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London's Pride

| Queens Terminal, T2 Airside, London TW6 1EW, England
+44 20 3728 7978
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Overview
  • Excellent29%
  • Very good36%
  • Average15%
  • Poor9%
  • Terrible11%
Travelers talk about
Open Now
5:30 AM - 9:30 PM Hours
CUISINES
Brew Pub, British, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
| Queens Terminal, T2 Airside, London TW6 1EW, England
All Details
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1 - 10 of 435 reviews

Reviewed 4 days ago via mobile

Great beer selection and tasty food options. Very well run business. Thanks John for your assistance. Will definitely visit again.

Thank SHB31
London's Pride M, Manager at London's Pride, responded to this reviewResponded 2 days ago

Hi, Thank you very much for taking the time to review us and for the great feedback. I will pass on your comments to John. Hope to see you next time you travel from T2. best regards. Carlos

Reviewed 1 week ago via mobile

Had an hour to kill so ordered a beer and sat down. It appears in the wrong plsce as I was not eating. Moved on to another area in the pub only to be moved on again. Shocking customer service. Avoid. I know I will...More

Thank amberwillow
London's Pride M, General Manager at London's Pride, responded to this reviewResponded 1 week ago

Dear amberwillow, I am really disappointed with this review. One of the key golden rules that we live by is to "always do the right thing", clearly moving one of our guests' twice for just trying to have a drink is not the right thing....More

Reviewed 1 week ago via mobile

Very nice food Especially the fish and chips Overall a very good pre flight place to visit I loved the decor and service.

Thank asinghdua
London's Pride M, Manager at London's Pride, responded to this reviewResponded 2 days ago

Hi, Thank you very much for taking the time to review us and for the great comments. I will definitely pass on your comments to our team. Hope to see you next time you travel from T2. Best regards, Carlos

Reviewed 2 weeks ago via mobile

Had the sausage and mash and was very disappointed, child sized portion, barely warm and overpriced at nearly £15... Count the peas on the plate...😂More

Thank Pete S
London's Pride M, General Manager at London's Pride, responded to this reviewResponded 2 weeks ago

Dear Pete S, thank you for sharing your experience. Constructive feedback is crucial and helps us to challenge the way we do things. I am sorry to read that your meal was a disappointment as our aim is to have all of our customers leaving...More

Reviewed 2 weeks ago via mobile

My breakfast arrived well presented leaving me excited to tuck in. A sign of things to come was when I picked up my toast to find it stone cold, with the rest of the plate tepid at best. Really good ingredients cooked really poorly. Black...More

Thank shrimperboy
London's Pride M, General Manager at London's Pride, responded to this reviewResponded 2 weeks ago

Dear Shrimperboy, thank you for taking the time to feed back on your recent experience. I find this particular review extremely constructive and gives some clear points to share with the kitchen team that we can work on improving. It is great however to see...More

Reviewed 3 weeks ago via mobile

Massively disappointed. My daughter had the child’s mac’n’cheese. The portion was tiny and the sauce was barely more than a basic white sauce with no cheese flavour. My burger was below average and my wife’s fish cakes were ordinary. My son’s fish and chips were...More

Thank Christopher C
London's Pride M, General Manager at London's Pride, responded to this reviewResponded 3 weeks ago

Dear Christopher, thank you for this feedback, we appreciate all feedback as it assists us in improving our offer and continuing to better ourselves. It is a real shame to hear that you did not enjoy your meals with us on your recent visit. I...More

Reviewed 4 weeks ago

After a trip to Norway, we had 3.5 hours to wait at Heathrow Terminal 2 before catching our flight back to USA. We decided to have lunch at London's Pride. My husband and I LOVE fish and chips and have not found any in the...More

Thank AJUC
London's Pride M, General Manager at London's Pride, responded to this reviewResponded 4 weeks ago

Dear AJUC, thank you so much for taking the time to review your recent visit. Your detailed account of the fish and chips served here is fantastic and is something that I will look forward to sharing with my kitchen team. Thank you also for...More

Reviewed 4 weeks ago via mobile

Ok, a bit early for dinner, but I ha no lunch and want to sleep on plane later! Got some nice beer and a good steak with sauce bernaise. Nice spirited staff - not common on all airports! - like the lady on my picture!...More

Thank Ralf M
London's Pride M, General Manager at London's Pride, responded to this reviewResponded 4 weeks ago

Dear Ralf, it is brilliant to hear how you scheduled your meals to allow for a sleep on the flight - very wise I might add. I am always pleased to read kind words regarding the team here at London's Pride, especially if it is...More

Reviewed 5 weeks ago

We have eaten here before on our journeys, & probably because of travelling times, the food arrived quick. Pie 6 a pint is a must on your last day in the UK !More

Thank Nigel P
London's Pride M, General Manager at London's Pride, responded to this reviewResponded 4 weeks ago

Hi Nigel, I love hearing from guests that continue to use us before departing from terminal 2. Therefore it is brilliant to see this here and that we send you off with a pie and a pint before you leave the UK. Long may that...More

Reviewed July 11, 2018 via mobile

Ordered the fish and chips and the falafel burger and two pints, the server was very friendly but the food wasn’t up to scratch, the greasiest fish and chips ever! The burger was ok , took the lettuce leaf out as it was black, and...More

Thank Sandra O
London's Pride M, General Manager at London's Pride, responded to this reviewResponded 4 weeks ago

Dear Sandra O, thank you for taking the time to comment on your recent visit as all the feedback we receive is taken on board. I am really pleased to read that you were happy with the service and that you were looked after well....More

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Questions & Answers
sm1234
November 16, 2015|
Answer
Response from Jakeal82 | Reviewed this property |
This is not a great place to stay for 8 nights!! It is on the direct flight path therefore it is geared up for only people staying 1 or 2 nights.
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Street Parking, Wine and Beer, Accepts Discover, Accepts Credit Cards
Good for
Local cuisine, Kids, Families with children, Large groups
Open Hours
Sunday
5:30 AM - 9:30 PM
Monday
5:30 AM - 9:30 PM
Tuesday
5:30 AM - 9:30 PM
Wednesday
5:30 AM - 9:30 PM
Thursday
5:30 AM - 9:30 PM
Friday
5:30 AM - 9:30 PM
Saturday
5:30 AM - 9:30 PM
Location and Contact Information
  • Address: | Queens Terminal, T2 Airside, London TW6 1EW, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London
  • Phone Number: +44 20 3728 7978
  • E-mail
  • This restaurant is at Heathrow Airport (after security)
Description
Jetting out of London means leaving behind one of the capital’s greatest treasures – Fuller’s beer. But thanks to London’s Pride, Fuller’s inaugural airside pub, passengers at Heathrow Terminal 2 can now enjoy the brewery’s famous ales, food and service right up until take-off.
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