We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
21-24 Royal Arcade | Castle Street, Norwich NR2 1NQ, England
+44 1603 519967
Website
Today
12:00 pm - 10:00 pm
Closed now
See all hours
Hours:
Sun 12:00 pm - 9:00 pm
Mon - Wed 12:00 pm - 10:00 pm
Thu 12:00 pm - 10:30 pm
Fri - Sat 12:00 pm - 11:00 pm
More Info
Add Photo Write a Review

1,901 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 1,883: English reviews
Norwich, United Kingdom
Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed yesterday NEW

High quality food and very friendly service. Tucked away and not enormous but great fun. Perfect for a family meal.

Helpful?
Thank drroger2016
Norwich, United Kingdom
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW

Because we ate at 5pm -we were able to have the lunchtime deal which was very good value. We both had 2 courses and a glass of wine each. The service was friendly and very efficient with no pressure to have more than we wanted. Both meals were very tasty well presented and interesting.

Helpful?
Thank derryn2015
Tim S, General Manager at Jamie's Italian, responded to this review

Sounds like we were just what you were looking for before the ballet. Glad we could be of assistance and thank you for the review. Hopefully we will see you again soon. More 

Boston, United Kingdom
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW via mobile

We often visit Jamie's Italian when we visit Norwich. It has a great atmosphere and the staff are wonderful. The food is always amazing we will definitely return.

Helpful?
Thank Sam R
Tim S, General Manager at Jamie's Italian, responded to this review

You can come again Sam! Thanks for the review. It genuinely makes a difference to hear your kind words. Thank you! More 

Norwich, United Kingdom
Level Contributor
186 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 78 helpful votes
4 of 5 bubbles Reviewed 5 days ago NEW

If we aren't with family we now head to Jamie's early evening to start our Christmas off nicely with no cooking or washing up. It was a bit busier than previous years, but this gave a good atmosphere. As usual the staff were great, being attentive, friendly and giving just the right timing between courses. We chose from the normal... More 

Helpful?
Thank DaveC774
Tim S, General Manager at Jamie's Italian, responded to this review

Thanks for the review Dave! Nice to know our efforts are appreciated and that we're able to kick your Christmas off to a good start. Long may this tradition continue! More 

Norfolk, United Kingdom
Level Contributor
27 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 1 week ago via mobile

Amazing building, great surroundings apart from being sat between 2 families with young bored kids!! Food was as expected, service was great very helpful. The wine was excellent, but felt the choice of dishes could have. Even better.

Helpful?
Thank SimonF59
Tim S, General Manager at Jamie's Italian, responded to this review

Thanks for the review Simon. Sorry you got stuck with bored kids though... Hopefully we will see you again soon and fingers crossed you can enjoy a meal without the kids. More 

Level Contributor
3 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed 1 week ago via mobile

Another fab trip to Jamie's. Free bottle of Prosecco and birthday brownie! Service superb and food excellent as always! Always our no. 1 choice for quality and value.

Helpful?
Thank Theresa S
Tim S, General Manager at Jamie's Italian, responded to this review

Thanks Theresa! That's a really nice review and I'm really happy we're your number one choice. Hope to see you soon. More 

Cromer, United Kingdom
Level Contributor
40 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed 1 week ago

I expected more! The staff were all very gushing (far too gushing for me, very 'american'), the building vast upstairs, hence the sound was grim : very noisy from open kitchen area & voices get lost in high ceilings so difficult to hear my friend sat opposite me & had to struggle to hear waiter. Food nice - had ricotta... More 

Helpful?
Thank triciafromnorfolk
Tim S, General Manager at Jamie's Italian, responded to this review

Thank you for taking the time to review Tricia. I can't imagine who would have come across as gushing but I am glad they weren't too much the other way. The perception of a waiter's delivery is very much down to the individual and although we do ask our wait staff to try and cater to every customer's individual needs,... More 

Level Contributor
8 reviews
6 restaurant reviews
5 of 5 bubbles Reviewed 1 week ago via mobile

Friendly staff, good food. What more could you want? Have visited multiple times. Would happily visit again.

Helpful?
Thank Lucy R
Tim S, General Manager at Jamie's Italian, responded to this review

Thank you for the review Lucy! Really glad you enjoy what we do here. I will definitely pass on your kind words to the rest of the team. It really makes a difference to us to hear these kind comment so thanks again and hopefully we will see you soon. More 

Level Contributor
2 reviews
4 of 5 bubbles Reviewed 1 week ago via mobile

Food is awesome and they have a good service to everyone. Price is reasonable and I am highly recommend for friends gathering and coupons meal.

Helpful?
Thank Sze Ming L
Tim S, General Manager at Jamie's Italian, responded to this review

Thank you for the review and we're really glad you enjoy what we do here. It means a lot to us to know that our hard work is being appreciated. We hope to see you again soon. More 

Level Contributor
12 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

I was seated and the waitress came over gave me the menue and then came back and explained in detail the specials. As I was on my own I could hear the same waitress explain to a lady with food intolarans what she would be ok with. Well done Lisa.

Helpful?
Thank Grubisup
Tim S, General Manager at Jamie's Italian, responded to this review

Nice review, thank you! I will be sure to reward Lisa for her endeavours. She is a top waitress! More 

Travelers who viewed Jamie's Italian also viewed

 

Been to Jamie's Italian? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
$11 - $25
Cuisine
Italian, European, Gluten Free Options, Vegetarian Friendly, Vegan Options
Meals
Lunch, Dinner, Brunch, Drinks, Late Night
Restaurant features
Wheelchair Accessible, Full Bar, Free Wifi, Reservations, Seating, Waitstaff, Highchairs Available, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa
Good for
Large groups, Kids, Families with children, Special occasions
Open Hours
Sunday
12:00 pm - 9:00 pm
Monday
12:00 pm - 10:00 pm
Tuesday
12:00 pm - 10:00 pm
Wednesday
12:00 pm - 10:00 pm
Thursday
12:00 pm - 10:30 pm
Friday
12:00 pm - 11:00 pm
Saturday
12:00 pm - 11:00 pm
Location and Contact Information
  • Address: 21-24 Royal Arcade | Castle Street, Norwich NR2 1NQ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Anglia  >  Norfolk  >  Norwich
  • Phone Number: +44 1603 519967
Description
JAMIE'S ITALIAN NORWICH A partnership between Jamie Oliver and his Italian mentor, chef Gennaro Contaldo, Jamie's Italian has won thousands of fans for its delicious and affordable food since launching their first restaurant in Oxford in May 2008. The Jamie's Italian menu is based on dishes you'd find people eating all over Italy, made with care but delivered without fuss. The family-friendly restaurants are all about serving up rustic, Italian food made using the best possible ingredients, plus fresh pasta that's made on-site every day, and an award-winning children's menu, too. The Royal Arcade's gorgeous art nouveau style brings a touch of pure class to this elegant Jamie's Italian. The two-storey restaurant in Norwich seats more than 250 people and is ideally located in the middle of the city centre's main shopping area. Jamie's Italian Norwich is a great spot for anything from a mid-shopping pit stop or a casual dinner with friends to an intimate meal or a big celebration.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Jamie's Italian and other visitors
1 question
Ask a question
Questions? Get answers from Jamie's Italian staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?