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The Parlour

$$ - $$$
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181 Piccadilly | Fortnum & Mason, London W1A 1ER, England
+44 20 7734 8040
10:00 am - 9:00 pm
Closed now
See all hours
Sun 12:00 pm - 6:00 pm
Mon - Sat 10:00 am - 9:00 pm
More Info
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500 Reviews from our TripAdvisor Community

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Showing 442: English reviews
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed January 1, 2017

As a post-Christmas treat, my wife and I decided to have lunch at Fortnum's Parlour having previously loved our visits to the now defunct Fountain restaurant. But what a let down awaited us. We were shown to our table at 1.20pm and while waiting for our order to be taken noted two other tables querying the non-appearance of their food.... More 

2 Thank FaramirLondon
Burnley, United Kingdom
Level Contributor
23 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed December 31, 2016

Yummy ice creams . Sundaes made to order. Knickerbocker glory to die for. You can be boring and have a cup of coffee but that comes with a tiny ice cream cone. All my grandsons (17 and two 14 year olds ) love it. We have visited since they were small They still call it the posh ice cream shop

1 Thank sparklysjw
Culver City, California
Level Contributor
93 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
Reviewed December 29, 2016 via mobile

Brought my 9 and 13 year olds here after two weeks of museums and churches. Needless to say, they were so excited!! Daughter got the Royal Tea with a savoury dish, scones, two scoops of ice cream and a pot of tea. Soon made his own sundae. Hubby and I split the Florentine sundae. Our Florentine was delicious!!! The cookies,... More 

Thank azbz
Level Contributor
290 reviews
132 restaurant reviews
common_n_restaurant_reviews_1bd8 105 helpful votes
Reviewed December 18, 2016

We had a lovely experience shopping at Fortnums on the run up to Xmas. If you want to get in the mood for Xmas you can't do much better than to visit this Iconic store. After a good hour looking and buying some delights it seemed right to take a beak on the first floor in the Parlour. We ordered... More 

Thank dexterBucks
Level Contributor
33 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed December 17, 2016

Amazing sundae. Great little parlour. Would recommend booking in advance. Service a little slow bit fabulous for lunch or tea time.

Thank Dottiest
Auckland, New Zealand
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed December 17, 2016

We tried the scones and salted caramel ice cream. The ice cream is the best salted caramel I've ever had - dark and delicious. The cheese scone and raisin scone with jam and clotted cream was delicious too. Yum!

Thank Michellelangdon
Level Contributor
38 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
Reviewed December 16, 2016 via mobile

This was the first and only time we visited The Parlour. They where quick enough to show us to a table but left us and no one bothered to serve us for 15 mins so we walked out! So I haven't got a clue what the foods like?

Thank Darren D
Rome, Italy
Level Contributor
10 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed December 12, 2016

I took my sister, niece and nephew to The Parlour so the children could try the 'make you own' ice cream sundaes. We put in the order for their ice creams and scones for me and my sister. The scones we nice and the ice creams big and delicious. However, the service was terrible. The scones we ordered were wrong... More 

Thank Joanna B
Reading, United Kingdom
Level Contributor
782 reviews
571 restaurant reviews
common_n_restaurant_reviews_1bd8 475 helpful votes
Reviewed December 8, 2016 via mobile

This place is a tad up itself but is not unpleasant. It is all about the staff and not the customer, but despite that there was something about it our group of five liked. Expensive for what it is but then that is Fortnum & Mason.

2 Thank Donald M
Greater London, United Kingdom
Level Contributor
26 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed December 3, 2016

I visited The Parlour on a Sunday afternoon for Ice Cream. (It was quite busy and packed so if you are after a quieter visit I would recommend a weekday). They have a great menu selection with a large variety of ice cream options so I decided to go for the 'Build Your Own' option to get in as many... More 

Thank MercedesSuth

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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
$32 - $45
British, Vegetarian Friendly, Gluten Free Options
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol
Dining Style
Casual Elegant
Good for
Special occasions, Kids, Families with children
Open Hours
12:00 pm - 6:00 pm
10:00 am - 9:00 pm
10:00 am - 9:00 pm
10:00 am - 9:00 pm
10:00 am - 9:00 pm
10:00 am - 9:00 pm
10:00 am - 9:00 pm
Location and Contact Information
  • Address: 181 Piccadilly | Fortnum & Mason, London W1A 1ER, England
  • Public Transportation: Piccadilly Circus (Bakerloo & Piccadilly lines) and Green Park (Jubilee, Victoria & Piccadilly lines) Bus no. 9, 14, 19, 22, 38
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Mayfair
  • Neighborhood: Mayfair
  • Phone Number: +44 20 7734 8040

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Parlour and other visitors
3 questions
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Doncaster, United Kingdom
over a year ago
Worcester, United Kingdom

See all questions (3)

Questions? Get answers from The Parlour staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Mayfair

Neighborhood Profile
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighborhood