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Browns Brasserie & Bar - West India Quay

#3,116 of 18,276 Restaurants in London
$$ - $$$, European, British
Unit A Dockmasters House 1 Hertsmere Road, London E14 4AY, England
+44 20 7987 9777
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Neighborhoods
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Overview
  • Excellent36%
  • Very good32%
  • Average14%
  • Poor9%
  • Terrible9%
Travelers talk about
“roast dinner” (9 reviews)
“pork belly” (6 reviews)
“crab” (6 reviews)
Closed Now
All hours
CUISINES
Bar, European, British, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Unit A Dockmasters House 1 Hertsmere Road, London E14 4AY, England
All Details
Write a ReviewReviews (617)
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1 - 10 of 597 reviews

Reviewed yesterday

yesterday evening...indeed disgusting toilets. Waiter wasn't particularly friendly but did his job. small portions: starter of 3 tiny scallops on a decorative sweet potato mash, followed by main course of 2 tiny ( and mushy) fishcakes on decorative greens. Will not return. Great location of...More

Thank swisschris50
Reviewed 2 days ago

Visited the restaurant on a Friday early evening, a table for five with the family. The music was too loud to hold a conversation, as the speaker was directly over our table, however, the staff turned it down to a sensible level when asked. The...More

Thank Steve W
Reviewed 3 days ago via mobile

This place is wonderful, big portion sizes with delicious food and great pricing. Our server, Fede, was so sweet and informative. I would recommend this place!

Thank Jamie M
Reviewed 1 week ago via mobile

I went to Browns for a fantastic lunch with my date. The ambience was tranquil and warming. The food was fantastically presented and truly delicious. The fish pie I had was massive and so creamy and rich. The lamb was cooked exactly as requested to...More

Thank Scott M
Reviewed 2 weeks ago via mobile

Me and my girlfriend had the lunch menu. We both had soup and it was very tasty, creamy with toasted bread on the side. Main courses were great as well. The truffle chips were very truffley. We had one dessert to share. Drink wise I...More

Thank ntony2016
General Manager A, Manager at Browns Brasserie & Bar - West India Quay, responded to this reviewResponded 1 week ago

Many thanks for your feedback following your recent visit, we are pleased to hear how much you enjoyed your experience and how much David looked after you. Many apologies about the card machines - they work on wifi and when our internet crashes there is...More

Reviewed 2 weeks ago via mobile

Quiet restaurant in a nice area of Canary Wharf Reasonably priced Quick service and caring staff Both my friend and I found our dishes delicious

Thank Veronique B
General Manager A, Manager at Browns Brasserie & Bar - West India Quay, responded to this reviewResponded 1 week ago

Dear Veronique, Many thanks for your review, we are pleased you and your friend enjoyed your visit. Kindest regards, Rachael

Reviewed 3 weeks ago via mobile

We came here to have dinner and drinks after work during mid week. The location of this Browns is very beautiful, and also currently there are winter lights taking place in Canary Wharf which just gave the area that just tiny bit earlier. We were...More

Thank Roweena M
General Manager A, Manager at Browns Brasserie & Bar - West India Quay, responded to this reviewResponded 1 week ago

Dear Rowena, Many thanks for your lovely review, we are pleased to read that you enjoyed your visit. I will pass your conpliments on to David, it's great to hear he looked after you so well. We loom forward to welcoming you back soon. Kindest...More

Reviewed 3 weeks ago via mobile

Went there with a friend to get a drink and catch up. We got few cocktails and she got fish. Food was served quickly and was delicious, brought to us by a lovely Spanish man. (I'm sorry Spanish man-I forgot your name! But I will...More

Thank Emil P
General Manager A, Manager at Browns Brasserie & Bar - West India Quay, responded to this reviewResponded 1 week ago

Dear Emil, Many thanks for your 5 star review, we are pleased to hear how much you enjoyed your visit. I will pass your conpliments on to your waiter David, and the team. We hope to see you again soon. Kindest regards, Rachael

Reviewed 3 weeks ago via mobile

We went there to have dinner. Even if the restaurant was fully booked, the host did her best to accommodate us. Our waitress, Charlotte, looked after us very well. She was friendly and professional. We had camembert to share and I had blade of beef...More

Thank AlePitti
General Manager A, Manager at Browns Brasserie & Bar - West India Quay, responded to this reviewResponded 1 week ago

Dear Alessandra, Many thanks for your 5 star review, we are pleased to hear how much you enjoyed your visit. I will pass your conpliments on to Charlotte the team. We look forward to welcoming you back soon. Kindest regards, Rachael

A TripAdvisor Member
1
Reviewed 3 weeks ago via mobile

Came here with my friends to celebrate a happy occasion, but the mood was spoilt by the disappointing food - small portions, long wait and tasteless food. Will not be coming back.

Thank A TripAdvisor Member
General Manager A, Manager at Browns Brasserie & Bar - West India Quay, responded to this reviewResponded 2 weeks ago

Dear Anonymous, We are sorry to hear that you did not enjoy your recent visit. This is upsetting to read, and I must apologise that your visit fell below our usual standards of food quailty and service. Yours sincerly, Rachael

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$14 - $34
Meals
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations, Wine and Beer, Accepts Credit Cards
Good for
Large groups, Bar scene, Scenic view, Kids, Families with children, Special occasions, Business meetings
Open Hours
Sunday
9:00 AM - 10:30 PM
Monday
9:00 AM - 11:00 PM
Tuesday
9:00 AM - 11:00 PM
Wednesday
9:00 AM - 11:00 PM
Thursday
9:00 AM - 11:00 PM
Friday
9:00 AM - 11:00 PM
Saturday
9:00 AM - 11:00 PM
Location and Contact Information
  • Address: Unit A Dockmasters House 1 Hertsmere Road, London E14 4AY, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Docklands / Canary Wharf / Isle of Dogs
  • Neighborhood: Docklands / Canary Wharf / Isle of Dogs
  • Phone Number: +44 20 7987 9777
  • E-mail
Description
West India Quay is a thriving part of London in the heart of the Docklands. The Browns building was once a sugar warehouse, built in the early 19th century by Napoleonic prisoners of war. It has a truly distinctive atmosphere and a lovely external seating area overlooking the dock. The site is spread over two floors with a large front external terrace and lower ground floor bar garden. Come and enjoy our innovative take on classic dishes, or join us for one of our legendary cocktails in the heart of the Docklands.
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