We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
136 - 142 High Street, Burford OX18 4QU, England
+44 1993 823457
Website
Today
8:30 am - 5:00 pm
Closed now
All hours
Hours:
Mon - Fri 8:30 am - 5:00 pm
Sat - Sun 8:30 am - 5:30 pm
More Info
Add Photo Write a Review

196 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 194: English reviews
Kilkeel, United Kingdom
Level Contributor
133 reviews
68 restaurant reviews
common_n_restaurant_reviews_1bd8 78 helpful votes
2 of 5 stars Reviewed 1 week ago

This place used to be good but sadly it has gone downhill dramatically. When we visited at lunchtime a few days ago there was only one member of staff on duty. I felt very much for the girl. She tried her best but it was more than one could cope with and it is a good job it was not... More 

Helpful?
Thank happytravellers01
Maison B, Guest Relations Manager at Maison Blanc, responded to this review

Please let me offer our sincere apologies that you found your experience unsatisfactory. Here at Maison Blanc we pride ourselves on great food and service and really regret this was not the case at the time of your visit. Your feedback has been extremely useful and we will be taking it up with our operations team to ensure high standards... More 

Woodbridge, United Kingdom
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

We visited Mason Blanc today whilst visiting Burford. We ordered a couple of baguettes and a crepe. The baguettes were very nice however the crepe was tough, not very hot and tasted stale. The staff were not very attentive and not particularly friendly. One of the staff who I assume was sorting out the washing up was doing so in... More 

Helpful?
Thank kittykatz86
Maison B, Guest Relations Manager at Maison Blanc, responded to this review

Firstly, let me thank you for taking the time to review your visit. We are really glad you enjoyed the baguettes, however, do let me apologise that you were disappointed with the service standards. Please be assured, our operations team have been made aware of your comments and will be visiting Burford to investigate all the issues raised with the... More 

London, United Kingdom
Level Contributor
6 reviews
6 restaurant reviews
3 of 5 stars Reviewed 2 weeks ago

Came here whilst on holiday every day for a week as it was our local coffee shop. Strength of the coffee was hugely varied, some day's perfect (nice and strong) and other days it was so weak I felt I was drinking warm milk. Service was equally varied, occasionally the coffee arrived within minutes but at one point I waited... More 

Helpful?
Thank ElizabethAH1
Holmfirth, United Kingdom
Level Contributor
23 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

When visiting an area we normally check out Tripadvisor for suggestions. Glad we called here on spec while driving through Burford as we had an experience far removed from the existing reviews. 8.45 am greeted warmly by friendly staff great pastries and tarts on view, but chose creamed mushroom croissant served hot with very hot excellent cappuccino for our breakfast.... More 

Helpful?
1 Thank Dick H
Level Contributor
8 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Visited with a continental friend today at 2.50 for coffee and cake. Table was sticky and had the visible remains (lettuce) of previous occupants, the loo was grubby and untidy, and my friend's patisserie arrived with a small beetle crawling rounnd the rim of the plate. This establishment seems to have litle idea of food hygiene, customer awareness, or how... More 

Helpful?
2 Thank Nemo N
Maison B, Guest Relations Manager at Maison Blanc, responded to this review

Thank you for taking the time and trouble to review your visit. Here at Maison Blanc we pride ourselves on high standards and really regret falling short at the time of your visit, please let me offer our upmost apologies. We would really like to investigate the issues further and are keen to rectify this with you, please contact our... More 

Level Contributor
9 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Went there today and the waitress didn't ask what tea we would like, I had to ask if they did anything other than English Breakfast. Only a selection of 2 types of sandwich, salmon and egg. They were tasty. Scones were plain, we weren't asked if we wanted fruit and they were cold and a bit stale. The patisseries were... More 

Helpful?
1 Thank Blockstababe
Cheltenham, United Kingdom
Level Contributor
27 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed June 17, 2016 via mobile

We used to come to MB at least 3 times a week for lunch but stopped 4 years ago due to slow service (only had an hour for lunch) no complaints about the food. Now we have more time we decided to revive our love of MB so went for coffee and cakes. As scrummy as ever but served in... More 

Helpful?
1 Thank geocollies
Maison B, Guest Relations Manager at Maison Blanc, responded to this review

Thank you for taking the time to review your visit. We are pleased you enjoy our coffee and cakes, however, please do let us apologise that you found the level of cleanliness below standard. Across all our stores we enforce strict cleaning ROTA’s that enable our team to complete any outstanding tasks at regular opportunities. The store manager will be... More 

Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 16, 2016

A very nice experience eating here. Coffee was excellent, and the food is presented wonderfully, with great service to boot. Very good, would visit again. Highly recommend.

Helpful?
Thank Jay L
Level Contributor
12 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 15, 2016 via mobile

Popped in to pick up a couple of cakes and a coffee to take away, the door was open and there were two members of staff filling up the shelves. I was immediately told that I would have to wait for specifically six minutes as they don't open until 8:30 PM. The manager ( I assume) who was wearing a... More 

Helpful?
1 Thank Christopher H
Swindon, United Kingdom
Level Contributor
18 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 5, 2016

Wasn't impressed with the choice of cakes on offer. Had to settle for a Danish, which I could have got from almost any other cafe. Table that we sat on (raised area up steps) was sticky and had obviously not been wiped down properly. There was also an unpleasant smell in that area as well.

Helpful?
1 Thank CropDust

Travelers who viewed Maison Blanc also viewed

 
Burford, Cotswolds
 

Been to Maison Blanc? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    3.5 of 5 stars
    Service
    3 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3.5 of 5 stars
Average prices
$7 - $20
Cuisine
Cafe, French, European, British
Meals
Breakfast, Lunch, Brunch
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Free Wifi
Good for
Families with children
Open Hours
Sunday
8:30 am - 5:30 pm
Monday
8:30 am - 5:00 pm
Tuesday
8:30 am - 5:00 pm
Wednesday
8:30 am - 5:00 pm
Thursday
8:30 am - 5:00 pm
Friday
8:30 am - 5:00 pm
Saturday
8:30 am - 5:30 pm
Location and Contact Information
  • Address: 136 - 142 High Street, Burford OX18 4QU, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cotswolds  >  Burford
  • Phone Number: +44 1993 823457
Description
Opened in 2009, we are located half way down Burford High Street. We have plenty of indoor and outdoor seating and a wonderfully cheerful team who look forward to serving you with a seasonal menu, handmade patisserie and freshly baked pastries in store each day. Baby change facility available. Licensed.

Questions & Answers

Questions? Get answers from Maison Blanc staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?