We visit this place for several years now. Food is always consistently good, however, service went downhill since last lockdown. Waitresses are generally friendly, but managers (staff wearing combination of black and white) are very rude.
Short haired young lady wearing white shirt with sleeveless...black tuxedo took our order. While she was putting plates on our table, I have asked if it's possible to have fork instead of chopsticks. When ignored, I repeated myself. After a while, she looked at my partner asking about the order, like I didn't exist, while I was right next to her. Immediately, I thought she doesn't like people from my group (Eastern European).
The order came disorganized (chicken dish came first and got cold while waiting for noodles). You could blame it on place being busy. Unfortunately, this sort of thing happens all the time for the last two years.
After finishing meal I asked one of the waitresses for toilet directions and was pointed towards it without any comments. I went through the dining area, which was half empty. Then, older lady (in manager clothing) has shouted behind my back, seemingly agitaded. Apparently, to access toilets you need to walk through staff counter area (which is not obvious as it's their working space) or else face her wrath. I've been told that "Next time, you will go here", "I told you, now you know". Oh well, there will be no next time. Thank you for doing it on our anniversary.
One star above bare minimum rating is for a good food only, it's not chef's fault.More