  • Poor15%
  • Terrible14%
Travelers talk about
“scones” (79 reviews)
Closed Now
Cafe, British, Vegetarian Friendly, Gluten Free Options
$$ - $$$
105-111 High Street | 5th floor, House of Fraser, Guildford GU1 3DP, England
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1 - 10 of 420 reviews

Reviewed 4 days ago via mobile

We got a table for lunch in the corner beside the down escalator and were simply forgotten about: we had to get up to ask waitresses to come to our table. Aside from that, the food is alright but nothing special. However the pretty/glam venue...More

Thank Matthew S
Reviewed 1 week ago

Dirty floors, trays, tables, cupboard fascias, glass partition - the list goes on. Unpleasant waiting staff. White 'plastic' bread used for the sandwiches. Sub standard cake Poor presentation Not enough milk given, even for one cup of tea. Scones were good!

Thank Jackie C
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Reviewed 1 week ago via mobile

Wow! Shopping today in House of Fraser and decided to have a cuppa, have never been to the Tea Terrace before so didn’t know what it was about! Absolutely so surprised! It’s such a hidden gem.. a traditional English tea room.. complete with all Royal...More

Thank Louise E
Reviewed 1 week ago

Not sure where to start, perhaps saying that the place has a very good view and plenty of light, nothing else as a good point. Furniture was very tatty, floor and menus were very dirty, waiters very inefficient even thought you see them running around...More

Thank KVLewis
Reviewed 1 week ago

I decided to take my mum here for a pre Mothers Day treat and was sadly disappointed. After being seated and given menus we waited quite a while for someone to take our order - after us (and the people at the next table) having...More

Thank Robbie66
Reviewed 3 weeks ago

Visited on a Sunday for coffee and scones. Incorrect order arrived after significant wait then another wait for the correct order. When we asked for a second cup of coffee we waited 20 minutes then cancelled the order. Manager was introducing new staff in a...More

Thank Joan And Mike S
Reviewed 3 weeks ago

Firstly we went on a Saturday so we expected it to be busy but i seemed like they had crammed everyone in. Very overcrowded and servers cpuld get around most of the tables. The decor was lovely but would benefit more space. The food options...More

Thank br0wnie90
Reviewed 4 weeks ago

Lovely location, comprehensive menu and lovely set tea menus. Great views at the top of the House of Fraser store.

Thank Jeremy H
Reviewed 4 weeks ago via mobile

We visited the tea terrace today and had booked the Cinderella carriage for mine and my best friends 30th birthday. We had a lovely time. The staff were friendly and helpful, the food was lovely and the whole experience was very pleasant. It is a...More

Thank Chrissy J
Reviewed 4 weeks ago

i was sorry to see the poor experiences of this place, I used to come her in the 60s with my mother when the shop was Harveys and there were goldfish swimming under the water on the roof. I have been back many times over...More

Thank Stephen C
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Questions & Answers
July 20, 2017|
AnswerShow all 3 answers
Response from Barbara F | Reviewed this property |
I think so, although we only drank tea which was delicious.
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
$4 - $17
Breakfast, Lunch, Brunch
Restaurant features
Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Free Wifi
Good for
Large groups, Kids, Families with children, Scenic view
Open Hours
10:30 AM - 5:00 PM
9:00 AM - 6:00 PM
9:00 AM - 6:00 PM
9:00 AM - 6:00 PM
9:00 AM - 6:00 PM
9:00 AM - 6:00 PM
9:00 AM - 6:00 PM
Location and Contact Information
  • Address: 105-111 High Street | 5th floor, House of Fraser, Guildford GU1 3DP, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Surrey  >  Guildford
  • Phone Number: +44 1483 307400
  • E-mail
The Tea Terrace is a charming restaurant and English tearoom. It's a modern interpretation of a traditional English tearoom, and serves breakfast, lunch and Afternoon Tea. Their scones are considered the best in London, and customers often say they are better than the scones at The Ritz and The Savoy. The Tea Terrace has an outdoor sitting terrace with amazing views over the whole of Guildford.
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