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Ratings and reviews

#1,137 of 1,199 Indian in London
#16,113 of 17,033 Restaurants in London
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Indian, Asian
Meals
Dinner
FEATURES
Delivery, Takeout, Reservations
Reviews (21)
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21 results
Traveler rating
4
6
2
1
8
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Time of year
LanguageEnglish
Traveler rating
4
6
2
1
8
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Reviewed November 28, 2020

The food is good but when if ever will you get it? Their website no longer recognizes our address (around the corner), I called and was left on hold indefinitely, I used DELIVEROO whose site does work and was promised a meal in 50-60 minutes....After 75 I called, "it is ready and waiting for a driver, 2-3 mins), After 90 same but some exciitment, At 110 I asked Delieroo for a refund which was refused, At 120 it arrived, The food is good but our relationship is over. Too many orders are this haphazard and there are other good choices to be found, I can't deal with the stress and chaos, or I can but I don't want to,.More

Date of visit: November 2020
Helpful?1  
Reviewed September 25, 2020

5 stars earned due to the exceptional service of one waitress in particular! Ritu is always so attentive and friendly, she always makes my night a good one! Would definitely recommend coming here for good drinks and wonderful customer service!

Date of visit: September 2020
Helpful?
Reviewed January 10, 2020 via mobile

My food eventually arrived... the wrong main. When I rang to query my order I spoke to the most apathetic unapologetic person on the planet. She kindly offered to deliver the correct main free of charge whilst the rest of my meal went cold... (thanks...a million !) Shame really as I've been ordering from here for years. They also asked for the incorrect main to be returned ! Absolute piss take ! I appreciate things go wrong occasionally but at least accept responsibility for your ineptitude.More

Date of visit: January 2020
Helpful?1  
Reviewed July 7, 2019 via mobile

I have now ordered from here 5-6 times and the food is consistently excellent. A bit more expensive than most but the quality of the food just about justifies it. However, the delivery time can range from 30 minutes to 1 hour 45 minutes and...calling the restaurant for an update only results in a rude fob-off from someone who enjoys hanging up the phone more than managing customers satisfaction. Even on the one occasion that the order was wrong, they didn’t seem to care at all. Even though the food is very good I’m unlikely to use them again. With so much competition in the Tooting Indian takeaway market, I don’t see the need to support a rude business who doesn’t value repeat business and can’t organise a reliable delivery service.More

Date of visit: July 2019
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Reviewed September 16, 2018 via mobile

Ordered online and told 45 min wait. Phoned 1.5 hours later to ask where it was and they had no trace of the order. This is the second time this has happened. Clearly a very disappointed customer and will now no longer be ordering from...this restaurant again.More

Date of visit: September 2018
Helpful?2  
Reviewed September 9, 2018 via mobile

My housemates and I use this takeaway regularly and I’ve always had an above par meal - the food is delicious and good portions, not the cheapest in this area but I’d say good value. The online ordering is a bit ropey and they are...very brusque when you call up - but that isn't a reflection of the food that arrives. They do free delivery locally and free popadom and chutney with your order. Usually delivery is within the hour. I’d definitely recommend.More

Date of visit: September 2018
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Reviewed August 6, 2018 via mobile

Never try again very disappointed experience. Staff don’t know how to deal with costumer and kitchen was very dirty.

Date of visit: August 2018
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Reviewed February 10, 2018

very good serves, friendly service, mostly their food outstanding, if love curry try their curry.. this will be on of the best curry in tooting bac..

Date of visit: February 2018
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Reviewed November 26, 2017

My daughter ordered a meal for four at 7:10 pm - three phone calls later it arrived at 9:15. Food was tepid, the garlic naan was stone cold and to cap it all the poor guy who ate the vegetarian food went down with food...poisoning during the night! Quoth the raven "Nevermore"More

Date of visit: November 2017
Helpful?1  
Reviewed October 27, 2017 via mobile

Ordered delivery from them yesterday. Took nearly 2 hours to arrive and on calling was met with poor service who said it had just been sent out. After an hour and half? Food was average and was disappointed by the service. No apology after calling...4 times. No effort to reimburse. NOT IMPRESSED.More

Date of visit: October 2017
Helpful?1  
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Frequently Asked Questions about Cardamom Club

  • Yes, Cardamom Club offers takeout services.

  • Yes, Cardamom Club offers delivery services.

  • Cardamom Club is rated accordingly in the following categories by Tripadvisor travelers:
    • Food: 4
    • Service: 3
    • Value: 3.5
    • Atmosphere: 3.5