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Planet Hollywood

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Ratings and reviews

#3,288 of 19,182 Restaurants in London
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$14 - $44
CUISINES
Asian, American, British, Central American
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about

Location and contact

Reviews (3,808)
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LanguageEnglish
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Traveler rating
984
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678
353
256
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All reviews fajitas cheesecake pudding film memorabilia seated straight away booked a table kids menu big portions food was lovely pre theatre meal birthday treat set menu sparkler haymarket milkshakes
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1 - 10 of 3,230 reviews
Reviewed 3 days ago

Me and a work colleague stumbled in here by chance having initially planned to visit Riley’s sports bar which was packed and had no availability for eating We received a table Quickly and together with a prompt and friendly service we were shown to our...More

Date of visit: September 2019
Thank sfc1969
612TonyL, Director of Sales at Planet Hollywood, responded to this reviewResponded 2 days ago

Thanks for your visit and great review on your first time experience with us. We were delighted to read that you had an enjoyable time! We will certainly share your feedback with the team here. Please check our website for details of our sport being...More

Reviewed 5 days ago

I was walking around London and it was time for dinner so I was quite surprised when I cam across Planet Hollywood. I thought all of them had closed. I will say the staff was awesome, very friendly. they kept a good check on me...More

Date of visit: August 2019
Thank BabyBooBoo17
612TonyL, Director of Sales at Planet Hollywood, responded to this reviewResponded 4 days ago

Thanks for your recent visit. Yes, 26 years on in London and still as strong as ever! We were delighted you found us and enjoyed your experience. Please spread the word with your friends, and we hope to see you again soon.

Reviewed 6 days ago via mobile

We booked a table here for my son’s 16th birthday after a day being tourists around London. We were a party of 6 and after arriving half an hour early the staff kindly obliged and found us a table. The first thing I noticed was...More

Date of visit: September 2019
Thank bobbyismyrealname
612TonyL, Director of Sales at Planet Hollywood, responded to this reviewResponded 5 days ago

Thank you for your recent visit and for your detailed feedback on your experience with us. We have taken careful note of the issues mentioone3d which were not to your personal liking and will share these with the senior management team. As for the birthday...More

Reviewed 1 week ago

Our family of 8 recently visited here for a Saturday evening meal to celebrate our grand-daughters 10th birthday. The place was packed as you would expect on a Saturday night, making for a good atmosphere. As it was her birthday, they highlighted this on the...More

Date of visit: September 2019
Thank Andres1
612TonyL, Director of Sales at Planet Hollywood, responded to this reviewResponded 1 week ago

Thank you for your recent visit and review. We are a popular choice for celebrating birthdays or indeed any special occasion for the very reasons detailed in your feedback. Thank you sincerely for your overall rating and we look forward to welcoming you back again...More

Reviewed 1 week ago

Found the staff to be friendly and helpful, but the whole ambiance of the place just did'nt work.Food was very average at best!More

Date of visit: September 2019
Thank john s
612TonyL, Director of Sales at Planet Hollywood, responded to this reviewResponded 1 week ago

Thank you for your visit and review. We were sorry to read that your overall experience here fell short of your expectations and that we did not tick all the boxes for you. We do, nevertheless, hope that we will have the opportunity to welcome...More

Reviewed 2 weeks ago via mobile

I went there with my good friend on a Saturday shortly after lunch. We got am excellent service from a Waiter called Zsolt. The food was amazing and everything else was a great experience too. Also the Manager "Sasha" (I hope I got his name...More

Date of visit: August 2019
Thank JohnS17899
612TonyL, Director of Sales at Planet Hollywood, responded to this reviewResponded 1 week ago

Thanks you for taking the time to post a review following your recent visit. Delighted to read your comments and especially the feedback on the service which we will share with Sasha and Zsolt. thank you also for the overall raitng and we very much...More

Reviewed 2 weeks ago

So I sat with my family and friends from Cyprus. We asked what’s good on the menu and popular. The girl said she doesn’t know laughing as she doesn’t eat from here. For some reason we didn’t run out. We should of. The service was...More

Date of visit: October 2018
1  Thank Mazanara
612TonyL, Director of Sales at Planet Hollywood, responded to this reviewResponded 1 week ago

Thank you for your review. Our staff all dine here so the comment mentioned seems somewhat unusual. We do check back with all our geusts to see that they are happy with their food or if they have any issues at the time of their...More

Reviewed 2 weeks ago

What an amazing experience for my daughter for her 13th birthday. The food was great and the service was amazing. As it was her birthday they put sparklers in her desert and sang happy birthday to her with most of the restaurant joining in. The...More

Date of visit: February 2019
Thank tinat232015
612TonyL, Director of Sales at Planet Hollywood, responded to this reviewResponded 2 weeks ago

Thanks for your visit and for choosing us to celebrate your daughter's first birthday as a teenager! We are a popular choice for celebrating birthdsays or indeed any special occasion for the very reasons memntioned in your detailed review for which we thank you as...More

Reviewed 2 weeks ago via mobile

I came here for my 18th birthday , the waiter we had was extremely attentive waiter and it made the whole experience better. The atmosphere was great however they started playing clips from the avengers infinity war which was extremely loud and overloaded the senses,...More

Date of visit: September 2019
Thank arthurb3901
612TonyL, Director of Sales at Planet Hollywood, responded to this reviewResponded 2 weeks ago

Many thanks for your recent visit and review. We were pleased to read that you had a great 18th birthday experience with us - good choice for birthdays and celebrations. We are sorry for the movie trailer volume level - they come from the film...More

Reviewed 3 weeks ago via mobile

I download this app just for you know george its the better water i ve ever seen. Pray for george. x)

Date of visit: August 2019
1  Thank D-yoric
612TonyL, Director of Sales at Planet Hollywood, responded to this reviewResponded 2 weeks ago

Thank youfor your visit and for your feedback! We will of course share your comments and thank you for taking the time to post this. We hope to welcome you back again soon.

View more reviews
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Questions & Answers
Ask a question
madisonannex
July 13, 2019|
AnswerShow all 10 answers
Response from rachelsY501CG | Reviewed this property |
If you are having a meal with a drink, about £25? We only had appetizers and a milkshake, so it was not too expensive. Sodas and drinks are always expensive.
1
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Parmoates
April 9, 2019|
AnswerShow all 6 answers
Response from 201rebeccak | Reviewed this property |
The restaurant is moving to closer to Piccadilly but the old one is open at the moment not sure of closing date though. It’s fun for kids though.
1
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88stargazer
February 25, 2019|
AnswerShow all 6 answers
Response from 612TonyL | Property representative |
The bar at Planet Hollywood is open every day until 1am (midnight Sundays) and welcomes guests for drinks only or for pre or post dinner drinks if eating in our restaurant. They have an extensive range of beers & ciders... More
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