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The Old Pack Horse

#4,161 of 18,266 Restaurants in London
$$ - $$$Asian, Thai,
434 Chiswick High Road | Chiswick, London W4 5TF, England
+44 20 8994 2872
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Neighborhoods
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Overview
  • Excellent49%
  • Very good35%
  • Average8%
  • Poor1%
  • Terrible7%
Travelers talk about
“thai food” (28 reviews)
“khao pad” (3 reviews)
“steamed rice” (3 reviews)
Closed Now
All hours
CUISINES
Asian, Thai, Pub, Vegetarian Friendly
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
434 Chiswick High Road | Chiswick, London W4 5TF, England
All Details
Write a ReviewReviews (134)
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1 - 10 of 122 reviews

Reviewed 5 weeks ago via mobile

Great Thai food, authentic and so flavoursome. Starter are a good size and main dishes are great for sharing with a couple of sides Happily will return!!More

Thank Gabbie H
James W, General Manager at The Old Pack Horse, responded to this reviewResponded 4 weeks ago

Hi Gabbie, Thanks for taking the time to leave your review. We have an inhouse feed back tool run through our website. If you have the time we'd love if you could pop on there and let us know what we're doing right and/or wrong....More

Reviewed November 25, 2017 via mobile

Just went for a drink & a Thai bite... close to me other customers put their dog on the table...When I told the owner that this is disgusting he smiled at me! I said: you don’t mind at all that in your pub/restaurant customers place...More

Thank arditoto
James W, General Manager at The Old Pack Horse, responded to this reviewResponded November 28, 2017

Hi, Thanks for taking the time to leave a review. I don't remember you speaking to me directly about this situation perhaps I misheard you when you mentioned this which could explain the innapropriate response. The table was thoroughly cleaned after the guests left. I'm...More

Reviewed November 25, 2017 via mobile

Been coming here for years. Welcomed and seated. Ordered wine, which is always great, then prawn crackers and two mains. Crackers came quickly, followed by the mains. Food was delicious and swift, however the waitress almost threw the food on the table. There are lots...More

Thank Nicky M
James W, General Manager at The Old Pack Horse, responded to this reviewResponded November 28, 2017

Hi Nicky, Thanks for taking the time to leave your review. I will certainly raise your concerns with the restaurant team and challenge them to provide a better guest experience. Regards James Walker

Reviewed November 7, 2017

always busy, so wise to book. Used a lot by local offices. Great food, staff always very helpful and usually pretty good value

Thank 402steph
James W, General Manager at The Old Pack Horse, responded to this reviewResponded November 20, 2017

Hi Steph, Thanks very much for your feedback. We're glad you enjoy what we do. True about bookings especially Friday lunch. Small to medium groups can book online via our website up to 15 minutes before lunch service begins. Cheers again James

Reviewed November 3, 2017

This pub is lovely, it has a relaxed traditional field for a casual drink and/meal. They have a Thai restaurant in the back which serves really delicious food, I would particularly recommend the massaman curry, the thai green curry, the tamarind duck and the coconut...More

Thank SarahK1983
James W, General Manager at The Old Pack Horse, responded to this reviewResponded November 6, 2017

Hi Sarah, Thanks very much for your review. We hope to host you again soon. Cheers! James

Reviewed October 17, 2017 via mobile

We were in the Chiswick area and decided to try this out as it has some food feedback. The restaurant is behind the pub bar with a comfortable relaxed atmosphere. Service was fine and friendly. We ordered enjoyed some zesty calamari in a sweet ginger...More

Thank TMausH
James W, General Manager at The Old Pack Horse, responded to this reviewResponded October 31, 2017

Hi, Thank you for taking the time to share your experience. I will share your comments with the kitchen team and challenge them improve. Regards James Walker

Reviewed October 9, 2017

As a local resident, I've eaten here probably around 10+ times, and keep coming back. The food is really tasty, and you can't really go wrong with any of their pad thai-esque dishes. Starters are also tasty. My personal favourite dish is the Gai tord...More

Thank sjk927482
James W, General Manager at The Old Pack Horse, responded to this reviewResponded October 11, 2017

Thank you for the kind and detailed review. We hope to continue being one of your favourite places. The Gai tord rad prik is a favourite here too.

Reviewed October 3, 2017

Ordered noodles and a soup and both tasted average at best but the noodles were absolutely awful! The soup which was supposed to be a coconut soup, tasted like hot milk soup with some mushrooms and a few prawns swimming in it. The noodles had...More

Thank britta s
James W, General Manager at The Old Pack Horse, responded to this reviewResponded October 6, 2017

Hi Britta, Thank you for taking the time to give us your feedback. I will raise your concerns with our Thai kitchen regarding the taste of your food. Regarding the preparation methods, we always cook to order, a lot of our dishes are wok stir...More

Reviewed August 30, 2017

We arrived at 10pm on a Saturday night. the restaurant was still open and took our order quickly. The starter and mains arrived at the same time, approximately 10 minutes after we had ordered. The food was second rate at best, sent back our noodles...More

Thank Anne D
James W, General Manager at The Old Pack Horse, responded to this reviewResponded September 14, 2017

Hi Anne, I'm sorry to hear you had a bad service and quality experience in our venue. I will raise your concerns with the kitchen and restaurant team. Thank you very much for taking the time to share your feedback. We want every guest to...More

Reviewed July 28, 2017 via mobile

This is a nice gem located right on the corner of Chiswick High Road. The kitchen is Thai/Vietnamese and offers an impressing variety of dishes for a reasonable price (don't know why others are complaining). The attached bar is great and offers live music often....More

Thank Stan S
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$11 - $18
Cuisine
Meals
Dinner, Drinks, Lunch
Restaurant features
Reservations, Seating, Waitstaff, Street Parking, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Accepts Discover, Takeout, Outdoor Seating, Highchairs Available, Wheelchair Accessible, Accepts Credit Cards
Good for
Large groups, Kids, Families with children
Open Hours
Sunday
12:00 PM - 9:30 PM
Monday
12:00 PM - 3:00 PM
5:00 PM - 10:00 PM
Tuesday
12:00 PM - 3:00 PM
5:00 PM - 10:00 PM
Wednesday
12:00 PM - 3:00 PM
5:00 PM - 10:00 PM
Thursday
12:00 PM - 10:00 PM
Friday
12:00 PM - 10:30 PM
Saturday
12:00 PM - 10:30 PM
Location and Contact Information
  • Address: 434 Chiswick High Road | Chiswick, London W4 5TF, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London
  • Phone Number: +44 20 8994 2872
  • E-mail
Description
A big, old traditional pub in Chiswick, The Old Pack Horse belies its mighty size to deliver a cosy, homely experience. Serving up craft beer, real ales, excellent Thai food and two private function areas, it's one of the best pubs in Chiswick for a party.
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