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21-24 Royal Arcade | Castle Street, Norwich NR2 1NQ, England
+44 1603 519967
12:00 pm - 10:00 pm
Closed now
All hours
Sun 12:00 pm - 9:00 pm
Mon - Wed 12:00 pm - 10:00 pm
Thu 12:00 pm - 10:30 pm
Fri - Sat 12:00 pm - 11:00 pm
More Info
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1,713 Reviews from our TripAdvisor Community

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Showing 1,698: English reviews
Level Contributor
15 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

A nice place for a casual Italian meal. Might not be the best around but ticks the main boxes. Is perfectly located at the castle end of the Royal Arcade. Went three times and service as well as food have been consistent.

1 Thank Devrim A
Ampthill, United Kingdom
Level Contributor
109 reviews
65 restaurant reviews
common_n_restaurant_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Visited Jamie's over the bank holiday weekend and had a really enjoyable meal. The food was great - had an amazing pasta from the specials board that we could see from our table and it really didn't disappoint. The venue is also really cool and there was a great buzz for a Saturday night, wonderful atmosphere. Unfortunately, service was the... More 

Thank mariarichards
Level Contributor
76 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Had lunch on Bank Holiday Friday, seated after a short wait at the bar. Food was really good, my husband & I had an ultimate plank and my daughter had carbonara which she loved. Lovely location & good food.

Thank Ann Marie C
Norwich, United Kingdom
Level Contributor
43 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had to come, my husband has all of Jamie's books. He's the chef in our house and cooks as Jamie does and the restaurant does too! Great to come to when he wants a break and to try something new.

Thank LadyLuckButNotToday
Level Contributor
4 reviews
3 restaurant reviews
1 of 5 stars Reviewed yesterday NEW via mobile

One Main course not delivered due to an apparent error in the kitchen. Kids ice cream was suppose to come with ice cream cookie and chocolate sauce. The cookie never appeared and when we enquired the kids were given an amaretto biscuit. No apologies were given. The resturant is obviously bulk sales and no customer service. Find either another national... More 

Thank Robert P
Level Contributor
29 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

Went last night for dinner. Wasn't as busy as our last visit but still incredibly noisy. Found it very hard to understand the waiter. He didn't advise us of any specials. I had the SPAGHETTI CARBONARA It was sticky and sat on the plate like a huge 'dollop' with barely any sauce. No Smoky pancetta or sweet buttery leeks were... More 

Thank jo1963
Norwich, United Kingdom
Level Contributor
19 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I had heard mixed reviews about this restaurant so have avoided it previously however their 'children eat free during the summer' offer drew us in. We were warmly greeted and the waitress was very knowledgable about the menu and suggested the specials. Our 2 children enjoyed the kids fun pack while we waited on our order which to our surprise... More 

Thank EmmaRakshaGooch
Den Haag, Zuid-Holland, Netherlands
Level Contributor
6 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Pasta was delicious. Kind service. Lovely surroundings. In center of wonderful Norwich. Price is really moderate in relation to the quality of the food.

Thank RuudH_12271
Nottinghamshire, United Kingdom
Level Contributor
28 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Having visited the Cambridge Jamie's, knowing how good the food is, we were pleased to dine in this one twice. Busy, but very efficient, and very little waiting to be served. An interestingly set up restaurant, pleasant to absorb the atmosphere, whilst tucking in to very tasty food. Only criticism, the chicken or salmon 'extra' to the super food salad... More 

Thank Elizabeth M
Level Contributor
21 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

The decor is great the staff were run off their feet the menu choice looked great but lacked flavour and tasted mass produced the prices did not reflect the end product

1 Thank SteveCitizen
Tim S, General Manager at Jamie's Italian, responded to this review

Thanks for the feedback Steve. Sorry you didn't enjoy it to the extent that we wish you had. Obviously I'm biased but I think our dishes usually have great flavour and are definitely not mass produced. If you found the time to discuss further, please feel free to contact me at tim.smith@jamiesitalian.com. I would love the opportunity to show you... More 

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Norwich, Norfolk

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 stars
    4 of 5 stars
  • Value
    3 of 5 stars
    3.5 of 5 stars
Average prices
$12 - $26
Italian, European, Gluten Free Options
Lunch, Dinner, Brunch, Drinks, Late Night
Restaurant features
Wheelchair Accessible, Full Bar, Free Wifi, Reservations, Seating, Waitstaff, Highchairs Available, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa
Good for
Special occasions, Large groups, Romantic, Families with children
Open Hours
12:00 pm - 9:00 pm
12:00 pm - 10:00 pm
12:00 pm - 10:00 pm
12:00 pm - 10:00 pm
12:00 pm - 10:30 pm
12:00 pm - 11:00 pm
12:00 pm - 11:00 pm
Location and Contact Information
  • Address: 21-24 Royal Arcade | Castle Street, Norwich NR2 1NQ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Anglia  >  Norfolk  >  Norwich
  • Phone Number: +44 1603 519967
JAMIE'S ITALIAN NORWICH A partnership between Jamie Oliver and his Italian mentor, chef Gennaro Contaldo, Jamie's Italian has won thousands of fans for its delicious and affordable food since launching their first restaurant in Oxford in May 2008. The Jamie's Italian menu is based on dishes you'd find people eating all over Italy, made with care but delivered without fuss. The family-friendly restaurants are all about serving up rustic, Italian food made using the best possible ingredients, plus fresh pasta that's made on-site every day, and an award-winning children's menu, too. The Royal Arcade's gorgeous art nouveau style brings a touch of pure class to this elegant Jamie's Italian. The two-storey restaurant in Norwich seats more than 250 people and is ideally located in the middle of the city centre's main shopping area. Jamie's Italian Norwich is a great spot for anything from a mid-shopping pit stop or a casual dinner with friends to an intimate meal or a big celebration.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Jamie's Italian and other visitors
1 question
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Questions? Get answers from Jamie's Italian staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?