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Frankie & Benny's New York Italian Restaurant & Bar - Norwich

$$ - $$$
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Unit 1C Wherry Road, Norwich NR1 1WZ, England
+44 1603 617206
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346 Reviews from our TripAdvisor Community

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Showing 345: English reviews
Norwich, United Kingdom
Level Contributor
90 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
3 of 5 bubbles Reviewed 5 days ago NEW

It's a chain. And the service is variable - when its good, its very good. Reasonable food, reasonable quantity of it. Most of it is really rather tasty - the pasta dishes being quite good. Slightly expensive but probably to be expected. All in all, it's probably been overshadowed by other places in the area, but as a place to... More 

Helpful?
Thank James B
Nairobi, Kenya
Level Contributor
103 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

On a rainy Saturday this seemed to be a popular restaurant for lunch and children's birthday parties. The food was good although a bit on the pricey side.

Helpful?
Thank Helen A
Wymondham, United Kingdom
Level Contributor
70 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago

First the positive: place was clean and staff were pleasant and attentive. However the food was overpriced and poorly prepared. We began by sharing dough balls and dips...actually ok. Then we were served two solid burgers with a few fries and a miniscule portion of coleslaw in a side dish. I opted for chicken breast in pitta...the chicken was as... More 

Helpful?
Thank blackpool60
Norwich, United Kingdom
Level Contributor
40 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 3 weeks ago via mobile

Went in for lunch as we decided to eat before watching new film trolls. My wife and I had been before alone and it took so long to be served actually 12mins to be precise?. ANYWAY the food comes out burnt and worst of all is they flood the plate in oil? My burger was dry like a sheet of... More 

Helpful?
Thank williamowen221282
Norwich, United Kingdom
1 review
2 of 5 bubbles Reviewed October 31, 2016

The restaurant was ok but where we were sitting there was a dreadful draft . It was my son's birthday so we had a table for five, all our food was ok apart from my daughter's , all of her meal was burnt . She had squid for starter , the batter was crisp and burnt. For her main meal... More 

Helpful?
Thank vickinibbles
Cromer
Level Contributor
9 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed October 31, 2016

first time visit to frankie & bennys, beautiful place, had to wait a bit for a reserved table even though we ate late, service and food was lovely with us having the smaller size steak and burger with chips both good size portions with clean plates at the end. our kids had already eaten so they just had a dessert... More 

Helpful?
Thank Jimhorse
Edinburgh, United Kingdom
Level Contributor
123 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed October 15, 2016

There are a lot of choices in this strip of Norwich but Frankie and Bennys is well worth a visit. The chap who met us on arrival was very polite and welcoming. The waitress was swift and effficient and the food was well cooked and tasty. Very good value.

Helpful?
Thank Kay W
Level Contributor
7 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 14, 2016

The staff are very smartly dressed, which creates a great visual impression. Menu well laid out and plenty of choice. Food is always great and service excellent. They seem to have got it down with a dedicated barman. The attitude of the staff is spot on.

Helpful?
Thank Dan B
Level Contributor
3 reviews
3 restaurant reviews
1 of 5 bubbles Reviewed October 9, 2016 via mobile

The worst meal I've ever had. The starters were brilliant can't fault them. But the main took 90 mins to arrive and when it did my burger was black. Which I sent back. They took it back but the burger the return with all taste burnt although looked ok. And wife had a pizza which was soggy on the bottom.... More 

Helpful?
Thank ryant1818
Norwich, United Kingdom
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed October 8, 2016 via mobile

Brilliant service, brilliant food, brilliant prices! Absolutely loved every moment from when I walked in to when I walked out. Would deffo return.

Helpful?
Thank Georgia A

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3 of 5 bubbles
Average prices
$37 - $37
Cuisine
Italian, Pizza, Central American, American, South American, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch, Late Night
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Families with children, Kids, Special occasions, Large groups
Location and Contact Information
  • Address: Unit 1C Wherry Road, Norwich NR1 1WZ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Anglia  >  Norfolk  >  Norwich
  • Phone Number: +44 1603 617206

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Frankie & Benny's New York Italian Restaurant & Bar - Norwich and other visitors
1 question
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Gorleston-on-Sea, null, United Kingdom
over a year ago

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Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar - Norwich staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?