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Chapelfield Plain, Norwich NR2 1SZ, England
+44 1603 622685
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391 Reviews from our TripAdvisor Community

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Showing 389: English reviews
couple from norfolk england
Level Contributor
50 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW via mobile

After a morning shopping,decided to have lunch at Carluccios.Our first time here,and were not disappointed. The food and the service was very really good.Next time we visit,will certainly use Carluccios again

Helpful?
Thank charliecrickmore
Norwich, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 5 days ago NEW via mobile

Having been a great fan of this establishment in the past and having enjoyed several good meals there in the past, it shocked me today at how far downhill it has gone. Maybe a change in the kitchen? Or maybe one is needed.

Helpful?
1 Thank SamWest52
London, United Kingdom
Level Contributor
10 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago

Special lunch with my husband with special food and amazing service.The food always well done and the people is so nice.

Helpful?
Thank duto2014
SiennaMc1968, Manager at Carluccio's - Norwich, responded to this review

Good evening, Thank you for your lovely review about your recent visit to us. We have passed on your lovely words to the rest of the team, and we look forward to welcoming you again soon. Many thanks Michelle Mussett Assistant Manager More 

Norwich, United Kingdom
Level Contributor
48 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

A return visit as I use the shop no and again and met some friends for an impromptu lunch. Again, as previously I order one of the most expensive dishes on the menu and was disappointed. One of our party of 6 also ordered the same meal and received a plate with at least a third more with at least... More 

Helpful?
Thank Glenn F
SiennaMc1968, Manager at Carluccio's - Norwich, responded to this review

Good evening, Thank you for your recent review. I apologise that you were disappointed with the portion size of the dish you received. We pride ourselves on our high quality of food. Please contact us on Norwich@carluccios.com. Kind regards Michelle Mussett More 

London, United Kingdom
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago via mobile

For starters we had the crab macaroni, trio bruscetta board and the calamari, all were pretty tasty and good sized meals. The mains however were not good, the presentation of the seabass dish was subpar, rushed and not thought out. The vegetables were all undercooked and the dish overall was poorly seasoned. The seabass was cooked well however. The other... More 

Helpful?
Thank Marwa M
SiennaMc1968, Manager at Carluccio's - Norwich, responded to this review

Good afternoon, Thank you for your recent review. Firstly we are happy to hear that your waitress was very helpful and friendly and was the best thing about your visit. Secondly, I would like to apologise that you felt the food you received for main course wasn't up to standard. We pride ourselves in our high standards of food and... More 

Norwich, England, United Kingdom
Level Contributor
38 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

My husband & I had a wonderful lunch on a deal of buy one main meal & get another for £1! The food was very nice, especially the pate on the starters which was excellent. The staff were super friendly, attentive & well informed on their menu. I was also impressed at how well the staff dealt with an incredibly... More 

Helpful?
Thank Vicky R
SiennaMc1968, Manager at Carluccio's - Norwich, responded to this review

Good afternoon, Thank you for your lovely review. We are very happy to hear you enjoyed your experience. We will pass your lovely comments onto our team and we look forward to welcoming you again soon. Many thanks Michelle More 

West Malling, United Kingdom
Level Contributor
37 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

After a day exploring the Lanes in Norwich we were ravenous and Carluccio's alalways delivers. The restaurant gets packed at the weekend due to theatre goers so we were lucky to get a table for just over an hour until the next booking arrived. We had three courses and a couple of alcoholic drinks and it was just under £100... More 

Helpful?
Thank Natasha H
SiennaMc1968, General Manager at Carluccio's - Norwich, responded to this review

Hi there, Thanks so much for your lovely feedback from your recent visit, it's always lovely to hear! I will pass this on to my team who I know will be delighted! We look forward to welcoming you again soon! Kind regards Lindsay Clifton General manager More 

Norwich, United Kingdom
Level Contributor
10 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

I had breakfast there with couple of friends. Because it's come with coffee or tea and choice of fruit juice. I had pouches eggs the bacon was bit to dry for my liking. But enjoyable breakfast you can have. The toast was bit burnt. Staff were friendly.

Helpful?
Thank Skinny L
SiennaMc1968, General Manager at Carluccio's - Norwich, responded to this review

Hi there, Thank you so much for your feedback from your recent visit, I am pleased to hear that you like our Breakfast Magnifica! I apologise that the pancetta was a little dry and for the toast, I will speak with my chefs to ensure this doesn't happen again. We look forward to welcoming you again soon! Kind regards Lindsay... More 

Norfolk, United Kingdom
Level Contributor
17 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

Booked table for lunch on Saturday, promotion was buy one main meal get another for a pound. Restaurant very busy,but served quickly and waiter friendly and helpful. Meals came after 20 mins, good flavours but very disappointed with presentation. I had lamb chops marinated in mint,3 small fatty chops, and average side order of diced potatoes with garlic,meal very sparse,no... More 

Helpful?
Thank Gail H
Kent, United Kingdom
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago

Booked a table for December 29th. Seats where not in good condition, had a sink hole in the leather seats. uncomfortable. Took ages to be served for a drink! this was when it was not even busy. ordered the lasagna, where was the meat! iv had better lasagna at my local pub and only paid 5.99.. It was just layers... More 

Helpful?
Thank bindis66
SiennaMc1968, General Manager at Carluccio's - Norwich, responded to this review

Hi there, Thank you for getting in touch and letting us know about your recent, I am so disappointed to hear that we let you down so badly and that you didn't enjoy your experience. We pride ourselves on excellent food and service and on this occasion we clearly did not deliver. I would really like to speak with you... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
$12 - $25
Cuisine
Italian, Vegetarian Friendly, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch, Late Night
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Kids, Special occasions, Families with children, Business meetings, Large groups, Romantic
Location and Contact Information
  • Address: Chapelfield Plain, Norwich NR2 1SZ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Anglia  >  Norfolk  >  Norwich
  • Phone Number: +44 1603 622685

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Carluccio's - Norwich and other visitors
1 question
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20 days ago

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Questions? Get answers from Carluccio's - Norwich staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?