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Freemasons Arms

#15,860 of 18,535 Restaurants in London
$$ - $$$, British,
32 Downshire Hill | Hampstead Heath, London NW3 1NT, England
+44 20 7433 6811
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Overview
  • Excellent17%
  • Very good22%
  • Average16%
  • Poor17%
  • Terrible28%
4 days ago
“Would’ve been good if we hadn’t ordered food”
4 days ago
“Not as good as we expected”
Open Now
11:00 AM - 11:00 PM Hours
CUISINES
Bar, British, Pub, Grill, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
32 Downshire Hill | Hampstead Heath, London NW3 1NT, England
All Details
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1 - 10 of 464 reviews

Reviewed 2 days ago via mobile

Best Sunday roast I have ever had in a pub. Service was excellent considering it was a very busy father's day. Three courses were excellent value for money. We had a train to catch so the lovely waitress put our desserts in takeaway containers for...More

Thank leightombarrett
Manager_Freemasons, Manager at Freemasons Arms, responded to this reviewResponded 2 days ago

Hi there, Thank you so much for taking the time to write such a lovely review for us. I am so glad to hear that you had an enjoyable visit to us on Father's Day. I will certainly pass your comments on to the team....More

Reviewed 3 days ago via mobile

We often pop into the Freemason’s for a drink after days out on weekends with out daughter as it’s near our home and in summer is a beautiful place for a quick sit down. We decided to eat there today to celebrate Father’s Day and...More

1  Thank Jack L
Manager_Freemasons, Manager at Freemasons Arms, responded to this reviewResponded 2 days ago

Hi Jack, Firstly, I would like to apologise for the accident that took place yesterday with your daughter. The waitress who spilled the gravy was indeed very upset by the whole situation and would like to pass on her apologies once again. I assure you...More

Reviewed 4 days ago via mobile

Really nice setting and family friendly. Staff were helpful. Food was disappointing. We started with some bread. 2 small slices halved with olives and oil. For £6 we were shocked at the lack of actual bread. We ordered two other starters, average at best. Five...More

Thank Imogen R
Manager_Freemasons, Manager at Freemasons Arms, responded to this reviewResponded 2 days ago

Hi Imogen, Thank you for taking the time to write a review for us and I'm please to hear that the team were helpful on your visit to us. We aim to deliver high quality food, and I am sorry to hear that the food...More

Reviewed 4 days ago

Our visit was a Saturday lunchtime and upon entering I wondered if it was a day care centre or a pub ! The place was full of young couples each equipped with SUV sized push chairs and there were kids crying or screaming quite regularly....More

Thank JustininHT
Manager_Freemasons, Manager at Freemasons Arms, responded to this reviewResponded 2 days ago

Hi there, Thank you for taking the time to write a review for us. We appreicate all feedback to ensure that we keep improving. I am sorry to hear that your recent visit to us was disappointing. I will certainly pass your comments on to...More

Reviewed 6 days ago

We visited this pub after a lovely walk across Hampstead Heath and opted for the fixed lunch menu. The pub itself is bright and has a large garden and dining area. We both opted for the fishcakes which were delicious, presented well and arrived quickly....More

1  Thank Brooklyn8779
Manager_Freemasons, Manager at Freemasons Arms, responded to this reviewResponded 5 days ago

Hi there, Thank you for taking the time to write a lovely review for us. I'm so pleased to hear that you had a lovely lunch with us- the fishcakes are delicious! We hope to welcome you back again soon. Kind regards, Alexandra

Reviewed 1 week ago via mobile

We had an amazing time at this very friendly beautiful rustic pub with beautiful food. Severed by a lovely waitress, Daria, that was easygoing and quick to assist with food choices and offering us the best service. Definitely coming back !More

Thank Jnpm30
Manager_Freemasons, Manager at Freemasons Arms, responded to this reviewResponded 5 days ago

Hi there, Thank you so much for taking the time to write such a lovely review for us. I will certainly be passing your comments on to the kitchen team as well as Daria- I agree she is fantastic! We hope to see you again...More

Reviewed 1 week ago via mobile

We came in just after the lunchtime rush so most tables were being reset, however the hostess quickly prepared a table for us in the restaurant inside and we were shortly served after. Had a great 3 course meal, the downfall is that they've ran...More

Thank Vesta R
Manager_Freemasons, Manager at Freemasons Arms, responded to this reviewResponded 1 week ago

Hi Vesta, Thank you for taking the time to write a review for us! I will certainly pass your lovely comments on to the kitchen team, and I do apologise about the Seabass but I'm glad there was another option for you. I will also...More

Reviewed 1 week ago via mobile

A group of nine friends including myself visited the Freemasons Arms last Saturday night. I would have been disappointed if one of our main courses were wrong or just plain bad, but for it to be nine out of nine is an achievement. We obviously...More

1  Thank Kishkalad
Manager_Freemasons, Manager at Freemasons Arms, responded to this reviewResponded 1 week ago

Hi, I'm sorry to hear that your recent visit to us was dissapointing. We aim to deliver high quality food, and a high standard of service and I do apologise that we fell short of expectations. I would like to discuss your visit in more...More

Reviewed 1 week ago

my boyfriend and I went there for drinks after a walk in the park. We like wine and are quite fussy when ordering. there was a nice gentleman behind the bar who was able to tell us what types do they offer and helped us...More

1  Thank Lifetimetrip M
Manager_Freemasons, Manager at Freemasons Arms, responded to this reviewResponded 1 week ago

Hi there, Thank you for taking the time to leave a review for us- we really do appreciate it. I will pass your comments on the team- especially Kamil! We look forward to welcoming you back again soon. Kind regards, Alexandra

Reviewed 1 week ago via mobile

Came for a Sunday evening drink in the sunshine after a dog walk. EVERY table was DIRTY. Either uncleared from the previous use or cleared but not cleaned so crumbs and food debris everywhere- not returningMore

Thank CJL1973
Manager_Freemasons, Manager at Freemasons Arms, responded to this reviewResponded 1 week ago

Hi there, I am sorry to hear that your recent visit to us was disappointing. We do get very busy on Sundays, and I do apologise if the tables were not cleaned properly. I will pass your comments on to the team at our weekly...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$11 - $24
Cuisine
Meals
Lunch, Brunch, Late Night
Restaurant features
Free Wifi, Reservations, Outdoor Seating, Buffet, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments
Good for
Families with children, Kids, Large groups, Bar scene
Open Hours
Sunday
12:00 PM - 10:30 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 11:00 PM
Saturday
11:00 AM - 11:00 PM
Location and Contact Information
  • Address: 32 Downshire Hill | Hampstead Heath, London NW3 1NT, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London
  • Phone Number: +44 20 7433 6811
Description
Set in the wonderful location of Hampstead, The Freemasons Arms is a unique country pub and restaurant that blends rural charm with modern flair. We invite you to dine out in stylish yet welcoming surroundings and sample our seasonal menus, perfectly complimented by an array of cask conditioned ales and fine wines
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