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Frankie & Benny's

Unit 5c, Festival Way | Festival Park, Stoke-on-Trent ST1 5SF, England
+44 1782 406910
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Overview
  • Excellent20%
  • Very good26%
  • Average20%
  • Poor16%
  • Terrible18%
Travelers talk about
Closed Now
All hours
CUISINES
Italian, American, Pizza, Diner, Gluten Free Options, Vegetarian Friendly
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Unit 5c, Festival Way | Festival Park, Stoke-on-Trent ST1 5SF, England
All Details
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Reviews (281)
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1 - 10 of 278 reviews

Reviewed 4 weeks ago

The food is as good as any other F&B, the prices are good too and overall the atmosphere can be really great. However, this particular F&Bs is always freezing cold! I don't know if the manager is suffering from menopausal hot sweats or waht, but...More

Thank 246Miss_M
Reviewed 4 weeks ago via mobile

We ended up here by chance on a Wednesday night. The waitress we had was excellent and was very helpful and attentive. We all had a meal from the £9:95 specials and most were good although the Philly Steak Wrap - thingy - was to...More

Thank Rodders27
Reviewed July 9, 2017 via mobile

Just had dinner here tonight with my wife and 2 year old daughter. Was very impressed with the way we were treated and great service from the young male waiter. The food and drinks were great to. My daughter kindly got given a red ballon...More

Thank MrSafety1
Reviewed July 7, 2017

After a shopping trip to Hanley we decided on a quick meal before returning home , nice weather so we sat outside in a sectioned off area area , the food was not of a high standard and was presented badly I know it's a...More

Thank LordLouie64
Reviewed June 21, 2017

Why can a restaurant get everything right one week and then everything wrong the next? Either the service is brilliant and the hot food arrives luke warm or burnt; or the service is poor and the food is lovely? Tables are not revisited enough to...More

1  Thank martinhH5865RD
Reviewed June 10, 2017 via mobile

I visited on Monday evening with a friend. Neither of us have ever been made to feel more welcome or met a more friendly person than the manager. He was fantastic. Not a negative thing to say. Definitely deserves an award for customer service.

Thank leoni12345
Reviewed June 9, 2017

The food was good and the staff were friendly, although the portions of meat were small.Overall good experience.

Thank Dayne S
Reviewed May 28, 2017

Frankie & Benny's has always been OK. That's about it - OK. The service is always good but the food doesn't excite in any way and it is not cheap. The ambience is better than most grill restaurants/cafes.

Thank Martyn H
Reviewed May 14, 2017 via mobile

We opted for the three courses for £13. The food was delicious. The staff were friendly and efficient. The place was packed but we didn't wait for service and the food came out quickly.

Thank viablered
Reviewed May 5, 2017 via mobile

Exceeded all expectations! Would recommend booking as it is usually very busy so anyone who doesn't prebook could be waiting a while for a table. This restaurant is very clean and we have visited on more than one occasion and the food has never disappointed!...More

Thank Chantelle F
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Brunch, Breakfast, Late Night
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Families with children, Large groups, Kids
Open Hours
Sunday
9:00 am - 10:30 pm
Monday
9:00 am - 11:00 pm
Tuesday
9:00 am - 11:00 pm
Wednesday
9:00 am - 11:00 pm
Thursday
9:00 am - 11:00 pm
Friday
9:00 am - 11:00 pm
Saturday
9:00 am - 11:00 pm
Location and Contact Information
  • Address: Unit 5c, Festival Way | Festival Park, Stoke-on-Trent ST1 5SF, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Staffordshire  >  Stoke-on-Trent
  • Phone Number: +44 1782 406910
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