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The Wallace

$$ - $$$
Neighborhood:
Marylebone
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Hertford House Manchester Square, London W1U 3BN, England
+44 20 7563 9505
Website
Today
10:00 am - 5:00 pm
Closed now
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Hours:
Sun - Thu 10:00 am - 5:00 pm
Fri - Sat 10:00 am - 9:30 pm
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383 Reviews from our TripAdvisor Community

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Showing 354: English reviews
2 reviews
5 of 5 bubbles Reviewed 1 week ago

I've visited many different restaurants in London but I still think the Wallace is the best one from my list. I came back there for a familiar afternoon tea couple of months ago. I realized that never wrote a review for this place before: With no doubt, the best tea in London is here. If you are a tourist and... More 

Helpful?
Thank Alejandro C
Brisbane, Australia
Level Contributor
59 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

A rare find for us at Manchester Square was the Wallace Collection. It is an art collection in London open to the public, housed at Hertford House in Manchester Square, in the City of Westminster, the former townhouse of the Seymour family, Marquesses of Hertford. It comprises a world-famous range of fine and decorative arts from the 15th to the... More 

Helpful?
Thank Kangatraveller_12
Blackpool, United Kingdom
Level Contributor
25 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 1 week ago

a lovely relaxed lunch before joining the guided tour. The quiche of the day was Salmon and was served with dressed Iceberg lettuce. a lovely pot of tea. Staff were attentive and considerate. All set in a quad in the centre of this wonderful building.

Helpful?
Thank caroline r
London, United Kingdom
Level Contributor
9 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 1 week ago

I had lunch here with my friend this week and it was just as well we had plenty to talk about as the service was pretty poor. I think even the booking had been a bit of a stuff up on their part too. Food was ok , we were given some cold chips with our starters to compensate us... More 

Helpful?
Thank sianhumph
Brisbane, Australia
Level Contributor
220 reviews
78 restaurant reviews
common_n_restaurant_reviews_1bd8 86 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

We visited the Wallace Collection at Hertford House and chose to stay on for a snack of Advocado on Toast, coffee and a hot chocolate. The service was slow even though there weren't many people in the cafe. The prices for the meals were on the high side. We ate in the snack section of the cafe, but there is... More 

Helpful?
Thank DifromBrisbane
Peyton B, Manager at The Wallace, responded to this review

Hi Di - Thank you for your feedback. We're so glad to hear that you enjoyed our food (the avocado on toast is actually my favourite)! Though I am terribly sorry you experienced slow service and hope this did not impede your experience with us too much. In light of this we shall be holding a training sessions for floor... More 

London, United Kingdom
Level Contributor
15 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

Lunched earlier this week with a friend before visiting the Collection again. The cafe and restaurant are both housed in the covered courtyard but are quite separate concerns with very different menus and, this time, we ate in The Wallace, the restaurant. Food is not inexpensive and the restaurant is part of a small chain - each restaurant that I... More 

Helpful?
Thank dlewisbill
Peyton B, Manager at The Wallace, responded to this review

Dear dlewisbill - thank you for your kind review. We are so glad to hear that yourself and your friend had a good time here at The Wallace! Please do come back anytime. Best wishes, P More 

London, United Kingdom
Level Contributor
21 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

I had never visited the Wallace Collection but booked a table in the restaurant. The area is absolutely beautiful. Whilst the dinner menu was limited in choice, we chose different dishes and agreed that they were all delicious. The service was excellent, especially the attention from Ernest. Clearly the cafe/ restaurant is very busy during the day which left us... More 

Helpful?
Thank De M
Peyton B, Manager at The Wallace, responded to this review

Hi De M - thank you for your kind review. We are so happy to hear that you enjoyed your dinner with us here at The Wallace! Plus, I agree - though our menus are on the smaller side, we put a lot of preparation and care into each dish, so I'm so glad to learn that you liked what... More 

Liverpool, United Kingdom
Level Contributor
39 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago via mobile

Would recommend to go see how beautiful the place is inside, so nice and english / European. We went for afternoon tea...the mini sandwiches were a bit bla but i would still go back and maybe try the menu next time. Walking distance from Hyde Park! Tucked away but near hustle and bustle so if you are nearby...drop by!

Helpful?
Thank Abdulwahab A
Peyton B, Manager at The Wallace, responded to this review

Hi Abdulwahab A - we're delighted to hear that you enjoyed your time with us here at The Wallace! Thank you for your review and for your feedback on our afternoon tea sandwiches - we shall look further into what we can do to improve these. Do come back and try our new winter menu, it's delicious, French-inspired and seasonal.... More 

London, United Kingdom
Level Contributor
37 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed January 9, 2017

Ideal little pit stop tucked away from the crowd. Glass roofed courtyard so still great on a rainy day, but almost outdoors on a sunny one. Friendly staff, tasty cakes, a great find

Helpful?
1 Thank WotldTraveller
Peyton B, Manager at The Wallace, responded to this review

Hi WotldTraveller - Thank you so much for your kind words! We're thrilled that you had a good time with us here at The Wallace. Pop back and see us soon! Best wishes, P More 

london
Level Contributor
39 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed December 28, 2016

The room is lovely. The location is lovely. Too bad the food and service are always average. Although, on this last occasion I had the afternoon tea and it was quite nice. But the service is never good...

Helpful?
1 Thank mizzallure
Peyton B, Manager at The Wallace, responded to this review

Hi Mizzallure - thank you for your feedback. We are so sorry to hear that, as someone who sounds like a regular visitor, you have found the food and service consistently disappointing. Please accept our sincere apologies - this is not what The Wallace go out to deliver. It you would like to to send across some more specific feedback... More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
French, European, British, Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Breakfast, Dinner, Brunch
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Serves Alcohol, Wheelchair Accessible
Good for
Business meetings, Special occasions, Large groups, Families with children
Open Hours
Sunday
10:00 am - 5:00 pm
Monday
10:00 am - 5:00 pm
Tuesday
10:00 am - 5:00 pm
Wednesday
10:00 am - 5:00 pm
Thursday
10:00 am - 5:00 pm
Friday
10:00 am - 9:30 pm
Saturday
10:00 am - 9:30 pm
Location and Contact Information
  • Address: Hertford House Manchester Square, London W1U 3BN, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  London>  > Marylebone
  • Neighborhood: Marylebone
  • Phone Number: +44 20 7563 9505
Description
Flooded with natural light, dotted with trees and sculptures, The Wallace restaurant offers al fresco dining indoors. Dine under the stars on our sumptuous evening menu, offering the very best in modern-French cuisine and made from the finest British produce. Enjoy an Afternoon Tea of delicate finger sandwiches, homemade scones, Cornish clotted cream, Peyton & Byrne preserves and a delicious medley of cakes. Located at the heart of the esteemed Wallace Collection, this restaurant is a perfect, pink oasis away from London's hustle and bustle.

Questions & Answers

Questions? Get answers from The Wallace staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Marylebone

Neighborhood Profile
Marylebone
Marylebone offers what so many London neighborhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
Explore this neighborhood