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The Rose Lounge

#4,533 of 17,078 Restaurants in London
Certificate of Excellence
$$$
Neighborhood:
St. James's
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Sofitel St James | Sofitel London St James, London SW1Y 4AN, England
442077472200
Website
Today
4:30 pm - 11:30 pm
Closed now
All hours
Hours:
Sun 12:00 pm - 10:30 pm
Mon - Thu 4:30 pm - 11:30 pm
Fri 4:30 pm - 12:30 am
Sat 12:00 pm - 12:30 am
More Info
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87 Reviews from our TripAdvisor Community

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Showing 74: English reviews
London, United Kingdom
Level Contributor
4 reviews
3 restaurant reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

The whole experience was a bit shocking to be fair myself and my friend bought a groupon voucher for afternoon tea which is maybe why we got such shocking service We were there for a total of two hours They gave us tea after about 20mims then after 45-1hr got some sandwiches Which were nice the scones were soooo bad... More 

Helpful?
Thank Tangy01
N_Pesty, General Manager at The Rose Lounge, responded to this review

Dear guest, I thank you for your feedback. I am extremely surprised by your comments as they do not reflect at all our normal standards of service. Service is usually swift and attentive and all our food is prepared on a daily basis. No left overs. Again thank you for your feedback and I look forward to welcoming you back.... More 

London, United Kingdom
1 review
1 of 5 stars Reviewed 4 weeks ago

I visited the Rose lounge for afternoon tea using a groupon voucher. On arrival we were given a menu however when it was made known to the waiter that this was a groupon booking he advised we would have an alternative selection. The lounge itself was lovely however the service and the food was a huge let down, the waiter... More 

Helpful?
Thank vikkiacc
N_Pesty, General Manager at The Rose Lounge, responded to this review

Dear Guest, Thank you for your comments. I am really sorry that our afternoon tea did not match your expectations. I know from the exchange of emails you have had with our Restaurant Manager, you were unhappy with our afternoon tea offering but I can assure you that we treat all our guests the same no matter which way they... More 

London, United Kingdom
Level Contributor
17 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 5, 2016

We visited The Rose Lounge for afternoon tea as a birthday treat. The room itself is beautiful, with really comfy chairs and sofas so you feel at home. The staff are very attentive, and let you go at your own pace without hovering over you! All the sandwiches, scones and cakes are of a very high standard, and the staff... More 

Helpful?
1 Thank Sarah H
N_Pesty, General Manager at The Rose Lounge, responded to this review

Dear madam, I thank you for this detailed, positive feedback. I am truly glad to hear that yourself and your party have loved your experience of Afternoon Tea in The Rose Lounge. We have indeed added a twist of French elegance to this British tradition. We look forward to welcoming you all back. A bientot. Nicolas Pesty General Manager Sofitel... More 

London, United Kingdom
Level Contributor
13 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed March 29, 2016 via mobile

Really enjoyed our afternoon tea at the Rose Lounge. The staff were extremely attentive and the selection of food were all delicious. I would highly recommend if you feel like spoiling yourself or others!

Helpful?
Thank JB2342
N_Pesty, General Manager at The Rose Lounge, responded to this review

Dear guest, I thank you for this very complimenting feedback. Thank you for your words of praise with regards to our high standards of service as well as the flavoury, refined food served to you. We look forward to your next visits. A bientot. Nicolas Pesty General Manager Sofitel London St James More 

Perth, Australia
Level Contributor
44 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed March 29, 2016 via mobile

The room is gorgeous and it was so lovely to have a live harpist play. This was a pricey afternoon tea but there was plenty of food with unique savoury choices. We had to take some patisserie cakes home as we were so full! It is pricey but decadent so great for a special occasion!

