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Restaurant at Brook Green Hotel

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Ratings and reviews

#6,177 of 18,789 Restaurants in London
RATINGS
Food
Service
Value
Atmosphere

Location and contact

Meals
Breakfast, Lunch, Dinner, Brunch
CUISINES
Bar, British, Pub
FEATURES
Seating, Television, Reservations, Waitstaff, Highchairs Available, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Credit Cards, Outdoor Seating
Reviews (98)
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89 results
Traveler rating
33
22
13
12
9
Traveler type
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LanguageEnglish
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33
22
13
12
9
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All reviews burger sunday roast fish chips pork cocktail bar food was great hammersmith
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1 - 10 of 89 reviews
Reviewed 4 weeks ago via mobile

Beautiful refined gastro pub food Special thumbs up for the mushroom wellington. Been on the Sunday roast with my daughter and back for more on Monday evening for a cosy diner with my good friend. Loved the decoration, Will definitely be back

Date of visit: March 2019
Thank fabiennel736
Reviewed January 20, 2019 via mobile

Terrible. Food was in - edible. Visited for a Sunday roast, was served dry chicken and cold veg. When I complained they took my plate and brought it back to me serving me my original chicken (half forked through) and some new potatoes, when I...More

Date of visit: January 2019
Thank L3463LQchrisb
Reviewed August 20, 2018 via mobile

Today I came in with my best friend, as I always highly recommend this place. The ambience is quiet but with an atmosphere comfortable to have a good conversation without being hushed. The food is always spectacular wether it’s breakfast, lunch or dinner. Come in...More

Date of visit: August 2018
Thank fionagirlsoho
General M, General Manager at Restaurant at Brook Green Hotel, responded to this reviewResponded August 23, 2018

Hi Fiona Thank you very much for taking the time to leave a review, and thank you for your kind words. Our chefs will be especially pleased to hear such nice feedback from a regular guest. Please come back and see us again soon. Kind...More

Reviewed August 18, 2018 via mobile

Went to have dinner but probably won’t be back. The food was ok although my mother’s lamb dish seemed more fat than meat and my brownie whilst recommended was so dry. The problem I had was the service. We had prebooked but it was obvious...More

1  Thank andya251
General M, General Manager at Restaurant at Brook Green Hotel, responded to this reviewResponded October 29, 2018

Hi Andy Firstly - please accept my apologies for not getting back to you sooner. It would be hugely appreciated if you could get in touch at brookgreen@youngs.co.uk, although it's some time ago I'd still like to hear about your experience and of course offer...More

Reviewed June 4, 2018 via mobile

We went as a family for a meal to this restaurant slightly concerned due to some recent reviews. We needn't have worried. The food was fabulous and cooked to perfection. We were told there was a new chef so as long as the standard remains...More

Date of visit: June 2018
Thank Sha007
General M, General Manager at Restaurant at Brook Green Hotel, responded to this reviewResponded June 12, 2018

Sha007 What a lovely review! Thank you so much for taking the time to get in touch, you kind words have of course been passed to the team who are equally delighted. It's true, we do have a new addition to the Brook Green family...More

Reviewed June 4, 2018

Took my family for a meal at Brook Green and it was fab - they have all the pub classics as well as plenty of healthier choices, salads etc so everyone was happy. As you'd expect from a Young's pub the wine list was good...More

Date of visit: June 2018
1  Thank Georgina P
General M, General Manager at Restaurant at Brook Green Hotel, responded to this reviewResponded June 12, 2018

HI Georgina Thanks for stopping by, and thank doubly so for the amazing review! We hope to see you and your family again soon. Kind regards Matt General Manager

Reviewed June 3, 2018 via mobile

This is a beautiful restaurant and the service cannot be faulted - best service I have had in a long time and the waitress needs to be commended for that.More

Date of visit: June 2018
Thank louisabrolly
General M, General Manager at Restaurant at Brook Green Hotel, responded to this reviewResponded June 12, 2018

Hi Louisabrolly Thank you for visiting - we think you're 5* too! It would be great to hear who your server was, it's always nice to make sure praise reaches the deserving parties! If you have the time and inclination to drop us a line...More

Reviewed April 7, 2018

I went went to the Brook Green Hotel pub yesterday evening and have never been so appalled and shocked by the level of rudeness of the staff. I have never written a negative Tripadvisor comment in my life, however, the way we were treated was...More

Date of visit: April 2018
Thank Itsch L
General M, Manager at Restaurant at Brook Green Hotel, responded to this reviewResponded April 25, 2018

Hi Itsch L Thanks for taking the time to get in touch. Really saddened to hear about your experience - if you could get in touch directly I'd like to look into this further and of course offer a more formal apology- brookgreen@youngs.co.uk I hope...More

Reviewed April 5, 2018 via mobile

As a book group we meet in the Brook Green Hotel restaurant every few months. This time (Tue after Easter), of the 6 of us who are only 1 was happy with their food. Normally our concensus is the food is good and better than...More

Date of visit: April 2018
1  Thank CatharineS802
Matt N, General Manager at Restaurant at Brook Green Hotel, responded to this reviewResponded April 9, 2018

Hi Catherine Thank you for getting in touch and leaving us some feedback. It's really important that we hear about instances such as this to ensure that these things are addressed and not repeated - You are quite right unfortunately, due to unforeseen circumstances our...More

Reviewed March 13, 2018 via mobile

Excellent range of Young’s beers and much more Traditional Sunday lunch’s of roasts ,we had the beef and trimmings ,followed by homemade puddings Very good service and well priced

Date of visit: March 2018
Thank 43davidthomson
Matt N, General Manager at Restaurant at Brook Green Hotel, responded to this reviewResponded August 14, 2018

Hi David Thank you very much for coming to see us, and further thanks for taking the time to leave a review. Please come back and see us for a roast again soon Kind regards Matt General Manager

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