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Luxury Ice Cream Co

20 Back Swinegate, York YO1 8AD, England
+44 1904 637373
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Overview
  • Excellent85%
  • Very good10%
  • Average3%
  • Poor1%
  • Terrible1%
Travelers talk about
“ice cream” (146 reviews)
“bakewell tart” (13 reviews)
“gelato” (6 reviews)
Open Now
10:00 AM - 6:00 PM Hours
CUISINES
Italian, British, Gluten Free Options
PRICE
$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
20 Back Swinegate, York YO1 8AD, England
All Details
Write a ReviewReviews (200)
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11 - 20 of 195 reviews

Reviewed October 22, 2017

This place serves brilliant Ice Cream, nothing less. If you are nearby and it's a hot day, it would be wrong not to get an ice cream from here.

Thank AdrianAbram
Reviewed October 16, 2017

Visited this nice little ice cream shop on our hols in York. Good range of flavours and helpful staff. Only let down if off putting smell of cleaning products and bleach. I work in a restaurant and we never use cleaning products near food products...More

2  Thank rhuntley83
Reviewed October 12, 2017

Regular visitors to LICC and have never been disappointed. Huge selection of flavours, hard to pick a favourite, so many to choose from. The waffles and coffee are also excellent, can highly recommend. Don't forget the loyalty card, you will definitely be back for more

Thank Jean M
Reviewed October 3, 2017

Delicious Ice Cream, Attentive staff, and we had a blast trying different flavours in a fresh fun environment.

Thank Strafin
Reviewed October 2, 2017 via mobile

Wow! This place is lush ours. Great atmosphere and a wonderful array of flavours! We were allowed to try as many flavours as we wanted before deciding on our baby cone! I opted for apple pie and it was so hard to decide. The salted...More

Thank Theresa J
Reviewed September 28, 2017

Tasted several of their homemade gelato - the dark chocolate and chilli ice was superb. The other flavours were good but this was outstanding. They vary the flavours and this is one especially for the festival and should become a regular.

Thank AllanH03
Reviewed September 27, 2017 via mobile

We stumbled upon this place today and decided to try some Ice cream. The nice girl serving offered us to sample any we were interested in. We both tried some (custard cream - yum!) Then sat down with tubs of mint aero. A small tub...More

Thank Abi S
Reviewed September 25, 2017

We were walking part this place and my husband is a great ice cream lover so of course we had to stop ! WoW what alot of choice, my husband was unsure what to go for so they offered him a taster, in the end...More

Thank Sam N
Reviewed September 15, 2017 via mobile

My friends recommended this place for our weekend away in york so we headed straight over the shop it's self is lovely filled with decorations sweets and some tables the ice cream flavours are vast and they look so tasty I had salted peanut and...More

Thank Spinkyminky
Reviewed September 6, 2017 via mobile

Words cannot describe this place. AMAZING! You cannot visit York without tasting their ice cream. Free tasters before you buy. Friendly staff. Don't want to leave!

Thank Rosie G
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Drinks
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Wheelchair Accessible, Accepts Mastercard, Accepts Visa, Accepts Credit Cards
Good for
Families with children, Kids
Open Hours
Sunday
10:00 AM - 6:00 PM
Monday
10:00 AM - 6:00 PM
Tuesday
10:00 AM - 6:00 PM
Wednesday
10:00 AM - 6:00 PM
Thursday
10:00 AM - 6:00 PM
Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 6:00 PM
Location and Contact Information
  • Address: 20 Back Swinegate, York YO1 8AD, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Yorkshire  >  North Yorkshire  >  York
  • Phone Number: +44 1904 637373
Description
Hi
My small independent business recently received a Certificate of Excellence of which I am very proud. I am however totally overwhelmed by the kind and positive comments made by reviewers it is always a good feeling when others notice the effort we all here make to please and perhaps bring a little pleasure.
For those of you who don’t know us well we started in 2010 with an idea based on a parlour we had seen in Barcelona. Our ice cream is made in Italian machines and based on Italian gelato recipes and ingredients and in the early days we had chefs come from Italy to give us training. Today we prefer to consider our product as Yorkshire Gelato as over 85% of it is made from the finest Yorkshire milk and cream. From the 30 or so basic recipes we started with we now produce around 230 different flavours with many being our own creation and unique to ourselves.
In view of all the above I was disappointed to read the one or two less favourable reviews and I can only reiterate that we do try our very best. If, has someone commented they came late one afternoon when we were closing and could not sit in please consider that as food producers we have extremely strict hygiene regulations to comply with and all our equipment requires regular dismantling for thorough cleaning. The ice cream we produce is as far as a handmade product can be, a constant, and it would seem that overwhelmingly people agree that it is good!
Once again thanks to everyone who takes time to review us we take all your comments seriously, this is not just my job it’s my life! I must at this point thank my wonderful staff and my loyal customers without which I simply wouldn’t be able to do it …… so one huge big THANK YOU!!
Regards Dawn x
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