Helpful?
1 Thank kylie p
N_Pesty, General Manager at The Rose Lounge, responded to this review

Dear guest, Thank you very much for taking the time to tell us about your amazing Afternoon Tea experience in The Rose Lounge. Indeed the harpist brings a peaceful feeling all along the afternoon. I am so pleased to hear that you have loved the food served to you! We look forward to your next visits. A bientot. Nicolas Pesty... More 

United Kingdom
Level Contributor
56 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed March 26, 2016 via mobile

A high quality afternoon tea with more food than would you normally expect. Do not fill up on too many sandwiches otherwise you will not be able to enjoy the cakes which are the highlight

Helpful?
1 Thank Bill H
N_Pesty, General Manager at The Rose Lounge, responded to this review

Dear guest, Thank you so much for this complimenting feedback. I am really glad to read that you have very much enjoyed your Afternoon Tea experience. We look forward to welcoming you back to The Rose Lounge. A bientot. Nicolas Pesty General Manager Sofitel London St James More 

Level Contributor
89 reviews
74 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed March 13, 2016 via mobile

I booked a table at the Rose Lounge for a Mother's Day treat, from the moment we arrived until the moment we left the whole experience was outstanding. The setting, a small tea room within a beatific hotel, was quaint and peaceful. Service was impeccable throughout the afternoon, we were made to feel spoilt yet at ease and relaxed. Our... More 

Helpful?
Thank Ali_Royal_2015
N_Pesty, General Manager at The Rose Lounge, responded to this review

Dear Guest, Many thanks for your excellent comments. I am delighted that our afternoon tea offering, the décor and the service you received for this special occasion made your visit extra special and so lovely. We hope we will have the pleasure to welcome you again for another memorable experience. Kind regards Nicolas Pesty More 

London, United Kingdom
1 review
1 of 5 stars Reviewed February 22, 2016

I have been to the Sofitel St James Balcon a few times and the atmosphere and service was always great and plenty of food. You are treated well and somebody is always on hand to ask if you need anything else. So having had such a good experience at the Balcon I thought he Rose Lounge, with its beautiful setting,... More 

Helpful?
Thank Dominika W
N_Pesty, General Manager at The Rose Lounge, responded to this review

Dear guest, I thank you for your feedback. I am sorry to hear about the slow service provided to you. Please rest assured that this does not reflect our normal standards and will be addressed. I am however extremely surprised with your comments about our food as we generally get excellent feedbacks. We offer indeed a wide range of products... More 

Hong Kong, China
Level Contributor
9 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 29, 2016

A very beautiful place for afternoon tea. A very small lounge in Sofitel Hotel St. James with only 10 tables (thus better make reservation). We ordered a tea set with the signature cocktail - Champagne + Lychee + Rose which is lovely. Love the scone, super yummy. High Recommended.

Helpful?
Thank vii39
N_Pesty, General Manager at The Rose Lounge, responded to this review

Dear guests, Thank you so much for your positive feedback as your complete satisfaction is our utmost reward. We look forward to welcoming you back. A bientot. Nicolas Pesty General Manager Sofitel London St James More 

London, United Kingdom
Level Contributor
12 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 24, 2016

We took my mother here for her birthday to treat her to an afternoon tea. The tea was lovely, the scones good and the cakes delicious. My wife who can't eat gluten was looked after and provided with everything including the scones (which are often replaced with brownies at other afternoon teas)! The service was good and they were very... More 

Helpful?
Thank Dale C
N_Pesty, General Manager at The Rose Lounge, responded to this review

Dear Guest Many thanks for your very nice feedback. I am delighted that you had a lovely birthday celebration with your mother and particularly enjoyed our special gluten free afternoon tea. It is always a pleasure to make our guests happy! We look forward to seeing you again. Kind regards Nicolas Pesty More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
    Atmosphere
    4.5 of 5 stars
Average prices
$33 - $46
Cuisine
British, French, International
Meals
Breakfast, Lunch, Drinks, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol
Good for
Bar scene
Open Hours
Sunday
12:00 pm - 10:30 pm
Monday
4:30 pm - 11:30 pm
Tuesday
4:30 pm - 11:30 pm
Wednesday
4:30 pm - 11:30 pm
Thursday
4:30 pm - 11:30 pm
Friday
4:30 pm - 12:30 am
Saturday
12:00 pm - 12:30 am
Location and Contact Information
  • Address: Sofitel St James | Sofitel London St James, London SW1Y 4AN, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > St. James's
  • Neighborhood: St. James's
  • Phone Number: 442077472200
  • This restaurant is at Sofitel London St James

Questions & Answers

Questions? Get answers from The Rose Lounge staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in St. James's

Neighborhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
Explore this neighborhood