We were due to visit the Oxo Tower last Saturday but had to cancel due to the train strike. When I booked, we were not told, nor did I see it in the cancellation policy that we would be charged £40 per person because we...cancelled last minute. When I called them to find out why they had taken the charge, this is what they said. I was very annoyed mainly due to the fact nothing was said about this charge. I shall not be using them in futureMore
We were taken to the OXO for dinner with friends and had the best evening from when we arrived until we left late into the night We were seated outside on the balcony and the weather was perfect so we were able to enjoy every...element of our meal, cocktails and the view over London Service was excellent and the food was exceptional, lobster, monkfish, lamb and our starters were great and although we didn’t all have desserts those we had were fab Overall an amazing evening, obviously not the cheapest place to visit but worth it for a lovely night outMore
The food, the wine, the service and the views cannot be faulted. This is a must do whilst in London. A suggestion is to book the balcony
Lovely food - we had the summer set menu at the brasserie and it was all delicious, including the cocktail. The service, though, was hit and miss - terrible at topping up our water throughout, and this only happened when we asked, and once we’d...finished dessert we waited 30 minutes to get someone’s attention- we gave up ok the cocktails we’d planned to order and just got the bill. A real shame as the food was great, we just expected better service from a Harvey Nicole’s restaurant.More
The food - as London restaurants go was tasty but very average. The service was appalling. It was a Friday evening, but the restaurant was only half full. It took 30 minutes to get tap water for the table ! Then when we chose wine...they couldn’t find it !! We had three people order the same main course and one arrived with a very large portion, one with a normal size and one like a child’s meal. When questioned the staff were very defensive but never offered a change or anything to help. Would never go back again . Very poor value for moneyMore
Staff all very welcoming and sweet. Not rushed at all as two hour slot fior bar table yummy cocktsils too.
The view is amazing! The food was excellent. Went for my daughters birthday. Everything was wonderful.
Chose this restaurant for our (grown up) daughter's Birthday Lunch - and our party of 4 was unanimously impressed. As a couple we have experienced fine restaurants and food worldwide, so our standards are high. The menu was really great with lots of unusual twists...and combinations, the cocktails and wines were excellent, as was the service. The view was grand (even though it poured with rain). It is worth noting that you cannot book a window table in advance - only request. Tables are allocated on a first come basis I was told - so perhaps early dining is worth considering? That said, most tables have a decent view. Highly recommended and we will revisit soon!More
Great setting great service great food and everyone looked after us and our young family. Good menu for the little ones and us older ones also serced delicious meal.
Service we found as very average. Not very attentive, had to keep getting attention for extra drinks or refills of water. Trying to pay the bill I had to eventually get up & go to the till where I wasn’t acknowledged again until I had...to make a point of saying does someone want to allow our table to pay the bill. In another restaurant at a more reasonable price I wouldn’t have minded but a £300plus meal you expect tip top service. It was also only a Monday noon so wasn’t particularly busy to justify the average service received. On a positive the food was very good & the restaurant is a lovely setting. Wouldn’t return unfortunately…More
My friend and I visited the Oxo restaurant on Thursday 21st July for Afternoon Tea. We chose Oxo for the views and, being from Australia, we were exited to have a traditionally great British experience. However, we did not have great experience, and left the...venue feeling robbed and disappointed. To begin, we had to ask a member of the waiting staff to order after being seated for 15 minutes with no one taking our tea order. This didn’t dampen our excitement as sometimes mistakes happen, but the mistakes didn’t end there. Our food arrived- extremely dry sandwiches, a very peculiar/disgusting cucumber & coconut soup that was inedible for us both, dry cakes. After attempting to get our money’s worth by eating the food, 10 minutes passed and we hadn’t received our tea, so at this point it was just an Afternoon, without the Tea. After asking another member of staff about the whereabouts of the tea itself, it arrived at the table post-attempted consumption of food. Tried to numb the pain with a cocktail, which was poorly mixed and not pleasant. The only positive were the scones, actually delicious- however, we did have to ask for cream and jam as they didn’t come with the scones initially… Overall, will not return. Appalling service, staffing communication issues and mostly poor food quality. We left feeling cheated after collectively spending £130 on afternoon tea and 2 cocktails. We are big fans of Tesco meal deals and both agreed we’d rather the £130 was spent on 40 meal deals, much better value for money and would taste better.More
Only had drinks and a catch up with a friend. Lovely views across London and Blackfriars and lovely options to choose from. This is on the expensive side, but regardless it is a lovely place. Looked at menu and impressed with the vegan options, but...will try those out next time.More
We had a wonderful time at OXO tower for my son’s graduation dinner. The waiter from Bulgaria, didn’t get his name was very knowledgeable about the gluten free menu that we needed for my son. We had a lovely table outside on the terrace. Service...and the food were very good and they brought a dessert with congratulations on it for my son which was lovely! Will definitely be back!More
Mediocre dinner. Tasteless mackerel, over-chilled burrata, bland bass, steak requested medium and served up rare, pea shoots and frisée everywhere, soggy chips. Great cocktails. Pretty awful live music. Lovely waitresses. Wouldn’t go again.
Cocktails?? What ‘Cocktail’? Straight out of a can and didn’t bother to dress up the glass The reception staff couldn’t be nicer but the actual ladies servers were surly stone faced and chatting between themselves Lemon sole ? Rubbery tasteless microscopic portion undercooked Dover sole...? Looked good but had enough salt to burst your hypertension and to mask the tasteless fish Not worth the £124 with no alcohol and we thought of passing by McDonalds to top up and a sight tastier Inside and not terrace ? Hot day and no air conditioning All in all never againMore
