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Frankie & Benny's New York Italian Restaurant & Bar - Norwich

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Unit 1C Wherry Road, Norwich NR1 1WZ, England
+44 (0)1603 617206
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327 Reviews from our TripAdvisor Community

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Showing 326: English reviews
Norwich, United Kingdom
Level Contributor
13 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed yesterday NEW

My friend and I went for an evening meal. It was very warm so we chose a table outside. After 10 mins of being ignored we learned that there is no table service for outside seating. It would have been helpful if there was a notice or something to indicate this. We went inside to order and pay - I... More 

Helpful?
Thank Coral G
Level Contributor
66 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

My boyfriend and I ordered some mocktails they sounded nice but when we had a sip we realised they were plain old orange juice and cranberry juice so straight away £4.20 each wasted. We had a garlic bread pizza as an appetiser (£4.95) and that was very nice. Our mains were very average almost cheap pub grub like. I won't... More 

Helpful?
Thank Laura K
Wymondham, United Kingdom
Level Contributor
18 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Lovely meal with friends and family. Our waitress delivered the wrong meal to one of our party but hugely apologised and replaced meal but let us keep the wrong meal free of charge! Great service by friendly staff.

Helpful?
Thank JillyB1010
Norwich, United Kingdom
Level Contributor
55 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Good reception, waitress and staff very pleasant. Gave is time to choose food and drinks. Meal served, not too fast, so cooked for us. Good choice of food and drinks. Food good all round and good portion's. Good choice of sweets and good portion's

Helpful?
Thank DaveBealing247
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

The food and atmosphere were OK, but this really didn't effect the experience at all, because our waiter, Ryan, made it a truly unforgettable experience. When we first walked in and got shown to our table we were told Ryan would be looking after us that evening and little did we know just how lucky that made us. Ryan came... More 

Helpful?
Thank Jake T
Norwich, United Kingdom
Level Contributor
26 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

I recently ate at this restaurant after watching a film and was really looking forward to their famous lasagne only to find out they had not ordered any in (this was also on a match day so it would get very busy after football had finished), i was very disappointed that they didn't have something as simple as lasange in... More 

Helpful?
Thank wright2hills
Southampton, United Kingdom
Level Contributor
18 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Two of us had the rump steak from the main menu. One medium/rare and one medium/well done both were cooked exactly as expected always a good sign and both were remarkably good.

Helpful?
Thank AJMB103
Norwich, United Kingdom
Level Contributor
25 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We visited here before going to the cinema for breakfast as we had previously visited Bella Italia on another occasion and been left disappointed. The breakfasts were very good value and despite being sceptical as I have had poor meals here before. I had the cooked breakfast and it was tasty and well cooked. It could have been a little... More 

Helpful?
Thank hotellover1970
United Kingdom
Level Contributor
62 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We like F&B's, and often eat here after football matches (it's close to Carrow Road), with the kids (our young boys like this style of food) or before the cinema. However, a recent visit left us feeling that they lacked some care. Firstly, the service was mostly excellent. The male member of staff who served us was diligent, polite and... More 

Helpful?
Thank Mr_EssUK
Glasgow, Scotland, United Kingdom
Level Contributor
59 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stopped by for breakfast. It was very tasty and excellent value. My waiter couldn't have been more helpful. Not bad for a chain restaurant.

Helpful?
Thank Sue B

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Restaurant Details

Rating summary
  • Food
    3 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3 of 5 stars
Average prices
$37 - $37
Cuisine
Italian, Gluten Free Options, American
Meals
Breakfast, Lunch, Dinner, Brunch, Late Night
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Families with children
Location and Contact Information
  • Address: Unit 1C Wherry Road, Norwich NR1 1WZ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Anglia  >  Norfolk  >  Norwich
  • Phone Number: +44 (0)1603 617206

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Frankie & Benny's New York Italian Restaurant & Bar - Norwich and other visitors
1 question
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Gorleston-on-Sea, null, United Kingdom
over a year ago

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Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar - Norwich staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?