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4 Princes Street, London W1B 2LE, England
+44 20 7629 3931
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  • Excellent49%
  • Very good33%
  • Average9%
  • Poor5%
  • Terrible4%
Travelers talk about
“sashimi” (32 reviews)
“fatty tuna” (4 reviews)
“spinach salad” (3 reviews)
Open Now
6:00 PM - 10:00 PM Hours
Japanese, Sushi, Asian, Vegetarian Friendly, Gluten Free Options
$$ - $$$
4 Princes Street, London W1B 2LE, England
All Details
Write a ReviewReviews (288)
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1 - 10 of 239 reviews

Reviewed 2 weeks ago via mobile

Great lunch. Food good, the beef teriyaki over cooked but everything else was very good. Nice and easy lunch

Thank SorayaBrooker
Reviewed July 6, 2018

The location changed recently. It is now in the Woodstock street: the tripadvisor address is wrong. The chicken katsu tasted good and remarkably like pork. However the essential shredded cabbage was sadly missing. The rice tasted not like Japanese rice. The new restaurant decoration is...More

Thank HPDubai
Reviewed June 16, 2018 via mobile

I took my kids for lunch as a special treat on a Saturday to the Mayfair branch (actually right by Oxford St tube so it’s very convenient). We ordered mostly a la carte and one set lunch. Note that the set lunch is much better...More

Thank HkRainbows
Mark M, Manager at Chisou, responded to this reviewResponded June 20, 2018

Dear HkRainbows, Thank you for your review and glad you and the kids enjoyed your lunch. We will be looking into fresh wasabi, it's very expensive in the UK as it doesn't travel well, but you are right, it's a great addition to sushi. Please...More

Reviewed May 30, 2018

I visited on recommendation of a good friend Mr Edmundsson of Iceland. Mark M was superb and spot on with his recommendations. I had Sashimi and Octopus carpaccio. All were superb.

Thank imranahmed61
Mark M, Manager at Chisou, responded to this reviewResponded May 30, 2018

Dear imranahmed61, Thank you for coming and we look forward to seeing you again soon on your next London trip. Have a great day.

Reviewed May 15, 2018 via mobile

I went to this restaurant with friends. We were 6 and were given seats by the bar as they had no big table available. It was fun, really reminded me of eating by the bar in Japan, yet it didnt no contribute to talking and...More

Thank 117LauG
Mark M, Manager at Chisou, responded to this reviewResponded May 30, 2018

Dear 117LauG, Thank you so much for the long and detailed review. However, I think you meant to put this on our sister restaurant's page, Kiri? Kiri is now closed and we will rebrand it as a Chisou, It's currently undergoing refurbishment and will open...More

Reviewed May 7, 2018 via mobile

We waddled up to this restaurant in London sunshine (very rare) and installed ourselves at an outside table. What followed was absolutely delightful and delicious and thoroughly enjoyable. We had a selection of delicious sushi. We had rock shrimp tempura. All of it classy and...More

Thank abafcb1969
Mark M, Manager at Chisou, responded to this reviewResponded May 11, 2018

Dear abafcb1969, Thank you for your kind words. We look forward to seeing you again soon. Please note that we will be moving to a new location as of 27th June 2018. The address will be 22 Woodstock Street, W1C 2AR. It's about a 3-minute...More

Reviewed April 30, 2018

I absolutely love this place. I have only ever ordered it to be delivered as we have a little dog and am not sure they accept dogs (in his bag)? Either way, their sushi is really authentic. I have had the spicy tuna maki, the...More

Thank foodieMCdudey
Mark M, Manager at Chisou, responded to this reviewResponded May 2, 2018

Dear foodieMCdudey, WOW, what an absolutely amazing view. We are a little concerned about your comments on the spicy tuna roll, we will pass these on and also look into the rice portions too. Can you please email info@chisourestaurant.com so we can give you a...More

Reviewed April 28, 2018 via mobile

The set lunch menu is incredible value and the food is excellent. The service is great and unobstrusive. Ideal for a friends or business lunch.

Thank claraMay1975
Mark M, Manager at Chisou, responded to this reviewResponded May 2, 2018

Dear claraMay1975, Thank you for your kind words, we'll see you very soon we hope.

Reviewed April 26, 2018 via mobile

Went today to have lunch at the Knightbridge Chisou and although it was almost empty we had to wait over 30min until they realised they got the order wrong and didn’t process it. So we had to walk out without lunch. A restaurant that forgets...More

Thank SorayaBrooker
Mark M, Manager at Chisou, responded to this reviewResponded April 27, 2018

Dear SorayaBrooker, Very sorry about this. Totally our fault. We would like to invite you back for a free lunch on us. Please feel free to bring a guest. Also we think you left a pair of glasses, we've kept them safe. Please show this...More

Reviewed April 18, 2018 via mobile

Great food and even better service! The restaurant is not very large and staff paya attention to its customers. It is somewhat expensive, but still worthwhile!

Thank Sander M
Mark M, Manager at Chisou, responded to this reviewResponded April 23, 2018

Dear Sander M, Thank you for your review, we hope to see you again very soon. Chisou

Set beside some of London's best parks and home to
world-class galleries, luxurious hotels, and famed
thoroughfares, the ultra upscale Mayfair is one of
London's most exclusive haunts. Here the shopping is
haute, the dining is exquisite, and the nightlife is
vibrant. A casual stroll through the area’s chic
streets will reveal that Michelin stars and
chauffeured cars are practically the norm here. Even
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Ask a question
Questions & Answers
Cat B
August 8, 2016|
AnswerShow all 2 answers
Response from Mark M | Property representative |
Yes, there is low gluten soy sauce and the sushi and sashimi is all gluten free. Enjoy.
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Average prices
$39 - $66
Lunch, Dinner
Restaurant features
Delivery, Takeout, Reservations, Private Dining, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Special occasions, Families with children, Business meetings
Open Hours
1:00 PM - 9:30 PM
12:00 PM - 2:30 PM
6:00 PM - 10:00 PM
12:00 PM - 2:30 PM
6:00 PM - 10:00 PM
12:00 PM - 2:30 PM
6:00 PM - 10:00 PM
12:00 PM - 2:30 PM
6:00 PM - 10:00 PM
12:00 PM - 2:30 PM
6:00 PM - 10:00 PM
6:00 PM - 10:00 PM
12:30 PM - 10:30 PM
Location and Contact Information
  • Address: 4 Princes Street, London W1B 2LE, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Mayfair
  • Neighborhood: Mayfair
  • Phone Number: +44 20 7629 3931
  • E-mail
With two central locations, Chisou serves some of the best Japanese cuisine in London. Our Izakaya style dining is a fantastic way to experience a great selection of Japanese food as guests are encouraged to order several dishes to share. Our sake is some of the best Japanese Nihon Shu in London, some only available at Chisou in the UK. All our restaurants have private areas which can be booked for small intimate functions or lager events. We continue the Japanese tradition of offering our guests privacy and exceptional service. We look forward to seeing you soon at Chisou restaurants. Yoroshiku Onegaishimasu!
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