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#2,363 of 15,138 Restaurants in London
RATINGS
Food
Service
Value
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CUISINES
Italian
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Dinner, Drinks
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meals, features, about
Reviews (528)
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Traveler rating
204
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71
23
33
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All reviews pasta carpaccio cobb salad lobster italian cuisine pre theatre meal special occasion belgravia artichoke
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Reviewed 1 week ago

On arrival we had to ask if we could hang our coats. Then the lady was confrontational, argumentative and rude about we only had 1.5 hours for our dinner reservation and I told you so… and I should have read so on Open Table. And...that she rang to tell me - we never spoke and no voice message received. Just disappointing to arrive to this verging on hostile reception from a front of house person. 1.5 hours was fine but to have this attitude that was slightly aggressive wasn’t a great start to a romantic dinner.. having said this, all the other staff members were lovely and friendly and the food was great.More

Date of visit: February 2024
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Reviewed December 11, 2023

Turned up late after a long day working locally and the restaurant was very busy. Despite that the staff organised us a lovely quiet table (this place is buzzing) and got us seated quickly. The pasta we ordered was excellent but pricey (this place describes...itself as for the well heeled) to be fair we should have noticed the chauffeurs lined up outside in the Range Rovers... I had carbonara (possible the best I've ever had) and a colleague had the ravioli. All in all I'd say it's just about worth it money wise if you don't do as we do and turn up late and tired, instead savouring your time here.More

Date of visit: November 2023
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Reviewed December 1, 2023 via mobile

From the beginning, on entering this restaurant & considering the calibre of the place, we stood waiting-not for long, but long enough-for someone to greet us. It was busy & bustling with very efficient waiters, that sat us down & we perused a beautiful menu....The prices are top end. We knew we’d be spending some money. Our wine buff friend was happy with the menu, but again, high end. So we chose, we got looked after, we were amazed & then the second hiccup. A long delay for a main to come out. Irritating in any restaurant, but unforgivable at this level of dining. The kitchen closed at 3 & from then on we were virtually abandoned. The service when it came, was surly. A shame. And at £350 a head, I would have expected better.More

Date of visit: November 2023
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Reviewed November 21, 2023 via mobile

Lazy service - from walking in to throughout the meal. It lets the food down which is good. There was no welcome or assistance and staff weren’t in the mood to help. Disappointing. It’s expensive too.

Date of visit: November 2023
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Reviewed November 7, 2023

This is one of the best restaurants in London on a summer's day but even in Autumn the food is spectacular. Highly recommended.

Date of visit: October 2023
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Reviewed October 12, 2023

Santini is a cut above all restaurants. The food is excellent, and the service is perfect. We went for appetizers, full dinner, and birthday dessert-which they did not charge! Everything was delicious. The wait-staff was attentive and kind. I can't wait to go back.

Date of visit: October 2023
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Reviewed July 5, 2023

Whilst not cheap, it is good value for money as the food is excellent and the portions a decent size. Perfectly attentive staff, great vibe, good mix of age range of diners. It is easy to see why this is such a popular restaurant. Highly...recommended. If weather is good, ask for outside table. And a particular shout out to the manager for the candle!More

Date of visit: July 2023
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Reviewed June 30, 2023

Shockingly expensive for mostly poor food.Crab salad over seasoned ( in fairness without asking they removed from bill) Calamari totally overcooked. Carpaccio very nice. Decor lovely. Full of expensive account city boys/ lawyer types. Be brave boys take your clients to Zizzi in Cardinal Place....At least half the cost and twice the quality. It’s a chain restaurant and your clients will be impressed by your choice. I hate giving poor reviews but seriously at these prices it is irritating. I actually don’t mind paying for high quality at all but do object to seriously high priced for poor quality. May I was unlucky but reading other reviews I think not.More

Date of visit: June 2023
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Reviewed April 28, 2023 via mobile

I used to love this restaurant, however, they increased their price so much that it became prohibitive and frankly unacceptable. I will never go there again, the quality of food does not deserve the prices they charge. Please check the menu before booking. In addition...their wine list is insultingly expensive.More

