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Jamie's Italian

13 Friary Street, Guildford GU1 4EH, England
+44 1483 600920
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Overview
  • Excellent20%
  • Very good25%
  • Average23%
  • Poor19%
  • Terrible13%
2 weeks ago
“Still just 'ok'”
4 weeks ago
“Distinctly average food and experience”
Open Now
12:00 pm - 10:00 pmAll hours
CUISINES
Italian, European, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
13 Friary Street, Guildford GU1 4EH, England
All Details
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Reviews (1,125)
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11 - 20 of 1,101 reviews

A TripAdvisor Member
146
Reviewed 1 week ago via mobile

My girls and I had a fun lunch at Jamie's. Food was good. Quite fitting for the preteen palate. I had the roasted eggplant and it was delicious. The service can be slow, but the wait staff is super friendly. Tommy the host made friends...More

Thank A TripAdvisor Member
Jamie's Italian R, Manager at Jamie's Italian, responded to this reviewResponded 1 week ago

Hi there, Thank you for taking the time to leave us some feedback. I'm glad to hear that you enjoyed your lunch with us. I will pass on your kind words to the team, especially Tommy. I am sorry that on this occasion your service...More

Reviewed 2 weeks ago via mobile

We treat ourselves to a Jamie’s every so often and last night we dined as a celebration of securing our new flat. Great food as always and a comfy atmosphere. The food is worth the money and the specials are always appetising. Our servers have...More

2  Thank mosttalentedtom
Jamie's Italian R, Manager at Jamie's Italian, responded to this reviewResponded 1 week ago

Hi there, Thank you for taking the time to leave us some feedback. I'm glad to hear that you enjoyed your evening with us. I would like to pass on your kind words to the team. Did you by any chance manage to catch the...More

Reviewed 2 weeks ago

Excellent service with a smile. Food cooked to perfection and well presented. This is our third visit this year with the fourth visit imminent.

1  Thank Peter1234B
Reviewed 2 weeks ago via mobile

I was at Jamie's last Friday night with some friends, and enjoyed myself a great deal. We were served by a young waitress called Charlie, who was very helpful and friendly, making sure we were enjoying ourselves at all times. I had the Italian steak...More

1  Thank Theo R
Jamie's Italian R, Manager at Jamie's Italian, responded to this reviewResponded 1 week ago

Hi Theo, Thank you for review, I will certainly pass on your great feedback too Charlie - Thank you! If you are ever looking for something a little more affordable try and look out for our Lunch/Evening Menu's that we offer here. We also have...More

Reviewed 2 weeks ago via mobile

we have had such a great time, the food and the service standards have completly risen since our first visit a few years ago, this is now a restaurant I would recommend to my friends. our waitress Alex was so attentive and managed to serve...More

1  Thank Rap_God1234
Jamie's Italian R, Manager at Jamie's Italian, responded to this reviewResponded 1 week ago

Hi, Thank you very much for your kind review, we are glad you had such a great time with us here at Jamie's Italian. I will pass on your feedback to Alex for her hard work and say thank you. We hope you can visit...More

Reviewed 2 weeks ago via mobile

We visited here on a busy Saturday night for dinner. When we arrived the restaurant was packed out, which I was pleasantly surprised about considering people seem to writing such poor reviews for this restaurant. Ours was the only empty table, which we were quickly...More

Thank LJMJ2010
Jamie's Italian R, Manager at Jamie's Italian, responded to this reviewResponded 2 weeks ago

Hi, Thank you so much for taking the time to review our restaurant, I'm very happy you had a lovely experience with us on Saturday. Did you manage to catch the name of the waitress who was serving you so I can give my team...More

Reviewed 2 weeks ago

Came for lunch, 3 adults and 3 kids on a 'kids eat free' voucher .... after last times less than impressive visit, this was the only reason for the return..... unfortunately still the same! Had burger and spicy fries ... The pancetta was no bigger...More

Thank Mark R
Jamie's Italian R, Manager at Jamie's Italian, responded to this reviewResponded 2 weeks ago

Hi, Thank you very much for taking the time to review our restaurant. I apologise that this particular visit wasn't up to our usual standards. I can see that you have been before so you know how brilliant it can be here. I'll make sure...More

Reviewed 3 weeks ago via mobile

We chose this restaurant because my partner won a £25 voucher at work and this was the closest option available to us after a day out in Guildford. We shared pizza and fries and had a soft drink each. It was just as well the...More

Thank Julie T
Jamie's Italian R, General Manager at Jamie's Italian, responded to this reviewResponded 3 weeks ago

Hi thanks for your feedback. I am sorry to hear you felt you were let down on this occasion. Our thin crust baked pizza's should be crispy on the base but of course as they are hand stretched in house we can cater this to...More

Reviewed 3 weeks ago

we ate here 'en famile'. we tried to use a discount card - clearly the people who answer the phone on the booking don't communicate with the restaurant. i lost my cool a little, which was a bit childish. the young woman manager and her...More

Thank filsfieryfurnace
Jamie's Italian R, General Manager at Jamie's Italian, responded to this reviewResponded 3 weeks ago

Hi thanks so much for your feedback. I'm glad to hear the manager on the day could be of help and ensure that the confusion via the booking office was dealt with properly. So lovely to hear you found the staff charming and we hope...More

Reviewed 4 weeks ago

Went here for dinner last Friday night with my partner. The service was okay, but for mains we both had the carbonara and I have to say it was very poor with little taste and not worth going back for. We've made carbonara from a...More

Thank melanieclyde
Jamie's Italian R, Manager at Jamie's Italian, responded to this reviewResponded 3 weeks ago

Hi there. Thank you for taking the time to leave some feedback. All reviews are very important to us to help us progress. I am very sorry that the carbonara's were not to your taste. Had you mentioned this to one of our management team...More

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Questions & Answers
Gerry Y
July 1, 2017|
Answer
Response from | Reviewed this property |
Sorry I don't know if they do
-1
Votes
037801
October 27, 2016|
AnswerShow all 6 answers
Response from Gary C | Reviewed this property |
Best place is friary centre.
2
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$12 - $26
Meals
Brunch, Drinks, Lunch, Dinner, Late Night
Restaurant features
Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations, Seating, Waitstaff, Highchairs Available, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi
Good for
Large groups, Families with children, Kids
Open Hours
Sunday
12:00 pm - 9:00 pm
Monday
12:00 pm - 10:00 pm
Tuesday
12:00 pm - 10:00 pm
Wednesday
12:00 pm - 10:00 pm
Thursday
12:00 pm - 10:00 pm
Friday
12:00 pm - 11:00 pm
Saturday
12:00 pm - 11:00 pm
Location and Contact Information
  • Address: 13 Friary Street, Guildford GU1 4EH, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Surrey  >  Guildford
  • Phone Number: +44 1483 600920
Description
JAMIE’S ITALIAN Jamie’s Italian is a contemporary and informal restaurant with a menu that reflects Jamie Oliver’s passion for authentic Italian cooking, delivered with his own unique twist on classic recipes. Beautiful rustic dishes are created using carefully sourced, higher-welfare ingredients for the best flavour, but still at great value. This is a relaxed, affordable and accessible environment where the style, atmosphere and menu can be easily adapted to suit any occasion. KNOWN FOR Child friendly; great value, quick lunch; special occasions; group bookings, party planning.
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