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| Terminal 5, Heathrow Airport, London TW6 2GA, England
+44 20 8283 6213
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  • Excellent33%
  • Very good43%
  • Average14%
  • Poor6%
  • Terrible4%
Travelers talk about
Open Now
5:30 am - 10:30 pmAll hours
Italian, Vegetarian Friendly, Gluten Free Options, Vegan Options
$$ - $$$
| Terminal 5, Heathrow Airport, London TW6 2GA, England
All Details
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Reviews (548)
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1 - 10 of 515 reviews

Reviewed 4 days ago

Staying near the terminal we decided to eat there but hardly anything was open at 8.30pm so thank goodness Carluccios was! Service was friendly and menu and specials explained. The children's menu was varied and reasonably priced. Food came reasonably quickly, nicely presented and was...More

Thank Sue S
Reviewed 5 days ago via mobile

I had lunch here and wanted to leave a review as not only was the food really good but the service was truly excellent - the team are so lovely and friendly and a big thank you to Zivile in particular who can put a...More

Thank LondonStacey2016
Reviewed 6 days ago via mobile

We have visited one of the branches in London for a bussiness lunch. Service was quite ok. Although one of my friends was vegan and unfortunately waiting staff could not provide us with enough information about some dishes or provided it wrong. Also not many...More

Thank Karol J
Reviewed 1 week ago

We came here for breakfast after a long flight. The service was slow (the outlet is understaffed) and the dishes didn't represent good value for money. I am a little doubtful about food preparation and their understanding of risks as I am fairly sure that...More

1  Thank PierreLeeds
Reviewed 1 week ago via mobile

Very slow service even when the restaurant was half empty. Ordered a starter which was ok. Then a steak which took a long time to come out very unevenly cooked. Half medium and have raw/impossible to cut.

Thank Q8880GPmarg
sandeepkaur981, Manager at Carluccio's, responded to this reviewResponded 6 days ago

Thank you for taking the time to review Carluccio's, I am keen to follow up on your disappointing experience, if you were able to drop me an email with your details I will be in touch. heathrow@Carluccios.com Kindest Regards Wayne

Reviewed 1 week ago via mobile

A friend recommended Carluccios as the food, he said, was great. Gotta be fair it was really nice. The let down was the service. Pradeep was rude and ignorant throughout. I won't be going again, and he's the reason why. Shame really as the food...More

Thank Jimmy P
Reviewed 2 weeks ago

It wasn't too busy when we got there so we managed to get a table easily. We had the set 3 course menu which was excellent value and delicious.

Thank van01227
Reviewed 3 weeks ago via mobile

Quick, tasty, easy. Definitely the best option for feeding a hungry family who don't love airport food. It's before security, just behind check in counters.

Thank Matvl
Reviewed 3 weeks ago

Ate lunch here as our hotel (Sofitel Terminal 5) weren't able to provide a hot lunch). The staff were extremely friendly and the food was the normal price we pay in a Carlucciio and not inflated as we were at the airport. The atmosphere inside...More

Thank Kidsontrips
Reviewed 4 weeks ago

Had a very disappointing dinner with a friend I hadn't seen for a while, and so didn't want to make a fuss about the stone cold potatoes that came with my steak. Lovely restaurant and if anything the waiter was too attentive. We had only...More

Thank MandypandyFarnham
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Restaurant Details

Rating summary
  • Food
  • Value
Breakfast, Lunch, Dinner, Brunch, Late Night
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Large groups, Families with children, Kids
Open Hours
5:30 am - 10:30 pm
5:30 am - 10:30 pm
5:30 am - 10:30 pm
5:30 am - 10:30 pm
5:30 am - 10:30 pm
5:30 am - 10:30 pm
5:30 am - 10:30 pm
Location and Contact Information
  • Address: | Terminal 5, Heathrow Airport, London TW6 2GA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London
  • Phone Number: +44 20 8283 6213
  • E-mail
  • This restaurant is at Heathrow Airport (after security)
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