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Busaba Westfield London

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#1,916 of 19,155 Restaurants in London
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$13 - $25
CUISINES
Thai
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about

Location and contact

Reviews (748)
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693 results
Traveler rating
388
115
76
59
55
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Time of year
LanguageEnglish
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Traveler rating
388
115
76
59
55
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All reviews calamari thai food prawn crackers coconut rice duck breast roti curry salad food was amazing cosmin waiters
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1 - 10 of 693 reviews
Reviewed 6 days ago

The food was ok but not as nice as it used to be but sadly let down by indifferent service. Busaba used to be lovely but just not that good any more

Date of visit: September 2019
Thank derekaa1
Reviewed 1 week ago

Visited Busaba today to celebrate our son’s first week at secondary school. The food was amazing and really reasonably priced. We even had an additional side dish. Well cooked and flavoursome. I recommend the matchstick chicken, made me feel like I was at home a...More

Date of visit: September 2019
Thank Hibiscus1580
Reviewed 1 week ago

Im very into spicy food and asian cuisine, and i was impressed by the place and the food. And best think is there is 13 over london so you can find one close to you.

Date of visit: August 2019
Thank Dave11072500
Reviewed 2 weeks ago

The first time I came to this restaurant, I was very impressed, so impressed that I brought my then husband to be for his birthday lunch. On the second occasion it was nice too and we enjoyed our meal. On this third visit, I hoped...More

Date of visit: August 2019
Thank Tia011
Reviewed 3 weeks ago

Came here with my husband and 2 children late August. Really enjoyed my meal, It was our first time eating thai with the children! Busaba had a good childrens menu that "deconstructed" a sweet and sour chicken for my young girl. My son went for...More

Date of visit: August 2019
Thank Karen U
Reviewed 4 weeks ago

Service and food was poor. Waited to be seated, a female staff walked towards us but couldn't be bother to take notice of us, then a male staff came over and said to us pointing at the female staff, "Oh my manager will take you...More

Date of visit: August 2019
Thank Lisa C
michalp1431, General Manager at Busaba Westfield London, responded to this reviewResponded 4 weeks ago

Hi Lisa We are sorry to hear that you had disappointed experience. We have passed the feedback to the relevant team and those issues are monitored on the daily basis. However, to ensure that this kind of incident will not happen again, could you kindly...More

Reviewed 4 weeks ago

I have been a loyal Busaba customer for the last 10 years so it has been disappointing watching the decline over the years in portion and taste since my first initial visit. That said, I still continue to visit whenever I am in town (old...More

Review collected in partnership with this restaurant
Date of visit: August 2019
Thank JackieOkeke1
Reviewed August 10, 2019 via mobile

Came in for lunch to the restuarant Ordered 1. Sweet and sour chicken which was hard and not well cooked 2. Soft shell crab fried rice - most of it ess just rice with two small crabs at the side as afterthought for 12£ 3....More

Date of visit: August 2019
Thank 182snehald
Reviewed August 1, 2019 via mobile

Mediocre food and service. Squid appetizer was good. Pad Thai was average. Beef stir fry was over cooked and tough.

Date of visit: August 2019
Thank jinnahmariea
Reviewed July 26, 2019 via mobile

Absolutely amazing - couldn’t fault a thing. Lovely attentive service from our waitress (she had pink hair sorry I can’t remember her name) and other staff were also great! Food was incredible and a nice restaurant space/atmosphere!

Date of visit: July 2019
Thank jessicajaycorelli
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