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The Orangery

Kensington Palace Palace Green, London W8 4PX, England
+44 20 3166 6113
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Neighborhoods
Neighborhoods
Overview
  • Excellent44%
  • Very good28%
  • Average15%
  • Poor7%
  • Terrible6%
Travelers talk about
“scones” (228 reviews)
Closed Now
Hours
CUISINES
British, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
Kensington Palace Palace Green, London W8 4PX, England
All Details
Write a ReviewReviews (1,350)
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1 - 10 of 1,065 reviews

Reviewed 3 days ago via mobile

It may be selfish, but I’m somewhat glad that the early efforts to grow citrus in the Kew Gardens were a failure because that meant that another purpose was needed for this purpose built structure. And what a beautiful building it is. It is now...More

Thank pakabay
Reviewed 1 week ago

Tried our luck for lunch just on the bell and we were lucky they sat us down and we were soon eating and drinking. They were extremely busy but very short staffed so some customers were a wee bit stroppy however the skill of the...More

1  Thank James C
Reviewed 4 weeks ago via mobile

Nice seats area, full English breakfast were good portion and quality food. Coffee average, lunch - roast beef and chicken, both cooked well, nice cake selection. Not really cheap but drinks were expensive.

Thank PY888
Reviewed 4 weeks ago via mobile

Had a wonderful time in Kensington Garden and nice sights. Hopefully will be there when I visit London again!

Thank ElisabethShaw
Reviewed 5 weeks ago via mobile

I’m always surprised at dining establishments that spend hundreds of thousands of pounds on getting set up, only to let servers without common sense reflect poorly. The patio was beautiful, couldn’t get any better. Our personal server was great, a bit slow but who cares...More

Thank Shurick
Reviewed July 31, 2018

We have been here for lunch on previous visits to Kensington Palace and returned today, 31st July 2018. We were seated at about 1:20. Not many people were having lunch, lots were having afternoon tea. We placed our order, two starters and two mains, after...More

1  Thank NotOneOfTheJohns
Stephen , General Manager at The Orangery, responded to this reviewResponded August 1, 2018

Dear Mr & Mrs S, firstly as I said in my telephone call to you this afternoon how sorry we were that your order was mislaid during a very busy time in the kitchen. I noticed that your order was taken at 13:28 - I...More

Reviewed July 27, 2018

Sadly the Orangery was closed for renovations, but fortunately, betwixt it and the Sunken Garden is a rather posh pavilion set up to serve lunch and high tea like the Orangery used to do. I had wanted to take my family there for high tea...More

1  Thank Chang- G
Reviewed July 15, 2018 via mobile

The only good points I can give are: beautiful location and the food was edible. Even though we booked, the table wasn't ready and it took 30mins before we got our drinks- which was not welcomed on a boiling hot day! To be fair they...More

Thank Becky U
Stephen , General Manager at The Orangery, responded to this reviewResponded July 17, 2018

Dear Becky U We have been looking through our systems tying to locate your booking - please if you have time would you kindly email me so I can investigate your comments more fully. In the meantime I should like to respond to some of...More

Reviewed June 26, 2018 via mobile

This restaurant overlooked the Diana Garden at Kensington Palace. We sat on the covered patio and indulged in a Royal champagne tea. Currently the real Orangery is undergoing renovation but this building is terrific. Go!

Thank Joe W
Stephen , General Manager at The Orangery, responded to this reviewResponded June 27, 2018

Dear Joe Thank you for your kind comments - it was a pleasure looking after you, and we hope to see you again soon.

Reviewed June 23, 2018 via mobile

A good welcome from a Spanish waiter I believe. He was about to send us away because we only wanted coffee but then as soon as I mentioned we would like to eat something too, everything changed. Great location, great food and after many years,a...More

Thank Vincentdordt
Stephen , General Manager at The Orangery, responded to this reviewResponded June 24, 2018

Thank you so much Vincent Dordt, you are very welcome here and thank you for your comments. Our Spanish waiter is called Issac and he is very attentive our customers love him. We hope to see you again at the Pavilion soon. Kind regards Stephen

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Ask a question
Questions & Answers
pennyfgs2
September 11, 2017|
AnswerShow all 9 answers
Response from denniscasey | Reviewed this property |
Really it's ok.......no dress code in force.....
1
Vote
jjlyons0701
July 12, 2017|
AnswerShow all 16 answers
Response from ScoutW | Reviewed this property |
You will be welcomed with a smile!
1
Vote
Flowerymae
January 13, 2017|
Answer
Response from Stephen | Property representative |
There is no entrance fee to the Orangery to take afternoon tea. The price for tea is £27.50 per person. I do recommend you make a reservation either online through OpenTable or by calling 0203 166 6113
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$16 - $31
Meals
Breakfast, Lunch, Brunch
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol
Good for
Romantic, Local cuisine, Special occasions, Scenic view, Families with children
Open Hours
Sunday
10:00 AM - 6:00 PM
Monday
10:00 AM - 6:00 PM
Tuesday
10:00 AM - 6:00 PM
Wednesday
10:00 AM - 6:00 PM
Thursday
10:00 AM - 6:00 PM
Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 6:00 PM
Location and Contact Information
  • Address: Kensington Palace Palace Green, London W8 4PX, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London
  • Phone Number: +44 20 3166 6113
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