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Earl Grey Tea Rooms

13, The Shambles, York, England
+44 1904 654353
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  • Excellent39%
  • Very good34%
  • Average12%
  • Poor8%
  • Terrible7%
Travelers talk about
“scones” (79 reviews)
“cake” (44 reviews)
“rarebit” (9 reviews)
Closed Now
All hours
Cafe, British, Vegetarian Friendly, Gluten Free Options
$$ - $$$
13, The Shambles, York, England
All Details
Write a ReviewReviews (398)
Traveler rating
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1 - 10 of 392 reviews

Reviewed 1 week ago

We called again for coffee and a toasted tea cake, great service so friendly and polite a relaxing start to out day again

Thank bingoCumbria
Reviewed 2 weeks ago

Had a beautiful afternoon tea here. Scones with jam & clotted cream --- in the heart of the shambles --- such an extensive list of food, snacks and teas available. Rude not to do what the tourists do. Well worth the money.

Thank SarahandMichael1993
Reviewed 2 weeks ago

Disappointing, lack lustre service with no real attempt to engage with us despite not being busy. Tea cups and food pretty much dumped on the table and a cheese on toast that had so many hairs in it that it became inedible. Unremarkable, and pricey...More

1  Thank g12doc
Reviewed 2 weeks ago

I visited here with a friend for lunch, who had English Breakfast tea and the sausages and mash, while I had the soup of the day (mushroom, white wine and tarragon) and Earl Grey tea. The staff were very polite and friendly and the interior...More

Thank chairforts
Reviewed 4 weeks ago

Probably the best scones I have ever had. Good clotted cream. Decent tea and a good quantity of it. :-) Sadly the jam was acidic and not very sweet or flavoursome. Bring your own jam and then enjoy an excellent cream tea. (Serious point to...More

2  Thank ArchieTea
Reviewed 5 weeks ago

It's clear when you visit that this tea room that they rely heavily on one-time visits and not repeat custom. From the moment we walked in the door, the service was horrendous - on entering, we dismissed the rather curt and unwelcome hosting as perhaps...More

Thank LunaRoo16
Reviewed January 12, 2018 via mobile

As we strolled across The Shambles, we came across this little coffee shop. Just for a drink, no food. The staff were very welcoming and the drinks were nice. It was very busy despite being January. There was also some food on the menu and...More

Thank Ge0rgia38
Reviewed January 4, 2018

I visited this tea room on the last day of 2017. Been here 2-3 times before, so I know how its atmosphere and cream tea menu are like. As before, cream tea was good - huge two scones with clotted cream and jam. This time...More

1  Thank Eunjae P
Reviewed December 30, 2017 via mobile

A very beautiful setting but lacked the friendliness of York. Food was fine a bit on the expensive side but it was tasty . The grumpy older male staff member let the place down. Felt like we where in his way . A smile would...More

Thank barneygumble06
Reviewed December 20, 2017 via mobile

A weird weird place, definitely aimed towards the older generations. Coffee was as disappointing as the service.

Thank James B
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Ask a question
Questions & Answers
April 17, 2017|
AnswerShow all 3 answers
Response from Bruciesmate | Reviewed this property |
I did ask them and they said they were purchased from the bakers across the road. However I must say they were very nice.
Sara B
September 9, 2016|
Response from Jimmuswell | Reviewed this property |
There is an Earl Grey Tea Rooms Facebook page so you can send them a message via Facebook messenger.
Sara B
September 9, 2016|
AnswerShow all 6 answers
Response from Jimmuswell | Reviewed this property |
I would suggest you contact the tea room directly. Contact details will be on TripAdvisor, or drachmas for Earl Grey Tea Rooms.
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Breakfast, Brunch
Restaurant features
Outdoor Seating, Seating, Waitstaff, Highchairs Available
Good for
Kids, Families with children, Local cuisine
Open Hours
11:00 AM - 4:30 PM
10:00 AM - 5:00 PM
10:00 AM - 5:00 PM
10:00 AM - 5:00 PM
10:00 AM - 5:00 PM
10:00 AM - 5:00 PM
10:00 AM - 5:00 PM
Location and Contact Information
  • Address: 13, The Shambles, York, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Yorkshire  >  North Yorkshire  >  York
  • Phone Number: +44 1904 654353
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