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Byron The O2

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Ratings and reviews

#1,414 of 19,156 Restaurants in London
Certificate of Excellence2015 - 2019 Winner
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$9 - $25
CUISINES
American
Special Diets
Vegetarian Friendly, Gluten Free Options
View all details
meals, features, about

Location and contact

Reviews (441)
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418 results
Traveler rating
199
145
48
13
13
Traveler type
Time of year
LanguageEnglish
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Traveler rating
199
145
48
13
13
Show reviews that mention
All reviews burger fries mac and cheese halloumi salad pre show oreo milkshake quick service fast food seated straight away washed down quick bite atp bun gig gbk medium
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1 - 10 of 418 reviews
Reviewed 2 weeks ago via mobile

We visited here for lunch whilst at the o2 . Service was great from start to finish . Good selection of largers Byron was good and milkshakes. Drinks and food brought quickly after ordering all food cooked fresh in a open plan kitchin . Bryon...More

Date of visit: August 2019
Thank DeanS138
ByronHamburgers, Guest Relations Manager at Byron The O2, responded to this reviewResponded 1 week ago

Thanks so much for your review, Dean. It's nice to know that you like what we're doing here at Byron and we're pleased that your meal was to your liking! Thats the aim of our game and we're chuffed you had a good experience. Thanks...More

Reviewed 4 weeks ago via mobile

Good service, decent enough Byron Burger with fries and slaw. Not cheap but then again its the 02! Good atmosphere - no complaints.

Date of visit: August 2019
Thank MartinNeonValley
ByronHamburgers, Guest Relations Manager at Byron The O2, responded to this reviewResponded 2 weeks ago

Really pleased you had a good one, Martin! No complaints is how we like it! Thanks so much for your review and we hope to see you again soon

Reviewed August 10, 2019

After an exciting time, bouncing around the trampoline park myself and my partner decided to take our grandchildren for food. What better place than Byron! Having previous experienced the Bluetwater branch (Amazing service and manager there), we thought we would try the one at the...More

Date of visit: August 2019
Thank AGSmith65
ByronHamburgers, Guest Relations Manager at Byron The O2, responded to this reviewResponded 1 week ago

Thanks so much for taking the time to say so! It's lovely to know you always have a good experience visiting us, with our teams always treating you well and the food being exactly to everyone's liking! We could ask for more that this and...More

Reviewed July 22, 2019 via mobile

Upon going to the o2 for the basketball I ate at Byron and it is 100% the best restaurant inside the o2. the food is good, however staff were impatient. overall it was ok.

Date of visit: May 2019
Thank Michael F
ByronHamburgers, Owner at Byron The O2, responded to this reviewResponded August 9, 2019

Really glad we made the cut among the rest! Thanks for saying so Michael :)

Reviewed July 14, 2019

Had two course meal here. Food was alright but the wait staff were extremely disorganised. We had multiple staff members coming up to our table to take our order even though we’d already given it to someone earlier. I asked for a tap water during...More

Date of visit: July 2019
Thank Nturco
ByronHamburgers, Owner at Byron The O2, responded to this reviewResponded July 15, 2019

Hello! Firstly, thank you for taking the time to share all the details of your visit with us. We're sorry to hear that you're experience wasn't up to scratch - this isnt what we like to hear. I will be sharing these details with the...More

Reviewed July 1, 2019

Went here at a lunchtime, after visiting the O2 Icon Shopping Outlet. It's right next door to this new outlet. There were very few people - we got fast service and very polite waiting staff. We chose burgers and a beer and it was just...More

Date of visit: June 2019
Thank CheekyLondon
ByronHamburgers, Guest Relations Manager at Byron The O2, responded to this reviewResponded July 2, 2019

Good morning and thanks so much for your wonderful review. We really value your feedback and kind words and we'll be sure to share it with the team!

Reviewed June 26, 2019

Quick service and the food came out quickly. Burgers were good albeit slightly on the pricey side. Only grumble I had was the volume of the background music, why do some chains feel the need to play at such a loud volume?

Date of visit: May 2019
Thank ferg17
ByronHamburgers, Guest Relations Manager at Byron The O2, responded to this reviewResponded June 28, 2019

Hi, we’re pleased to hear you enjoyed your meal but we’re sorry to hear you found the music too loud. We'll pass on your feedback to the team and please do email us at byron@byronhamburgers.com if you'd like to discuss things further - thank you.

Reviewed June 23, 2019

We arrived to the place,a staff member took our order,the place was very busy,so we thought was normal that we had to wait before to get our food,after one hour and 20minutes we asked another member of the staff if there was still long to...More

Date of visit: June 2019
Thank Happiness664098
ByronHamburgers, Public Relations Manager at Byron The O2, responded to this reviewResponded June 24, 2019

Hi, we're very sorry to hear that and thanks a lot for sharing all the details with us. We'd like to follow up with you via email (and will share your message with the area manager for the restaurant so they can pick up with...More

Reviewed June 16, 2019 via mobile

After a terrible journey to the O2 we needed a quick meal before the show, we had 30 minutes and told the team that, we were in, fed and paying the bill within 30 minutes. The food was lovely, I had a V Rex burger...More

Date of visit: June 2019
Thank jumpinletsgo
ByronHamburgers, Guest Relations Manager at Byron The O2, responded to this reviewResponded June 17, 2019

We’re thrilled you had such a good time – I will pass on your feedback to the team and we do hope to see you again soon!

Reviewed June 16, 2019 via mobile

Lovely Mac n cheese balls but they were a bit hot for me as they had chilli flakes all over them. Clucky burger and fries were lovely, one of the best burgers I have ever had. The chocolate brownie was the worst brownie I have...More

Date of visit: June 2019
Thank Hmmyumyum
ByronHamburgers, Guest Relations Manager at Byron The O2, responded to this reviewResponded June 17, 2019

This isn't what we like to hear and we're very sorry that your brownie wasn't up to our usual high standards. Please could you email the details to us at: byron@byronhamburgers.com and we will look into it - thank you.

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