We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Burrito Mama

Claimed

Ratings and reviews

#722 of 1,668 Quick Bites in London
#8,601 of 22,140 Places to Eat in London
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Mexican, Fast Food
Special Diets
Vegetarian Friendly
Meals
Lunch, Dinner
View all details
meals, features

Location and contact

Reviews (53)
Filter reviews
50 results
Traveler rating
23
18
2
3
4
Traveler type
Time of year
LanguageEnglish
More languages
Traveler rating
23
18
2
3
4
See what travelers are saying:
Selected filters
FilterEnglish
Updating list...
1 - 10 of 50 reviews
Reviewed July 14, 2019 via mobile

Gotta say, coming from North America, I was a little hesitant to eat Mexican food overseas. But! Burrito Mama definitely put me at ease. Not to mention the great service. My server definitely knew what he was doing, and I greatly appreciated his expertise. I...More

Date of visit: July 2019
1  Thank Kylequalscool
Reviewed February 11, 2019 via mobile

Visited on a lunchtime, the shop was busy but getting served quickly wasn’t an issue, the self service kiosks were really easy to use and I highly recommend giving them a go. I ordered a steak burrito and customised with extra chorizo! :) My burrito...More

Date of visit: February 2019
1  Thank frankiearnone
BurritoMamaONC, General Manager at Burrito Mama, responded to this reviewResponded March 20, 2019

Hey Frankie, Thank you for your review! Glad you found the ordering easy to use, and it sounds like you enjoyed the Burrito! Hope to see you again soon! Kind regards Burrito Mama

Reviewed August 17, 2018 via mobile

The burritos are very nice especially the beef one however it’s spoilted by the low quality of staff they employ. It’s very chaotic when ordering and the staff can be very rude sometimes. Staff always look stress and unhappy there. They are very arrogant and...More

Date of visit: May 2018
Thank NCLondon88
BurritoMamaONC, General Manager at Burrito Mama, responded to this reviewResponded March 20, 2019

Nicolas, Seems like we really missed the service here. Let me apologise, a busy environment shouldn't be an unhappy one. A lot has changed since this review, have you popped in since? Kind regards Burrito Mama

Reviewed January 22, 2018

I've been a regular customer of the place since they opened and I've noticed every time the burrito is getting worse and worse. Today it just reached my level of tolerance and that's why I decided to write the review. I have ordered burrito mamma...More

Date of visit: January 2018
Thank MagdaR90
BurritoMamaONC, General Manager at Burrito Mama, responded to this reviewResponded March 20, 2019

Magda, It's hard to read your review. Have you been back in the year since? Would love it if you could, so we could prove to you that we are better than ever. Kind regards Burrito Mama

Reviewed December 12, 2017

Located on first floor of One new Change. This is a must visit if you are a fan of Mexican cuisine. There isn't enough place to dine-in and it mostly attracts the office crowd on weekdays. I would recommend to take out from here if...More

Date of visit: November 2017
Thank Jayesh M
BurritoMamaONC, General Manager at Burrito Mama, responded to this reviewResponded March 20, 2019

Thank you for your review. We will take on board all comments and issues raised, and hope to do better next time round. Kind regards Burrito Mama

Reviewed October 3, 2017

Had a baby burrito today, the smaller size, there is only two sizes... It was smaller than a fajita! £5.20 and it was literally the size of a sausage. First time i've been, won't be going again. So many better places in the area!

Date of visit: October 2017
Thank Rupert H
Reviewed September 1, 2017

Good burritos, plenty of options for fillings and fast service. Located on the first floor of One New Change.

Date of visit: August 2017
Thank Adelinar
Jennifer R, General Manager at Burrito Mama, responded to this reviewResponded October 2, 2017

Hi Adelinar, Thank you for your nice review, and for pointing out where we are! I know it can be difficult sometimes to find Burrito Mama as we are tucked upstairs in the shopping centre- but as per your review, we're worth finding!

Reviewed May 4, 2017

It used to be my fav burrito place in the city of London, but quality has deteriorated dramatically recently. I have ordered burito pot today and it lacked one ingredient, there were literally three pieces of chicken and a lot of cabbage. Simply poor...More

Date of visit: May 2017
Thank Inna S
Jennifer R, General Manager at Burrito Mama, responded to this reviewResponded May 6, 2017

Hi Inna R. At Burrito Mama, we always to strive to prepare our food carefully but fast. I am sorry that the food you received was not up-to-par, and would like to ask you back to have a burrito pot on the house to change...More

Reviewed March 24, 2017 via mobile

It is my favourite burrito place in London. There serving is amazing. They also have an app thru which you can order and pickup to avoid line.

Date of visit: March 2017
1  Thank goelkir
Reviewed January 20, 2017 via mobile

First time here. Quick service and really nice food. I enjoyed it immensely. By far the shortest queues of any of the lunch venues in this centre.

Date of visit: January 2017
Thank brendenpolsen
View more reviews
Nearby
City of London
From its ancient past as a Roman trading outpost to
its 21st century status as the wealthiest square mile
in the world, the financial district known simply as
“The City” is one of London's most historic and
fascinating neighborhoods. Here high rise office
towers such as Norman Foster’s Gherkin mingle with
Roman ruins and architectural marvels from virtually
every era in between, including Christopher Wren's
...More
Nearby HotelsSee all 1,134 nearby hotels
Leonardo Royal London St. Paul's
288 reviews
.13 miles away
Club Quarters Hotel St. Paul's
3,038 reviews
.19 miles away
OYO Flagship 30369 Blackfriars St Andrew's Hill
1 review
.22 miles away
Vintry and Mercer
265 reviews
.22 miles away
Nearby RestaurantsSee all 28,464 nearby restaurants
Madison
2,095 reviews
.06 miles away
Wahaca St. Paul's
335 reviews
.05 miles away
Bread Street Kitchen
2,699 reviews
.07 miles away
Zizzi - One New Change
248 reviews
.06 miles away
Nearby AttractionsSee all 7,403 nearby attractions
St. Paul's Cathedral
16,372 reviews
.13 miles away
City of London Information Centre
107 reviews
.12 miles away
Millennium Bridge
2,159 reviews
.12 miles away
One New Change
283 reviews
.04 miles away
Questions & Answers
Get quick answers from Burrito Mama staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing