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Frankie & Benny's New York Italian Restaurant & Bar - Norwich

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Wherry Street, Norwich NR1 1WZ, England
+44 (0)1603 617206
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Dining options: Dinner, Lunch, Breakfast, Late Night, Outdoor Seating, Reservations, Seating, Waitstaff

TripAdvisor Reviewer Highlights

Read all 268 reviews
Visitor rating
  • 53
    Excellent
  • 67
    Very good
  • 60
    Average
  • 41
    Poor
  • 47
    Terrible
Rating summary
  • Food
    3 of 5 stars
    Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
    Atmosphere
    3 of 5 stars
Not too bad.. Food was better than the service!

Visited here with a friend and we did have to wait a while to be seated and people arriving after us were seated first. It took a while for our order to be taken and for the food and drinks to arrive, especially considering the restaurant was fairly quiet. I had a bacon and cheese burger which came... read more

3 of 5 starsReviewed 4 days ago
Tiegan B
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268 Reviews from our TripAdvisor Community

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Norwich, United Kingdom
Level Contributor
9 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed yesterday NEW

Arranged ages in advance. On night no tables put together. No lights to read menu, I had to go with menu to the front door where there was light. I asked the manager why there were no lights for us but plenty for seat of two near the door with plenty of lighting. Thats the way it is was his... More 

Helpful?
Thank JandR9913
Level Contributor
5 reviews
5 restaurant reviews
3 of 5 stars Reviewed 4 days ago NEW

Visited here with a friend and we did have to wait a while to be seated and people arriving after us were seated first. It took a while for our order to be taken and for the food and drinks to arrive, especially considering the restaurant was fairly quiet. I had a bacon and cheese burger which came with chips... More 

Helpful?
Thank Tiegan B
Level Contributor
13 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Went with family for my 3 year olds birthday, the service was very good, the food delicious and prices reasonable. They had no problem with us taking in a birthday cake instead of ordering desert and even sang happy birthday to my daughter. Would definitely go back

Helpful?
Thank boogiebub
Doncaster
Level Contributor
34 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 1 week ago

Chicken strip starter: Dry. Meatballs & Spaghetti: Too much Spaghetti and not enough sauce. Caesar Salad Starter: Just Lettuce and a Caesar Dressing, No Croutons just a tiny portion of dough bread. Lamb Shanks Main: Very good. Tasty, enjoyed it. A bit too expensive for what you get in my opinion.

Helpful?
Thank Gloggs2013
Diss, United Kingdom
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I chose "The Works Scrambler". Mistake. Apart from the absence of any red peppers in it, it looked like a bowl of vomit. It was horrible.

Helpful?
Thank Brendan B
Thetford, United Kingdom
Level Contributor
158 reviews
120 restaurant reviews
common_n_restaurant_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Not been to a frankie & bennys before. Service good and helpfull . All food was good . Only fault can find only one sausage on large breakfast and bread and butter or toast extra . Cappuccino good . Will go again . Like seating bays and old music. Number 2 sons favourite place

Helpful?
Thank s g
Norwich, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

Waited over 50 minutes for our food, and DIRTY CUPS how are you supposed to enjoy food with bits floating around your drinks. If your looking for a meal with no hygiene what so ever this is the place to be.

Helpful?
1 Thank Jojojudge
Suffolk
Level Contributor
50 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed January 4, 2016

Hungry and thirsty after a cinema trip, F & B's is one of the first restaurants nearby so we went in. The waitress was helpful, the place wasn't busy and the food came fairly quickly but as a veggie I was disappointed with the choice; I opted for the four cheese pizza and asked for extra mushrooms but there was... More 

Helpful?
1 Thank satnavgirl
Newmarket, United Kingdom
Level Contributor
59 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed December 29, 2015 via mobile

Not booked in advance but seated straight away. Service was chirpy and accommodating. Starters arrived quickly, all good. Pizza main was a little limp but tasty, we couldn't eat all our meals. Been before, would still go again.

Helpful?
Thank Blayford
Level Contributor
11 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 29, 2015 via mobile

Me and a group on my friends always go out for a Christmas meal before the big day. Was a party of 7. Table 7:30. We arrived and waited for the rest to arrive. We were greeted by a lovely man.. Only way I can describe him is large! (Sorry!) he was very attentive and friendly! Was seated just after... More 

Helpful?
Thank wrightx

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Restaurant Details

Location and Contact Information

  • Address: Wherry Street, Norwich NR1 1WZ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Anglia  >  Norfolk  >  Norwich
  • Phone Number: +44 (0)1603 617206

Price and Cuisine

  • Average Prices: USD 37 - 37
  • Cuisine: Pizza, British, Italian, American

Restaurant Characteristics

  • Good for: Families with children

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Frankie & Benny's New York Italian Restaurant & Bar - Norwich and other visitors
1 question
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Gorleston-on-Sea, null, United Kingdom
over a year ago

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Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar - Norwich staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?