We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
21-24 Royal Arcade | Castle Street, Norwich NR2 1NQ, England
+44 1603 519967
12:00 pm - 10:00 pm
Open now
All hours
Sun 12:00 pm - 9:00 pm
Mon - Wed 12:00 pm - 10:00 pm
Thu 12:00 pm - 10:30 pm
Fri - Sat 12:00 pm - 11:00 pm
More Info
Add Photo Write a Review

1,816 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
  • More
Showing 1,799: English reviews
Norwich, United Kingdom
2 reviews
2 of 5 bubbles Reviewed 3 days ago NEW via mobile

Had been before some time ago so thought we'd try it again. Venue is great, staff are good but the food really isn't worth the money. Main course was very small for both myself and my colleague and at £14 for an oxtail lasagna, I really expected much more than a very shallow dish containing two layers of pasta, a... More 

Thank 799boy
Sydney, Australia
Level Contributor
247 reviews
87 restaurant reviews
common_n_restaurant_reviews_1bd8 85 helpful votes
4 of 5 bubbles Reviewed 5 days ago NEW

My wife and I are treated by our sonny daughter-in-law to lunch here. It was very pleasant, and we were seated in a window seat where there was less noise. The tables are on the small side. The waitress was very attentive, the food was good and healthy and overall we enjoyed ourselves. Though not a "top notch" restaurant it... More 

Thank Grant D
Lowestoft, United Kingdom
Level Contributor
39 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW

My daughter and her partner treated me to a pre - theatre meal. We had a starter and main meal .The food was excellent the cocktail stunning and the waiter amazingly helpful . The ambiance is laid back and you dlon`t feel rushed or over whelmed. I really enjoyed the whole experience.

Thank Jane R
Ormesby St. Margaret, United Kingdom
Level Contributor
14 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 1 week ago NEW

We both had the Slow-roast Porchetta and the pork was OK, plates were hot (which is good) but the sauce had dried out by the time we started to eat, no veg or potatoes included in main dish, side orders had to be purchased, to make a complete main course. Compared to other restaurants, which serve complimentary bread/olives olive oil... More 

Thank Dave C
Management response:

Hello Dave, thank you for taking the time to feedback to us about your experience. I am very sorry to hear that we have disappointed you this time. If you would like to discuss this further please email me personally at stephen.bridgeman@jamiesitalian.com thank you. More 

Level Contributor
10 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 1 week ago

We had lunch here recently, and this was the first visit to a Jamie Oliver restaurant, and we were very satisfied . The food was very tasty, nice ambience and very reasonable prices, so will definitely be coming back!

Thank EnglandTimo
Management response:

Thank you for the nice review! I will pass this on to the team! See you soon. More 

A TripAdvisor Member
5 of 5 bubbles Reviewed 1 week ago via mobile

Incredible food, best aperol spritz ever and very knowledgeable waiting staff. Service is impeccable.

Thank A TripAdvisor Member
Management response:

Amazing! Will pass it on to the team! Hope to see you soon! More 

Battle, United Kingdom
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 1 week ago

Visited Norwich for the weekend where we live no such luck in having a Jamie's Italian close to hand so , thought we would give it at try. Not disappointed . Nice choice on menu, catered for different taste buds. Food presented in a different , funky way.. Price reasonable considering what you got and the venue type, It was... More 

Thank 639mag16
Level Contributor
3 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed 1 week ago via mobile

Me and my partner really enjoyed our food and the service was great too. It was a quick visit alas, but our food Arrived in good time

Thank Jazbedlamyte
Jamie's Italian R, Guest Relations Manager at Jamie's Italian, responded to this review

Thank you so much for taking the time to write in, glad you had a good time and hope to see you for a longer visit soon. With best wishes JI Leeds More 

Leigh-on Sea, United Kingdom
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 2 weeks ago

After a long wait and looking forward to our evening out, portion sizes were ridiculously small, I had the Slow Roasted Porchetta. Had to pay extra for chips. Both Pork and chips were so salty they were unedible. So still hungry and if I could of I would of got chips on the way home!

1 Thank Jeff C
Management response:

Hello Jeff, thank you for taking the time to feedback to us, i'm very sorry we disappointed on this occasion. If you would like to discuss this further please don't hesitate to email me personally on stephen.bridgeman@jamiesitalian.com. More 

London, United Kingdom
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago via mobile

I'm hugely disappointed with my visit to Jamie's Italian. I been wanting to go for a really long time now I've been I shall never visit again! First the restaurant needs a good clean. Second I was severed with 2 very used unwashed glasses food was stuck to them. The menu wasn't even wiped clean all sticky. The food that... More 

1 Thank Nna25
Management response:

Hello, thank you for taking the time to feedback to us about this issue. Please may you email me personally on stephen.bridgeman@jamiesitalian.com so I investigate fully into your experience. Thank you. More 

Travelers who viewed Jamie's Italian also viewed

Norwich, Norfolk

Been to Jamie's Italian? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    4 of 5 bubbles
  • Value
    3 of 5 bubbles
    3.5 of 5 bubbles
Average prices
$11 - $25
Italian, European, Gluten Free Options
Lunch, Dinner, Brunch, Drinks, Late Night
Restaurant features
Wheelchair Accessible, Full Bar, Free Wifi, Reservations, Seating, Waitstaff, Highchairs Available, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa
Good for
Kids, Families with children, Special occasions, Romantic, Large groups
Open Hours
12:00 pm - 9:00 pm
12:00 pm - 10:00 pm
12:00 pm - 10:00 pm
12:00 pm - 10:00 pm
12:00 pm - 10:30 pm
12:00 pm - 11:00 pm
12:00 pm - 11:00 pm
Location and Contact Information
  • Address: 21-24 Royal Arcade | Castle Street, Norwich NR2 1NQ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Anglia  >  Norfolk  >  Norwich
  • Phone Number: +44 1603 519967
JAMIE'S ITALIAN NORWICH A partnership between Jamie Oliver and his Italian mentor, chef Gennaro Contaldo, Jamie's Italian has won thousands of fans for its delicious and affordable food since launching their first restaurant in Oxford in May 2008. The Jamie's Italian menu is based on dishes you'd find people eating all over Italy, made with care but delivered without fuss. The family-friendly restaurants are all about serving up rustic, Italian food made using the best possible ingredients, plus fresh pasta that's made on-site every day, and an award-winning children's menu, too. The Royal Arcade's gorgeous art nouveau style brings a touch of pure class to this elegant Jamie's Italian. The two-storey restaurant in Norwich seats more than 250 people and is ideally located in the middle of the city centre's main shopping area. Jamie's Italian Norwich is a great spot for anything from a mid-shopping pit stop or a casual dinner with friends to an intimate meal or a big celebration.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Jamie's Italian and other visitors
1 question
Ask a question
Questions? Get answers from Jamie's Italian staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?