Date of visit: April 2023
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Reviewed November 28, 2022

had to wait 45mins to get our table, the restaurant wasnt even full. we were a group of 10 and were mushed in the corner of the bar to wait. could barely get any service. finally sat down and were given free focaccia as apology...for 45 min wait, it was stale and cold. waitresses were rude, one knocked a plate and dirty fork into my head and didnt even apologise. still charged large service fee despite the monstrosity of service we experienced. NEVER RETURNING. AVOID AT ALL COSTS, overpriced and just generally rubbishMore

Date of visit: November 2022
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Reviewed August 26, 2022

The food tasted good, the service was reasonable though not particularly friendly, the ambience was pleasant but the prices did not justify the quality. £9 for a small bottle of Peroni, £6.50 for a bottle of sparkling water, £50 for a steak with 3 little...tomatoes and no other vegetables but you can have mashed potato for a further £9. On top of that a £1.50 cover charge per person, which doesn't even include a bread roll and 13.5% service charge. As for wine a very ordinary bottle of Pinot Nero will set you back £71. It worked out at over £130 per person and only one person had a dessert. I think this restaurant has just lost the plot in terms of pricing when compared to other Italian restaurants in London which is a pity because otherwise I would be happy to visit it again.More

Date of visit: August 2022
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Reviewed August 19, 2022 via mobile

We stayed across the street from this place so thought we would try it as a special last night in London dinner. We ordered the £46 prawn risotto which tasted like it came from a can. I have never been so disappointed in a meal....The ravioli was very good but not great and the cheese cake at £19 was no better than store bought. Would never return. The place was beautiful but the food is less than average.More

Date of visit: August 2022
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Reviewed August 17, 2022

I would say that this was probably my least favorite experience, although the food was ok. When you are spending X amount of money (our bill came to £350 - 2 adults and 3 year old), you expect a certain level of professionalism. If you...go to any restaurant, no matter what level, you expect the staff to have some level of knowledge and training. The setting is beautiful, we sat in the garden, but the staff lack the most basic training. I felt like the staff were volunteers for the evening! The staff consisted mostly of young adults who truly didn't know what they were doing, and did a lot of standing around. Fast food restaurants have better-trained staff and are more knowledgable and attentive. The most memorable moment was when we ordered 2 Dover soles, one of our favorites, and we asked for a Meurniere sauce, which is a classic sauce that is usually served with the sole. For £65 each, it's the least you can expect, and our server didn't know what it was. I don't blame her for not knowing, but I blame the chef for not knowing! Our server first asked what it is and then said they can't do that. I insisted, and she went to the kitchen 2 times to ask the chef if they can do the Meuniere sauce for us. They refused and said that they can't do it. I was shocked, considering all it is is browned butter and lemon juice! After the second time, I insisted again saying again that it is basically melted butter with lemon juice, and I finally said "please just bring me melted butter and a lemon and I can do it myself". We finally received our ingredients and I mixed the butter with lemon on the table and we finally had our sauce. It ruined the entire experience and I just wanted to leave at that point. It shouldn't be this hard in any restaurant to receive basic service. Our plates weren't cleared (needed space for my daughter's coloring books) we had to keep asking them to clear our table, we had to keep calling them to order more drinks, and had to ask for cutlery (wasn't replaced after our starters) and found the entire experience just hard work. I will not go there again nor will I ever recommend it. It is a shame because it has a great reputation and history, which is being ruined by the extremely unprofessional and poorly trained staff.More

Date of visit: June 2022
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Reviewed August 10, 2022 via mobile

Rude and aggressive manager and unprofessional staff. They need long training before having customer facing job. Never again

Date of visit: August 2022
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Reviewed August 4, 2022

Booked this for a pre-theatre meal. Italian food is one of our favourites. When we arrived, initially I was pleased that we went out to the patio but being surrounded by 1980s plastic flowers seemed a bit of a let down. Our first courses were...good: artichoke and courgette flowers but the main courses were very disappointing. I decided to treat myself to the lobster linguine £46 but alas the lobster was overcooked so it was very chewy. The sauce appeared to be non existent and a few chopped tomatoes thrown in as an afterthought. My husband had a pasta dish with goats' cheese and he was not impressed. Poor value for money and left feeling most unimpressed. Thankfully the show at the theatre was good.More

Date of visit: July 2022
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183neilj
July 29, 2018|
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Response from noelleAB | Reviewed this property |
Smart casual is perfect
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SANTINI RESTAURANT, London - Victoria - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Santini Restaurant

Santini Restaurant is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4